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Aftersales Invoicer

1 month ago

Southampton, United Kingdom The Solution Automotive Recruitment Full time

Job description Aftersales Invoice / Claims Administrator - SouthamptonPrestige Franchised Motor DealershipSalary: £28-30kSalary:Basic - 28k - 30kHours:Mon- Fri - 8.00am - 5.30pmSats - As and when required (paid at overtime)The Job:- As an Invoice and Claim Administrator, you are a critical part the Service Team.- Your role is to support the Customer Executives and Service Manager to ensure customers receive the best service through efficient, timely and accurate administration processes.- Prepare cost estimates, invoices and associated paperwork for all work completed within the company- Prepare and submit repair and maintenance claims and warranty claims, ensuring the quality and compliance of all documentation.- Reconcile manufacturer payments, including acting upon claim discrepancies and management of aged debt.- Complete regular and documented self-audits to drive continuous improvement in business processes.- Support the Service Team with effective WIP control.Relevant Experience Needed:- Experience working in an automotive service operation or in a comparable role.- Proven track record in warranty/service contract administration.- Understanding of compliance associated with Heavy Goods Vehicles.- Basic knowledge of service-relevant applications.- Basic computer skills as well as general business knowledge.- General IT knowledge of Microsoft Office applications.Benefits:* 25 days annual leave (not including Bank Holidays) increasing with length of service.
* Discounted car purchase scheme & colleague car benefit offers.
* Training and continual self-development.
* Free Eye Care Vouchers.
* Cycle To Work Scheme.
* Pension Scheme.
* Employee wellbeing services.
* Free life assurance equivalent to twice your salary.
* Discounted shopping portal.If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
If this sounds like you, we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.