Care Co-Ordinator

2 weeks ago


Birmingham, United Kingdom Nexus Care Services Full time

The role is more than just rota management, a successful Coordinator will demonstrate diligence, mindfulness, and attention to detail, show effective communication and be good at problem solving.
You will manage our carer's rotas and client's requirements, call times, durations, and preferred days of care.
You will oversee the day to day managing of the rota's and work closely with our care manager who will support and guide you in your role.
Identifying any risks, problems or queries to your line manager will form part of the role too.
Our ideal candidate will have experience of working in fast paced environment.
Requirements Previous experience as an Administrator, Coordinator, or relevant role.
Excellent computer, written and communication skills coupled with customer service and phone etiquette.
Attention to detail, with an ability to spot errors.
Experience working in fast paced environment.
Strong analytical and organisational attributes, working to deadlines.
Ability to work with varying seniority levels, including staff, managers, and directors.
Benefits Salary - £24000 per annum (dependant on experience).
Hours – 0900-1700 (Monday-Friday).
Location – Sutton Coldfield.
Holiday – 28 days a year (including Bank Holidays) & Pension Enrolment.
Overtime opportunities available with additional on-call cover.
Development and progression opportunities with NVQ Level 3-5.
Company Laptop provided and working with a small close-knit family and friends team.


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