Client Relationship Manager

2 weeks ago

StokeonTrent, United Kingdom Dee Set Full time

Purpose of the role: Represent Dee Set as the UK's leading provider of end-to-end retail solutions.
Lead and maintain business relationships with new and existing key customers.
Ensure profitable growth of existing business and develop new business opportunities.
Ensure that our customer's needs and expectations are always met.
Support Head of Customer Success in establishing, implementing and monitoring achievement of strategic objectives.
Responsibilities of the role: Key Objectives: Manage a portfolio of key accounts across major national retailers and their suppliers.
Lead and support Account Manager colleagues in developing their own accounts.
Ensure that excellent levels of customer service are maintained at all times.
Broker the successful transition of new business into well executed ongoing work.
Collaborate with colleagues to drive continuous process improvement in response to changing customer requirements.
Collaborate with colleagues and customers to identify new business opportunities.
Develop new opportunities into compelling commercial business propositions to customers.
Monitor and deliver financial KPI's including sales and profitability targets.
Sales/Performance: Provide regular reports on status of all accounts, including performance overview, upcoming workloads/projects, actions and support requirements, other opportunities.
Support Head of National Accounts in identifying and developing new and existing business opportunities Submit quotations and follow through to secure customer orders.
Lead and support Account Manager colleagues to work with customers and identify areas of opportunity to provide the most operationally and cost-effective options available to them.
Lead the development and presentation of compelling business propositions and present to customers in a persuasive and collaborative manner.
Customer Service: Ensure all customer database information is up to date and readily available to all operational colleagues.
Lead co-operation with all internal support functions to ensure all work is completed as required to meet or exceed customer requirements.
Confirm briefs with customers and liaise with them regularly to identify current and likely future requirements.
Lead communication with customers through regular face to face meetings, telephone and e-mail.
Identify areas of opportunity to provide added value services, whether existing or new, tailored to retailer solutions.
Skills & experience required: Lead others and develop persuasive and compelling business propositions.
Be an excellent communicator with demonstrable negotiating and influencing skills.
A good listener, that is highly customer focused, with a consultative and collaborative account management style.
Have an ability to build trust and rapport and to develop strong, lasting customer relationships.
Have an ability to identify opportunities for process improvement and for making change happen Demonstrate a can-do attitude, with the drive and tenacity to complete tasks on time and to a high standard.
An ability to think strategically and use initiative to drive growth.
An ability to understand and identify customer needs and develop practical, compelling solutions.
An ability to project manage and to collaborate with colleagues at all levels to ensure that customer needs are met.
Be financially aware and able to work to establish and work to budgets and to deliver agreed performance targets.
Capable of operating at the most senior level within retailers and suppliers.
Experience working at a senior level in major retailers or a strong account management background (desirable).
Excellent written, and oral communication skills.
Able to use Microsoft office packages.
Interested in client and colleague facing processes.
Excellent communication skills and interpersonal skills.
Flexible and adaptable manner with plenty of initiative.
Able to manage own time and prioritise workload.
TPBN1_UKTJ

  • Client Relationship Manager

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are looking for a Client Relationship Manager to join our team at beBee Professionals, where you will play a key role in building and maintaining strong client relationships.Key Responsibilities:Develop and implement client relationship strategies, ensuring client satisfaction and loyalty.Manage client expectations, delivering tailored solutions to meet...

  • Client Relationship Manager

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are looking for a Client Relationship Manager to join our team at beBee Professionals in Stoke-on-Trent, United Kingdom.Key Responsibilities:Manage a portfolio of existing clients, ensuring their needs are met.Identify and develop new business opportunities with potential clients.Prepare and deliver tailored presentations and proposals to...

  • Client Relationship Manager

    6 days ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom EA Spaces Ltd Full time

    Ea Spaces Ltd is looking for a skilled Client Relationship Manager to develop and maintain strong relationships with our clients. The ideal candidate will have a strong background in project management, particularly in the design and production industry.This role involves working closely with clients to understand their needs and expectations, and...

  • Client Relationship Manager

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account ExecutiveWe are seeking a results-driven Account Executive to join our team at beBee Professionals in Stoke-on-Trent, UK. The ideal candidate will have a proven track record of managing client relationships, driving revenue growth, and delivering exceptional customer service.Key Responsibilities:Manage a portfolio of existing clients, ensuring their...

  • Client Relationship Specialist

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £30,000 - £45,000

    beBee Professionals in Stoke-on-Trent is looking for a skilled Client Relationship Specialist to join our team. The ideal candidate will have a strong understanding of client relationship management and be able to develop and implement strategies to drive business growth.Key Responsibilities:Manage and maintain relationships with existing clients, acting as...

  • Client Relationship Director

    2 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Ardonagh Advisory Full time

    Client Relationship Director Job PostingWe are searching for an experienced Client Relationship Director to manage client relationships and provide customized insurance solutions at Ardonagh Advisory in Stoke-on-Trent.Role Overview:Establish and maintain strong relationships with clients and their carers.Evaluate client needs and develop personalized...

  • Strategic Client Relationship Manager

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Exertis Full time

    Job Title: Senior Account Manager Location: Stoke Job Type: Full-time Salary: £55,000 - £75,000 per yearJob Description:We are seeking an experienced Senior Account Manager to join our Enterprise team in Stoke. In this role, you will be responsible for managing end-to-end account management processes for a recognised brand. Your primary focus will be on...

