Post Office Operations Manager
3 days ago
As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store.
Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items.
We want you and our colleagues to be proud that were a part of our customers journey through life, from our digital passport service and pre-paid money cards for first holidays, to a hand-written letter telling someone they come first.
If you think you are the right match for the following opportunity, apply after reading the complete description.
What being a Post Office Counter Manager is all about: Creating a customer service led culture which is always seeking to improve performance and to deliver a professional, friendly service to all customers Getting involved with the store team to maximise opportunities to grow sales and increase footfall throughout the Post Office and Store Ensuring the branch is fully compliant with current legislation and Post Office Ltd. compliance and training requirements Guiding and inspiring the team to achieve both personal and branch targets including sales, shrink, waste, cash loss and staff costs in an environment that encourages growth and inclusivity Working closely with the Cluster Manager to identify cost savings and sales opportunities through consideration of the Profit & Loss statement Supporting the Cluster Manager with employee lifecycle from recruitment to appraisals, training and disciplinary procedures What our Post Office Team would love to see: Retail (or similar) experience in a management or leadership role, preferably with experience of dealing with financial products or high-value cash transactions Experience in supporting delivery of store goals, including maximising sales, controlling shrink and knowledge of P&L accounts Previous experience of working to and achieving stretching targets within tight budgets Ability to coach and mentor the team to improve performance Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor How we reward our teams: We know youll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, holidays (Management - 33 days including bank holidays) and employee discounts (up to 50%), well reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.
About Us: WHSmith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers hearts for 230 years.
But this doesnt mean that were resting on our laurels Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
TPBN1_UKTJ
-
Post Office Operations Manager
3 weeks ago
Scarborough, United Kingdom WHSmith Careers Full timeAs a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...
-
Post Office Operations Manager
2 weeks ago
Scarborough, United Kingdom Whsmith Full timeAs a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store.Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items.
-
Post Office Operations Manager
2 weeks ago
scarborough, United Kingdom WHSmith Full timeAs a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...
-
Post Office Operations Manager
2 weeks ago
Scarborough, United Kingdom WHSmith Full timeAs a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...
-
Post Office Operations Manager
1 week ago
Scarborough, United Kingdom Whsmith Full timeAs a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...
-
Post Office Operations Manager
1 week ago
Scarborough, United Kingdom WHSmith Full timeJob Description As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our...
-
Post Office Operations Manager
1 week ago
scarborough, United Kingdom WHSmith Full timeJob Description As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our...
-
Post Office Branch Manager
4 days ago
Scarborough, North Yorkshire, United Kingdom WHSmith Full timeJob DescriptionWe are seeking an experienced Post Office Branch Manager to lead our team in Scarborough Store. As a key member of our retail team, you will be responsible for delivering exceptional customer service, managing branch operations, and driving sales growth.About the Role:Lead a team of counter assistants to provide outstanding customer service...
-
Post Office Operations Director
2 weeks ago
Scarborough, North Yorkshire, United Kingdom WHSmith Full timeJob OverviewWe are seeking a highly motivated and experienced professional to lead our Post Office team as a Post Office Operations Director in our Scarborough store. As part of WHSmith, you will have the opportunity to make a significant impact on customer satisfaction and business growth.The successful candidate will have excellent leadership skills, with...
-
Post Office Counter Manager
2 months ago
Scarborough, United Kingdom WHSmith Full timeAs a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...
-
Post Office Counter Manager
2 months ago
Scarborough, United Kingdom WHSmith Full timeAs a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our colleagues to be...
-
Post Office Counter Manager
4 weeks ago
Scarborough, United Kingdom Whsmith Full timeAs a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store.Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet...
-
Post Office Operations Manager
2 days ago
Scarborough, North Yorkshire, United Kingdom WHSmith Full timeAs a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Youll motivate and inspire your team of counter assistants to provide exceptional customer service,...
-
Post Office Operations Manager
1 day ago
Scarborough, North Yorkshire, United Kingdom WHSmith Full timeAs a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Youll motivate and inspire your team of counter assistants to provide exceptional customer service,...
-
Post Office Operations Director
24 hours ago
Scarborough, North Yorkshire, United Kingdom WHSmith Full timeCompany Overview: WHSmith is a leading retailer of high-quality products and services, with a strong presence in the UK market.Salary: We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience.Job Description: As a Post Office Counter Manager in our Scarborough store, you will be responsible for motivating and inspiring your...
-
Post Office Store Leader
2 weeks ago
Scarborough, North Yorkshire, United Kingdom Funky Pigeon Full timeJob Title: Post Office Store LeaderWe are seeking a charismatic Store Leader to lead our Post Office team in Scarborough. As a key member of the management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing your team.Key Responsibilities:Create a sales-driven culture that focuses on delivering exceptional...
-
WHSmith | Post Office Operations Manager
1 week ago
Scarborough, North Yorkshire, United Kingdom WHSmith Full timeJob Description As a Post Office Counter Manager in our ScarboroughStore, we want you to put your stamp (pun intended) on your Post Office within a WH Smith store. Youll motivate and inspire your team of counter assistants to provide exceptional customer service, meet business goals and ensure the security of both cash and postal items. We want you and our...
-
Post Office Store Leader
2 weeks ago
Scarborough, North Yorkshire, United Kingdom Funky Pigeon Full timeAbout us:Funky Pigeon has a rich heritage and we have occupied our place as the Hub of the High Street and in our customers' hearts for 230 years. But this doesn't mean that we're resting on our laurels – Our stores work hard to make customer and colleague journeys in life possible.Job DescriptionAs a Post Office Store Leader in our Scarborough store, you...
-
Post Office Counter Manager Lead
1 month ago
Scarborough, North Yorkshire, United Kingdom WHSmith Full timeJob DescriptionAs a Post Office Counter Manager in our Scarborough store, you will be responsible for motivating and inspiring your team to provide exceptional customer service, meet business goals, and ensure the security of cash and postal items. We want you and our colleagues to be proud that we're a part of our customers' journey through life.
-
Post Office Branch Leader
2 weeks ago
Scarborough, North Yorkshire, United Kingdom WHSmith Full timeAbout the RoleWe are seeking a skilled Counter Manager to lead our Post Office team in our Scarborough store, located within a WH Smith outlet. As a key member of our team, you will motivate and inspire your counter assistants to deliver exceptional customer service, achieve business goals, and maintain the security of cash and postal items.
