Account Director

4 weeks ago

london, United Kingdom Membership Bespoke Full time

Account Director

Financial Services Membership Body

Hybrid Working 2.5 Days City of London Offices, 2.5 Days Home

Basic Salary £65,300 with excellent benefits including Private Healthcare, Dental and Optical Insurance, Group Pension Scheme, Group Income Protection, Group Life Assurance, 25 days holidays, Professional Development and Perkbox

Permanent Role, Full Time


Our client a leading, reputable, and well-regarded Financial Services Membership Body is currently recruiting an Account Director


If you are a senior membership professional with experience of recruitment, retention, renewals, engagement, key account management, relationship management, development, journeys, member value propositions, member benefits working in a trade association, professional body, not for profit, membership body, charity, subscription, government, politics, political, Whitehall, Westminster, financial services or similar we would love to hear from you.


The Role of Account Director


Manage a portfolio of key accounts to secure renewals and to grow the value secured from the accounts.

Deliver against renewal and upsell targets for the portfolio.

Work with the Commercial Director to develop and implement a set of bespoke plans to ensure we maximise engagement from and deliver value to those accounts identified within the portfolio.

Be able to define the business benefit members derive from engagement and how we support their objectives.

Support the continued growth of our sponsorship pipeline for our high-profile events.

Work with the Commercial Director and colleagues to support new member acquisition and additional revenue generation opportunities.

Build relationships at various levels within our accounts with a particular focus on ‘internal’ account managers and senior executives.

Ensure all data and insight is effectively gathered and recorded in the CRM.

Act as a champion for the portfolio of accounts internally and with key stakeholders ensuring that member interests are well represented.

Establish the profile of the organisation as a ‘best in class’ account and relationship management business.


Person Specification


Proven expertise in an account management role ideally in financial services and/or trade body organisations.

Commercial focus – proven experience of growing accounts and identifying new business opportunities.

CRM experience.

Good relationship building and interpersonal skills. This role is working within the highest levels of Financial Services.

A robust and up-to-date understanding of the wider financial services industry including the key

issues affecting member’s businesses across market issues, regulation and politics

Strong communication and written skills.

Experience of working in a matrix environment, with developed processes to manage own activity.

Degree desirable/relevant experience.


To apply to this role please send your CV


Due to the volume of applications, we are only able to contact successful applicants. Therefore, if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.


Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

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