Customer Service Coordinator
2 days ago
What you will do As a Customer Service Coordinator, you will be responsible for scheduling routine service visits, dispatching callouts, managing the engineers' diaries, completing permits and fulfilling paperwork requests amongst a number of other responsibilities.What We OfferCompetitive salaryPaid holidays and sick payComprehensive benefits: pension, life assurance, employee assistance, referral scheme, discounts, cycle to work scheme, and Johnson Controls product discountsExtensive training opportunitiesCollaborative team environmentCareer development laddersZero Harm safety policyBusiness resource groups accessHow you will do it Schedule planned maintenance and reactive works for a team of engineersComplete relevant documents such as permits to ensure works go ahead as plannedWork on multiple customer portalsBe a point of contact for dedicated National customersManage the diaries including re-scheduling works to cover engineer absences or emergency worksProvide first class customer service via phone and email for planning and admin queries for both internal and external customersWork with the relevant Service managers to utilize the engineers as productively as possibleWork with other departments such as Sales, Billing, The Facilities Management Helpdesk and the Subcontractor team to help deliver the high level of customer service expected by our customersReport to the Planning team manager and mentors to help ensure individual and team KPIs are metWhat we look for Required Customer Service skills and experienceOutstanding written and verbal skillsAbility to multi-task and work well in a high-pressured environmentComputer proficiency with the ability to handle multiple PC applications at onceA strong sense of urgency, the ability to follow-through and have attention to detailExcellent decision making and problem-solving skillsGood organizational skills PreferredExperience in using GANT based planning/dispatch softwarePrevious planning / scheduling experience in a service role#LI-JB3#LI-Onsite
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Customer Service Apprenticeship
6 months ago
Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time**Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...
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Customer Service Coordinator
1 month ago
Manchester, United Kingdom Johnson Controls Full timeJob SummaryThe Customer Service Coordinator will play a key role in supporting the installation team by planning and tracking installations, optimizing labor resource utilization, and procuring equipment to meet customer requirements.Key ResponsibilitiesCoordinate the end-to-end delivery of projects to clients, ensuring project milestones and deadlines are...
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Customer Service Coordinator
4 weeks ago
Manchester, United Kingdom Johnson Controls Full timeJob SummaryThe Customer Service Coordinator plays a vital role in supporting the installation team by planning and tracking installations, optimizing labour resource utilization, and procuring equipment to meet customer needs. This position involves coordinating the end-to-end delivery of projects to clients, ensuring project milestones and deadlines are...
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Customer Service Coordinator
2 months ago
Manchester, United Kingdom CV-Library Full timeA new opportunity has arisen for a Customer Service Coordinator based in Manchester. Our client, with over 35 years of experience providing specialized aircraft MRO services across 15 locations worldwide, is looking for a candidate with proven expertise in customer service and production coordination. Job Description: As a Customer Service Coordinator,...
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Customer Service Coordinator
5 months ago
Manchester, United Kingdom Morgan King Full timeJoin a prestigious and renowned luxury automotive brand that epitomises excellence, innovation, and sophistication. As a market leader in the automotive industry, we are dedicated to delivering unparalleled customer experiences. We are seeking a dynamic and customer-centric individual to join our team as a Customer Coordinator with the potential for...
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Customer Service Coordinator
1 month ago
Manchester, United Kingdom Johnson Controls Full timeJob SummaryThe Customer Service Planner will play a key role in supporting the installation team by planning and tracking installations, ensuring the optimal utilization of available labor resources. This role involves coordinating the procurement of equipment to meet customer requirements, while also ensuring project milestones and deadlines are...
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Customer Service Coordinator
6 months ago
Manchester, United Kingdom MSP Direct Sourcing Full time**Job title**: Customer Service Coordinator **Location/remote**: Hybrid, 3 days on-site and 2 working from home (2 week training on-site) **Contract length**: 3 Month - rolling contract **Pay rate**: £13.50/per hour Randstad Sourceright, a leading provider of RPO & MSP Recruitment Services is currently seeking Customer Service Coordinator on behalf of a...
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Customer Service Coordinator
6 days ago
Manchester, United Kingdom Associated Security Solutions Full timeHelp Desk Coordinator Job OpportunityWe are seeking a highly organized and customer-focused individual to join our team as a Help Desk Coordinator at Associated Security Solutions, based in Manchester city center. The role offers a competitive salary of £25,000 - £30,000 per annum.About the Role:The Help Desk Coordinator will be responsible for managing...
