Service Development Manager

3 weeks ago

Aylesbury, United Kingdom Buckinghamshire Healthcare Nhs Trust Full time

Job summary This is an exciting new opportunity as Buckinghamshire NHS Trust takes on the responsibility as a host organisation for the delivery of the Adult Critical Care Transfer Service for TV&W.
Our organisation are currently working with our partners in South Central Ambulance Service to deploy and develop this service for Critical Care Units and subsequently our patients across the region.We are looking for a dynamic individual to help and lead various developmental projects and programmes that will help to achieve our stated aims and objectives.
Main duties of the job The Service Development Manager will support the General Manager, Clinical leads, and Service lead by providing day-to-day operational management support for the Adult Critical Care Transfer Service co-ordinating for Bucks Healthcare NHS Trust.The post-holder will be responsible for providing timely, efficient, and effective operational management support, with the overall aim of ensuring that services are responsive and provided to the highest possible clinical and performance standards.They will also support the development and implementation of projects to improve service delivery and patient experience in key areas and will help to ensure that performance and quality targets are met.
About us Listen to why colleagues think we are a great place to work
- BHT - A great place to work ( What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
We're committed to promoting inclusion and making sure all colleagues feel they belong.
We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.
A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our care values are collaborate, aspire, respect and enable.
Job description Job responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.
If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.
If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on quoting the vacancy reference number.
Person Specification EDUCATION, QUALIFICATIONS & TRAINING Essential Educated to Degree level or Equivalent Project management qualification Desirable Recognised leadership and/or management qualification or equivalent EXPERIENCE Essential Experience of working within Intensive Care Medicine either Clinically or Operationally is essential (minimum 2 years) Contributing to improvements in service standards and patient experience Suggesting innovative and lasting solutions to problems and difficulties Experience of working with patients and the public to develop and improve services Desirable Experience of Project management / Co-ordinating Quality improvement initiatives Previous experience of Service Management Experience of general management of clinical services Monitoring compliance with local and national performance and quality targets Experience of budget and resource management Experience of managing administrative and support staff SKILLS, ABILITIES & KNOWLEDGE Essential Up-to-date knowledge of defined service areas, including current issues in service delivery, patient pathways Understanding of current issues in health service management, including business planning process Effective verbal and written communication to facilitate effective working with clinical staff, patients and carers, and work colleagues Ability to write management reports and on key performance and service issues Understanding of the importance of good Human Resources practice Ability to motivate staff to deliver the best for patients Desirable Ability to analyse and interpret complex and varied information in order to identify issues and solutions Ability to demonstrate behaviours and attitudes consistent with Trust values and service standards SPECIAL CIRCUMSTANCES Desirable Ability to travel to other sites

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