Workshop Controller

2 weeks ago


Southampton, United Kingdom Job to Career Full time

We are proud to be working with one of the south's most well respected motor groups. Our client is currently on the lookout for a workshop controller to join their team in the Portsmouth area.

The ideal person will be an experienced workshop controller, trainee workshop controller or senior service advisor with strong main dealer experience. As well as a competitive salary, this role comes with excellent progression prospects and a generous bonus scheme.

**Responsibilities**
- Oversee the workflow of all jobs, ensuring they meet the brand's standards.
- Lead and manage a team of Technicians, ensuring efficient and effective workflow through the workshop.
- Provide focused management to the service department team, ensuring an exceptional customer experience.
- Ensure strict adherence to processes and procedures at all times.
- Conduct regular process reviews with the Aftersales Manager to identify operational issues or discrepancies, taking appropriate actions to resolve them.
- Monitor and manage the performance of the workshop, ensuring that key performance indicators (KPIs) are met.
- Plan and allocate workshop and support resources to fulfill work requirements effectively.
- Provide support to the department team as needed, ensuring timely completion of all tasks.
- Assist the service department in handling specifications and coding for non-standard, complex jobs, obtaining customer approval before initiating any work.
- Manage the handover process for complex or potentially contentious jobs (invoices, claims), ensuring customer agreement and satisfaction.

INDJB

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- Master Technician: 1 year (preferred)
- Senior Technician: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Reference ID: WFP123


  • Workshop Controller

    2 months ago


    Southampton, United Kingdom Perfect Placement Uk Ltd Full time

    **Workshop Controller required in Southampton, Hampshire.** Our client is a Commercial Vehicle Main Dealer in Southampton, who is looking to hire an experienced Workshop Controller for their workshop. Hours of work for this role as Workshop Controller are Monday - Fridays, 07:00 - 17:00 or 08:00 - 18:00, 1 in 3 Saturday Mornings. You will be responsible for...

  • Workshop Controller

    3 weeks ago


    Southampton, United Kingdom Perfect Placement Uk Ltd Full time

    **Workshop Controller required in Southampton, Hampshire.** Our client is a Commercial Vehicle Main Dealer in Southampton, who is looking to hire an experienced Workshop Controller for their workshop. Hours of work for this role as Workshop Controller are Monday - Fridays, 07:00 - 17:00 or 08:00 - 18:00, 1 in 3 Saturday Mornings. You will be responsible for...

  • Workshop Controller

    2 weeks ago


    Southampton, United Kingdom Northgate Vehicle Hire Full time

    **Salary**:£30,116 pa + bonus up to £2,258 pa **Weekly Hours**: 42.5 hours / week This is an exciting opportunity for an experienced & qualified Workshop Controller to join one of the UK’s leading vehicle rental specialists in our largest site in Southampton**.** Your role, as Workshop Controller, is about supporting our customers to deliver on their...

  • Workshop Controller

    3 weeks ago


    Southampton, United Kingdom Marshall Motor Group Full time

    **Workshop Controller**: Job description **Workshop Controller** **Location: Mercedes Benz Truck & Van Southampton** **Hours: full time** **Salary: Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme** **Who we are** Marshall Motor Group is one of the UK’s 6th largest car dealer groups representing 23 of the world’s...

  • Workshop Controller

    3 weeks ago


    Southampton, United Kingdom Marshall Motor Group Full time

    **Workshop Controller**: Job description **Workshop Controller** **Location: Mercedes Benz Truck & Van Southampton** **Hours: full time** **Salary: Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme** **Who we are** Marshall Motor Group is one of the UK’s 6th largest car dealer groups representing 23 of the world’s...

  • Workshop Controller

    2 months ago


    Southampton, United Kingdom Hendy Group Full time

    We have an exciting opportunity as a Workshop Controller to join our busy Service department at Hendy JLR in Southampton. **The Opportunity**: In this role, you will be responsible for ensuring all servicing and repairs are carried out effectively to achieve the highest possible ‘right-first-time’ standards for technical quality, whilst optimising...

  • Workshop Controller

    1 week ago


    Southampton, United Kingdom Marshall Motor Group Full time

    **Workshop Controller**: Job description We are seeking a Workshop Controller at Marshall Motor Group’s Mercedes-Benz of Southampton dealership. This role will see you lead day to day operations for our busy service operation, supervising and motivating a team of technicians. Reporting to our Aftersales Manager, this role is offered on a full time,...

  • Workshop Controller

    2 weeks ago


    Southampton, United Kingdom Accord Resourcing Full time

    We have a fantastic opportunity for an experienced Workshop Control / Service Manager at our client's Southampton location. You will be working in a reputable and well-known HGV dealership. You will be required to run an efficient and professional operation to ensure complete customer satisfaction through the maximum utilisation of workshop facilities. This...

