Direct Sales Manager

4 weeks ago


Smethwick, United Kingdom DPDgroup UK Full time
Contract Type: Permanent 37.Days of Work: Monday to Friday
● DPD UK is a member of Geopost who are a market leader in parcel delivery and e-commerce solutions, providing a broad range of delivery and innovative services for customers worldwide. DPD UK has a turnover of nearly £2 billion and our aim is to be the most sustainable delivery company in the UK. At DPD UK we also aim to deliver the best service, use the best technology and recruit and retain the best people in the industry.

DPD is a Valuable 500 company and a Disability Confident Employer.

Our National Telesales and Direct Sales Manager is looking for an accomplished manager who is able to lead, coach, motivate and inspire their team to achieve business targets and goals and deliver amazing service everyday.

First line of escalation for the direct sales team
● Implement and co-ordinate new starter inductions and probation sign-off
● Assist with the recruitment of direct sales executives
● Identify training requirements and arrange the necessary coaching and support
● Champion all new products and services and ensure the team have sufficient training
● Review and sign-off new account requests
● Review and manage performance for each individual and take the necessary action
● Responsible for the one-one monthly reviews of the Direct Sales team
● Monitor and police Salesforce to ensure accuracy and compliance including contribution reports
● Report on lead campaign feedback i.e. lost down traders Direct Sales Manager
● Responsible for holding disciplinary hearings and dealing with any HR issues including absence management
● Resolve any payroll issues and submit payroll before cut-off
● Ability to analyse data, identify errors and rectify any issues
● As well as a competitive salary plus performance related commission we recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. Holiday trading
● Free life assurance of 4 x salary on joining the pension scheme
● Free On Site Parking
● Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
● For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers promises, then this is the job for you

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