Territory After Sales Manager

2 days ago

Birmingham, United Kingdom Candidate Source Full time

A mainland importer and distributor of tractors for the UK and Ireland is looking for a Territory After Sales Manager to join the team.
They work with independent dealers to supply farmers, contractors and others in agriculture/related markets with some of the most attractive, innovative, powerful and economical tractors available.
This is a fully remote role, offering a salary of up to £40,000 per annum, plus a range of benefits including a company car, laptop, mobile phone and pension scheme.
What youll be doing as Territory After Sales Manager?
The overall aim of the role is to be the point of contact for dealers, providing technical product support.
Duties include: Proactively working with both dealers and sales staff to enhance customer loyalty by providing service support on farm and at the dealership Preparing and delivering technical and warranty training to individuals and groups on the whole range of products Recording and managing technical issues for further analysis Promoting the use of our technology products to dealers and provide training as required Undertaking machinery installations with dealers if required Building customer relationships for long term benefit and raising the profile of the company brand Attending exhibitions and shows on the stand and representing the company with a professional image at all times Administering and processing GB warranty and policy claims Were looking for a Territory After Sales Manager with: Good standard of education and relevant qualifications Apprenticeship in agricultural engineering or time served experience Demonstrable experience of performing service repairs in a similar sector Good diagnostic ability Ability to train and coach dealer service staff in how to repair and maintain products following approved technical procedures Technical knowledge of agricultural machines Experience with precision farming practices to include Autosteer, ISOBUS and telemetry Skills and knowledge of mechanical, electrical and hydraulic systems to repair agricultural equipment Excellent communication skills IT computer skills, including Excel and PowerPoint Customer service skills and ability to relate to customers over the phone and in person If you want to be part of something exciting and already have after sales engineering experience then they can offer you a career with a family-owned, global manufacturer which is growing in the UK with their tractor brands.
To apply for this role as Territory After Sales Manager, please click apply online and upload an updated copy of your CV.
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