Customer Service Team Leader

2 weeks ago


Cramlington, United Kingdom Pure Fishing Full time

Job Description About Us Pure Fishing is a leading global provider of fishing tackle, lures, rods and reels with a portfolio of brands.
We have operations in 23 countries with office bases throughout Europe.
Our mission is to provide the ultimate experience for anglers and customers through leading brands, innovative products, and superior services delivering exceptional financial results by a passionate, high performing team.
We are dedicated to helping you have more fun and catch more fish
Please see our website www.purefishing.com for further information.
Job Summary Reporting to the Customer Service Manager UK & Nordics, the postholder will be responsible for overseeing and managing the Customer Service team, supporting & driving sales targets and KPIs to increase overall growth & profitability of the business, whilst ensuring that the highest standards of customer service are met and exceeded.
Specific Responsibilities Setting clear objectives and deliverables (KPI's) for the overall Customer Service agenda that supports the overall commercial targets and strategy.



  • Cramlington, United Kingdom MTrec Ltd Commercial Full time

    Rewards and Benefits on Offer * Attractive and competitive benefits package * Permanent role * Varied and interesting job role * Great resources * Great team culture * Any support required is provided MTrec’s New Opportunity Our client is an established and successful business based in Northumberland. They are looking for an experienced...


  • Cramlington, United Kingdom CV-Library Full time

    Rewards and Benefits on Offer * Attractive and competitive benefits package * Permanent role * Varied and interesting job role * Great resources * Great team culture * Any support required is provided MTrec’s New Opportunity Our client is an established and successful business based in Northumberland. They are looking for an...


  • Cramlington, United Kingdom Mtrec Commercial Full time

    Rewards and Benefits on Offer Attractive and competitive benefits package Permanent role Varied and interesting job role Great resources Great team culture Any support required is provided MTrecs New Opportunity Our client is an established and successful business based in Northumberland. They are looking for an experienced Customer Team Leader to join them...


  • Cramlington, United Kingdom Pure Fishing Full time

    About Us Pure Fishing is a leading global provider of fishing tackle, lures, rods and reels with a portfolio of brands.We have operations in 23 countries with office bases throughout Europe.Our mission is to provide the ultimate experience for anglers and customers through leading brands, innovative products, and superior services delivering exceptional...


  • Cramlington, United Kingdom Pure Fishing Full time

    Job Description About Us Pure Fishing is a leading global provider of fishing tackle, lures, rods and reels with a portfolio of brands. We have operations in 23 countries with office bases throughout Europe. Our mission is to provide the ultimate experience for anglers and customers through leading brands, innovative products, and superior services...


  • Cramlington, United Kingdom Pure Fishing Full time

    About UsPure Fishing is a leading global provider of fishing tackle, lures, rods and reels with a portfolio of brands. We have operations in 23 countries with office bases throughout Europe. Our mission is to provide the ultimate experience for anglers and customers through leading brands, innovative products, and superior services delivering exceptional...


  • cramlington, United Kingdom Pure Fishing Full time

    Job Description About Us Pure Fishing is a leading global provider of fishing tackle, lures, rods and reels with a portfolio of brands. We have operations in 23 countries with office bases throughout Europe. Our mission is to provide the ultimate experience for anglers and customers through leading brands, innovative products, and superior services...


  • Cramlington, United Kingdom Pure Fishing Full time

    About UsPure Fishing is a leading global provider of fishing tackle, lures, rods and reels with a portfolio of brands. We have operations in 23 countries with office bases throughout Europe. Our mission is to provide the ultimate experience for anglers and customers through leading brands, innovative products, and superior services delivering exceptional...


  • Cramlington, Northumberland, United Kingdom Pure Fishing Full time

    Job Title:Fishing Industry Operations ManagerA competitive compensation package, estimated at £60,000 - £80,000 per annum, is available for a highly motivated individual to take on the role of Fishing Industry Operations Manager with Pure Fishing. As a key member of our team, you will be responsible for driving sales targets and KPIs to increase overall...