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Customer Service Coordinator
5 months ago
Manchester, United Kingdom Page Personnel Full timeBasic salary of £24,000 - Permanent full-time position **About Our Client**: This company is a prominent player in the industrial/manufacturing industry, employing over 200 people onsite in the NW. Known for its commitment to innovation and quality, the client we are representing is a leading provider in the industrial manufacturing sector with an...
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Customer Service Coordinator
6 months ago
Manchester, United Kingdom Johnson Controls Full timeWhat you will do The Customer Service Coordinator will support the installation team by planning and tracking installations and optimizing the utilization of available labour resource. They will be involved in the procurement of equipment in an effective manner to meet customer requirements. The successful candidate will coordinate the end-to-end...
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Service and Customer Support Coordinator
1 month ago
Manchester, United Kingdom Hologic, Inc. Full timeService and Customer Support CoordinatorWe are seeking a highly organized and detail-oriented Service and Customer Support Coordinator to join our Hologic EMEA Case Management team on a 12-month fixed-term contract.The successful candidate will be responsible for coordinating internal and external communications, liaising with internal Service departments to...
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Customer Service Coordinator
4 weeks ago
Manchester, United Kingdom VUE group Full timeAbout the RoleWe are seeking a highly organised and motivated Customer Service Coordinator to join our team at VUE Group.This is a customer-facing position that involves scheduling engineers to install new kits and fix service faults, ensuring our operations department runs efficiently.ResponsibilitiesPlan and prioritise new installations and service calls,...
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Customer Services Coordinator
5 months ago
Manchester, United Kingdom Gibbs Hybrid Full timeMy client is one of the biggest Brand organisations in the world, they’re currently looking for a Customer Services Coordinator to work in Manchester 3 days onsite a 2 days remote. This role is responsible for all aspects of input to invoice, sales and aftersales support and ensuring OTIF target is achieved across multiple inputs including telesales,...
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Customer Service Repair Coordinator
5 days ago
Manchester, United Kingdom CV-Library Full timeMotorMatch Recruitment Ltd are seeking an experienced Customer Service Repair Coordinator (Remote / On Site) Join a dynamic and growing team as a Customer Service and Vehicle Repair Coordinator. This exciting role involves managing the customer journey throughout the repair process, from start to finish. As the Customer Service / Vehicle Repair Coordinator,...
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Customer Service Coordinator
1 week ago
Manchester, United Kingdom Richard Abson Group Full timeWe are seeking a highly skilled Customer Service Coordinator to join the Richard Abson Group in Manchester.Job DescriptionTo provide exceptional customer service by greeting all walk-ins in a friendly manner and ensuring they are handed over to the appropriate person - in either sales or service.To maintain a well-presented showroom and immaculate waiting...
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Customer Service Coordinator
6 days ago
Manchester, United Kingdom Freejobquotes.co. Full timeWe are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team at Freejobquotes.co. As a key member of our customer care team, you will be responsible for managing customer accounts, processing payments, and updating account details.The ideal candidate will have excellent communication skills, a keen eye for detail, and...
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Customer Service Coordinator
4 weeks ago
Manchester, United Kingdom Finsbury Food Group Full timeWe are seeking a skilled Customer Care Coordinator to join our Commercial team in Whitefield, Manchester.Finsbury Food Group is a leading speciality bakery manufacturer dedicated to raising quality and efficiency standards, and building long-term relationships with major multiple retailers and the foodservice channel.The ideal candidate will provide...
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Operations Coordinator(Customer Service)
2 months ago
Manchester, United Kingdom CitySprint Full timeOperations Coordinator(Customer Service) Operations Coordinator | Manchester | Permanent Salary: 24,169 Shifts: Between 7 am to 4 pm / 10 am to 7 pm Hours: 40 hours per week, Monday-Friday Benefits and perks: An impressive holiday allowance that rises in line with your years of service. Additional day off for your birthday so...
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Customer Service Coordinator
5 months ago
Manchester, United Kingdom Gibbs Hybrid Full timeCustomer Service Coordinator - Tameside - 12 months - £22K Gibbs Hybrid have a new opening within Customer Services with one of our prestigious Global clients. Our client is one of the world’s leading companies in their field and are winners of numerous awards. They pride themselves on providing a fantastic working environment for their staff. They now...
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Customer Service Coordinator
5 months ago
Manchester, United Kingdom Johnson Controls Full time**What you will do** Our Fire Suppression business is looking for an experienced Customer Service Coordinator to be based in our Manchester office. The core duties of the role are to liaise with the subcontractors and assign work, plus other day to day administrative duties. **What we offer** - Competitive salary - 25 Paid holidays + Bank Holidays & and...