  • Client Relationship Specialist

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom HANDELSBANKEN PLC Full time

    Job SummaryWe are seeking an experienced Client Relationship Specialist to join our team at Handelsbanken PLC. This is an excellent opportunity to build and maintain strong relationships with our clients, providing them with exceptional service and tailored solutions to meet their financial needs.About the CompanyHandelsbanken PLC is a relationship bank with...

  • Client Relationship Manager

    2 weeks ago

    Stoke-on-Trent, United Kingdom Dee Set Full time

    Purpose of the role: Represent Dee Set as the UK's leading provider of end-to-end retail solutions.Lead and maintain business relationships with new and existing key customers.Ensure profitable growth of existing business and develop new business opportunities.Ensure that our customer's needs and expectations are always met.

  • Client Relationship Manager

    3 weeks ago

    Stoke-on-Trent, United Kingdom Dee Set Full time

    Purpose of the role: Represent Dee Set as the UK's leading provider of end-to-end retail solutions. Lead and maintain business relationships with new and existing key customers. Ensure profitable growth of existing business and develop new business opportunities. Ensure that our customer's needs and expectations are always met. Support Head of Customer...

  • Client Relationship Manager

    2 weeks ago

    Stoke-on-Trent, United Kingdom Dee Set Full time

    Purpose of the role: Represent Dee Set as the UK's leading provider of end-to-end retail solutions. Lead and maintain business relationships with new and existing key customers. Ensure profitable growth of existing business and develop new business opportunities. Ensure that our customer's needs and expectations are always met. Support Head of Customer...

  • Client Relationship Manager

    2 weeks ago

    Stoke-on-Trent, United Kingdom Dee Set Full time

    Purpose of the role: If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.Represent Dee Set as the UK's leading provider of end-to-end retail solutions.Lead and maintain business relationships with new and existing key customers.Ensure profitable growth of existing business and...

  • Client Relationship Manager

    2 weeks ago

    Stoke-on-Trent, United Kingdom Dee Set Full time

    Purpose of the role: Represent Dee Set as the UK's leading provider of end-to-end retail solutions.Lead and maintain business relationships with new and existing key customers.Ensure profitable growth of existing business and develop new business opportunities.Ensure that our customer's needs and expectations are always met.Support Head of Customer Success...

  • Client Relationship Manager

    3 weeks ago

    Stoke-on-Trent, United Kingdom Dee Set Full time

    Purpose of the role: Represent Dee Set as the UK's leading provider of end-to-end retail solutions. Lead and maintain business relationships with new and existing key customers. Ensure profitable growth of existing business and develop new business opportunities. Ensure that our customer's needs and expectations are always met. Support Head of Customer...

  • Relationship Manager

    3 weeks ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom HANDELSBANKEN PLC Full time

    Job DescriptionWe are seeking a highly skilled and experienced Relationship Manager to join our team at Handelsbanken PLC. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our clients, providing them with exceptional service and tailored solutions to meet their financial needs.About the...

  • Sales and Relationship Manager

    2 months ago

    Stoke-on-Trent, Stoke-on-Trent, United Kingdom beBee Professionals Full time £30,000 - £45,000

    We are seeking a skilled Sales and Relationship Manager to manage and nurture client relationships, ensuring customer satisfaction and identifying new opportunities to expand our business.Key Responsibilities:Develop and maintain strong relationships with existing clients, acting as their primary point of contact.Develop strategies to meet client needs and...

  • Assistant Relationship Manager

    4 weeks ago

    Stoke-on-Trent, United Kingdom Fintellect Recruitment Full time

    Job Description Job Title: Assistant Relationship Manager About Us: My client prides itself on providing exceptional service and tailored financial solutions to a diverse range of clients. As a trusted leader in the banking and finance industry, they are committed to fostering a culture of growth, collaboration, and customer-centricity. We are looking...

  • Assistant Relationship Manager

    4 weeks ago

    Stoke-on-Trent, United Kingdom Fintellect Recruitment Full time

    Job Title: Assistant Relationship ManagerAbout Us:My client prides itself on providing exceptional service and tailored financial solutions to a diverse range of clients. As a trusted leader in the banking and finance industry, they are committed to fostering a culture of growth, collaboration, and customer-centricity. We are looking for an organized and...

  • Assistant Relationship Manager

    4 weeks ago

    Stoke-On-Trent, United Kingdom Fintellect Recruitment Full time

    Job Title: Assistant Relationship ManagerAbout Us:My client prides itself on providing exceptional service and tailored financial solutions to a diverse range of clients. As a trusted leader in the banking and finance industry, they are committed to fostering a culture of growth, collaboration, and customer-centricity. We are looking for an organized and...

  • Assistant Relationship Manager

    4 weeks ago

    Stoke-On-Trent, United Kingdom Fintellect Recruitment Full time

    Job Title: Assistant Relationship ManagerAbout Us:My client prides itself on providing exceptional service and tailored financial solutions to a diverse range of clients. As a trusted leader in the banking and finance industry, they are committed to fostering a culture of growth, collaboration, and customer-centricity. We are looking for an organized and...