Group Credit Control Manager

2 weeks ago

Denbigh, United Kingdom Bluetownonline Full time

Job Title: Group Credit Control ManagerLocation: St Asaph, Wales (office based)Salary: Up to £35,000 per annum, depending on experienceJob Type: Full time, PermanentWorking Hours: Monday to Friday – 9.00am to 5.30pm (Flexible Hours within 8am – 6pm)About Flotek: Flotek Group are the fastest growing Tech Company in the Wales providing IT and Comms technology to small & medium businesses.With a national presence, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.As part of our growth plans, were seeking an experienced Credit Control Manager to join our team – playing a crucial role in ensuring that invoices are paid when due, bad debts are kept to a minimum and Senior Management have access to timely and insightful data to support the growth of the business, whilst being a key part of providing the outstanding customer experience that we hold ourselves accountable for and is at the heart of everything we do.About the Role:Responsibility for complete ownership of the Sales Ledger for all Group companies, ensuring invoices raised are collected from customers in term, and overdue invoices are dealt with in accordance with our credit control policies.Proactively work with colleagues across departments and external parties to resolve disputes and constantly strive to deliver process improvements to ensure scalability and effectiveness.Key Responsibilities: Weekly reporting to Head of Finance on KPI's, such as debtor ageing, direct debit onboarding & collections, credit notes.
Input into cash flow forecasting using known/expected payment dates of debtor book.Oversee & consistently deliver Flotek's credit control escalation process, including liaison with other internal departments and direct customer communicationsAdminister Direct Debit platform (Flotek is a Direct Debit originator with own SUN), ensuring that information held is accurate, integrated across internal systems and reconciled in a timely manner between billing, accounts and bureauMaintenance of Direct Debit collections, including failed collections & cancelled Direct Debits.
Particular attention to high risk verticals and customers who have equipment rental agreements including ongoing monitoring their credit worthinessConstantly seek to improve processes – making efficient use of automation between group technology stackManagement of migration processes for acquisitions (migrating collection facilities into Group account, understanding payment cycle & bringing them in line Flotek processes), and overseeing communication of banking changes as we align to our group banking partnerKeep up to date with developments from our chosen bureau (Access Pay) and accounting applications (Xero), as well as ownership of development requests both internally and externally to improve processes About you:Experience Required: Proven experience running an effective credit control function, and demonstrable driven & ability to implement ongoing process improvementEffective communicator internally (escalation and liaising with other departments as required) and externally (customer facing)Persistence and desire to develop a high performing function within the finance team, and can independently take ownership of issues through to an effective resolutionAttention to detail and diligence organisation – as a growing company, you'll be expected to adjust to new customers joining the group and new companies joining the group, and be adept at adjusting to new circumstances, working with growing data sets and making the most of the tools available to you Remuneration and Benefits: Basic Salary of up to £35,000 (Depending on Experience)Staff Share Equity Scheme21 Days Holiday increasing to 25 with 4 years of service (+ bank holidays) Please Note:Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in, and have the right to work in, the UK in order to be considered.

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