  • Workshop Controller

    4 days ago


    Southampton, United Kingdom Hendy Group Full time

    **Salary** Competitive salary dependent on experience. **Contractual hours** 45 **Basis** Full Time **Region** Hampshire **Job category/type** Service **Date posted** 20/06/2024 **Job reference** HG012176V0 We have an exciting opportunity as a **Workshop Controller** to join our busy Service department at Hendy **JLR in Southampton**. **The...


  • Southampton, United Kingdom Purely Recruitment Solutions Full time

    **Workshop Control Service Manager** **Southampton** **Permanent** **Full-time** **Salary Negotiable Dependent on Experience +KPI bonuses** Our client, a family run business that this year celebrated their 33rdyear of trading currently has a fantastic opportunity for an experienced Workshop Control/Service Manager to join their Southampton Depot. This...

  • Workshop Manager

    4 weeks ago


    Southampton, United Kingdom Silcom Recruitment Limited Full time

    **The Role**: Silcom Recruitment are assisting a large, known main car dealership located in Southampton. Our client is currently in need of a competent HGV Workshop Manager, prepared to handle all technical and customer related enquires and driven to breed a motivated,successful working environment. This Workshop Manager will be in control of all working...

  • Workshop Cleaner

    1 week ago


    Southampton, United Kingdom Accord Resourcing Full time

    Our client is a well-known and reputable HGV dealership with several depots across Southeast of England. Currently they are looking for an experienced Workshop Cleaner / Industrial cleaner for their busy depot in Southampton. This position is directly accountable to the Workshop Controller for daily routines. Duties to include sweeping and deep clean of...


  • Southampton, Hampshire, United Kingdom Purely Recruitment Solutions Full time

    HGV Yard Person/Workshop Cleaner Southampton Permanent Competitive salary dependent on experience Monday to Friday - 7.30am to 5.30pm inclusive with ½ an hour unpaid lunch. We are recruiting for a Yard Peron/Workshop Cleaner to join our client based at their Southampton location. The Role: Moving & parking vehicles in the yard to assist the technicians,...


  • Southampton, United Kingdom Red Chilli Recruitment Ltd Full time

    Early finish on Fridays, £50k-£80k per annum, working for a very reputable company, benefits, job security, growth opportunities Workshop Manager Location - Calmore, Southampton Pay - £50k-£80k per annum Hours - Monday to Thursday - 07:30 - 17:30 Friday - 07:30 - 13:30 My client is a very well established mechanical engineering organisation offering...

  • Workshop Manager

    4 days ago


    Southampton, Southampton, United Kingdom Redchillirecruitment Full time £50,000 - £80,000

    4 days ago Be among the first 25 applicants Early finish on Fridays, £50k-£80k per annum, working for a very reputable company, benefits, job security, growth opportunities Workshop Manager Location - Calmore, Southampton Pay - £50k-£80k per annum Hours - Monday to Thursday - 07:30 - 17:30 Friday - 07:30 - 13:30 My client is a very well established...


  • Southampton, United Kingdom Red Chilli Recruitment Full time

    Early finish on Fridays, £50k-£80k per annum, working for a very reputable company, benefits, job security, growth opportunities Workshop Manager Location – Calmore, Southampton Pay - £50k-£80k per annum Hours - Monday to Thursday – 07:30 - 17:30 Friday – 07:30 - 13:30 My client is a very well established mechanical engineering organisation...


  • Southampton, United Kingdom Red Chilli Recruitment Full time

    Early finish on Fridays, £50k-£80k per annum, working for a very reputable company, benefits, job security, growth opportunitiesWorkshop ManagerLocation – Calmore, SouthamptonPay - £50k-£80k per annumHours - Monday to Thursday – 07:30 - 17:30Friday – 07:30 - 13:30My client is a very well established mechanical engineering organisation offering...

  • Workshop Manager

    1 month ago


    Southampton, United Kingdom Redchillirecruitment Full time

    Early finish on Fridays, £50k-£80k per annum, working for a very reputable company, benefits, job security, growth opportunities Workshop Manager Hours - Monday to Thursday - 07:30 - 17:30 My client is a very well established mechanical engineering organisation offering complete project services to a variety of industries including Petro-Chemical, Oil...


  • Southampton, United Kingdom Red Chilli Recruitment Ltd Full time

    Early finish on Fridays, £50k-£80k per annum, working for a very reputable company, benefits, job security, growth opportunities Workshop Manager Location - Calmore, Southampton Pay - £50k-£80k per annum Hours - Monday to Thursday - 07:30 - 17:30 Friday - 07:30 - 13:30 My client is a very well established mechanical engineering organisation offering...


  • Southampton, United Kingdom CooperVision Full time

    Job title: Technical Administrator Department: Insert Manufacturing & Engineering Workshop Location: Hamble, Hampshire Working hours: Monday to Friday 8.30am to 4.30pm **A brighter future awaits you** CooperVision is one of the world’s leading manufacturers of soft contact lenses with a presence in over 100 countries. Being part of CooperVision means...