  • Cramlington, Northumberland, United Kingdom MTrec Commercial Careers Full time

    Job OverviewMTrec Commercial Careers is seeking an experienced Customer Service Team Leader to join their team on a full-time, permanent basis.The ideal candidate will have a strong background in customer service and leadership, with experience in setting clear KPIs, planning and directing team work, and promoting high performance and customer service...


  • Cramlington, Northumberland, United Kingdom MTrec Ltd Commercial Full time

    MTrec Ltd Commercial is seeking an experienced Customer Team Leader to join their team on a full-time, permanent basis in Northumberland. This role offers a competitive salary and attractive benefits package.

  • Team Leader

    7 months ago


    Cramlington, United Kingdom EG Group Full time

    **Role**:Cooplands** **Team Leader **Location**:Cramlington, NE23 6US **Hours**:Part-Time - 16 Hours Available/ Permanent **Hourly Rate**:£11.15 per hour **Company**: Cooplands Bakery **What will my role look like?** We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail...

  • Team Leader

    7 months ago


    Cramlington, United Kingdom Cooplands Bakery Full time

    **Role**: Cooplands Team Leader **Location**: Cramlington, NE23 6US **Hours**: Part-Time/ 16 Hours Available/ Permanent **Hourly Rate**: £12.25 **Company**: Cooplands Bakery What will my role look like? We are looking for a dedicated Team Leader who can lead, inspire and motivate a team to join our welcoming Cooplands bakery! Our Retail Team Leaders...


  • Cramlington, Northumberland, United Kingdom Pure Fishing Full time

    About the RoleEstimated salary: $60,000 - $80,000 per annum.Pure Fishing is a leading global provider of fishing tackle and equipment. We are seeking an experienced leader to oversee and manage our customer service team, supporting and driving sales targets and key performance indicators (KPIs) to increase overall growth and profitability of the business.The...

  • Team Leader

    6 months ago


    Cramlington, United Kingdom Recruitment Helpline Full time

    **Excellent opportunity for an experienced Team Leader to join a well-established company based in Cramlington** **Salary**: £30,000 - £35,000 Per Annum, Depending on Experience. **The Company** They are a leading independent provider of plant hire solutions to the construction industry. The company was founded in 1965 and is a professional family-run...

  • Team Leader

    2 weeks ago


    Cramlington, United Kingdom Greene King Full time

    Company DescriptionAs a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork!You'll make sure the team maintain high standards and that our customers are kept happy.Join us at Farmhouse Inns, where we're as big on quality as we are with our portions, which is why our carveries slow-roast our...


  • Cramlington, United Kingdom Theo James Recruitment Full time

    **Customer Care Coordinator** **Cramlington Based** **Salary: Up to £27,773** **Benefits**: - 25 days holidays + bank holidays - Company pension scheme - Occupational health scheme - Health and wellbeing scheme **Company Overview** A well-established manufacturer that have global customers and are the market leader in the UK within their niche. They...

  • Team Leader

    6 months ago


    Cramlington, United Kingdom Avery Dennison Full time

    Company Description **About Avery Dennison** **Avery Dennison is an equal opportunity employer.** **Job Description**: **POSITION**: Team Leader - 2m Finishing **REPORTS TO**: Team Supervisor **LOCATION**:Cramlington **Position Summary** The Team Leader will provide effective leadership of the 2m Finishing Team(s) to satisfy customer expectations and...

  • Team Lead

    22 hours ago


    Cramlington, Northumberland, United Kingdom Pure Fishing Full time

    Pure Fishing OverviewWe are a global leader in fishing tackle and related products. Our goal is to provide exceptional customer experiences through innovative products and services.Job DescriptionThis role involves managing our Customer Service team to ensure high standards of customer satisfaction. Key responsibilities include:Leading the team to achieve...


  • Cramlington, Northumberland, United Kingdom MTrec Commercial Careers Full time

    Job SummaryThis is a fantastic opportunity to join a dynamic team as a Customer Service Team Leader and make a real difference in delivering exceptional customer experiences.About the RoleLeading the customer service team to achieve excellent customer satisfaction ratingsDeveloping and implementing effective customer service strategiesCoaching and mentoring...