Current jobs related to Customer Success Manager - Birmingham - The Growth Consultants

  • Customer Success Manager

    1 week ago

    Birmingham, United Kingdom Interquest Group Full time

    We are currently recruiting for a Customer Success Manager based in Birmingham who will focus on enhancing the experience of customers which result in customer satisfaction and retention.Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Ensuring the customer is informed and supported Raising and owning...

  • Customer Success Manager

    4 weeks ago

    Birmingham, United Kingdom InterQuest Group Full time

    We are currently recruiting for a Customer Success Manager based in Birmingham who will focus on enhancing the experience of customers which result in customer satisfaction and retention.Location: BirminghamLength: Permanent, full-timeEnvironment: 50% hybrid workingResponsibilities:Ensuring the customer is informed and supportedRaising and owning customer...

  • Customer Success Manager

    2 weeks ago

    Birmingham, United Kingdom InterQuest Group Full time

    We are currently recruiting for a Customer Success Manager based in Birmingham who will focus on enhancing the experience of customers which result in customer satisfaction and retention.Location: BirminghamLength: Permanent, full-timeEnvironment: 50% hybrid workingResponsibilities:Ensuring the customer is informed and supportedRaising and owning customer...

  • Customer Success Manager

    3 weeks ago

    Birmingham, United Kingdom InterQuest Group Full time

    Job Description We are currently recruiting for a Customer Success Manager based in Birmingham who will focus on enhancing the experience of customers which result in customer satisfaction and retention. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Ensuring the customer is informed and supported...

  • Customer Success Manager

    4 weeks ago

    Birmingham, United Kingdom InterQuest Group Full time

    We are currently recruiting for a Customer Success Manager based in Birmingham who will focus on enhancing the experience of customers which result in customer satisfaction and retention.Location: BirminghamLength: Permanent, full-timeEnvironment: 50% hybrid workingResponsibilities:Ensuring the customer is informed and supportedRaising and owning customer...

  • Customer Success Manager

    2 days ago

    Birmingham, United Kingdom InterQuest Group Full time

    We are currently recruiting for a Customer Success Manager based in Birmingham who will focus on enhancing the experience of customers which result in customer satisfaction and retention. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Ensuring the customer is informed and supported Raising and...

  • Customer Success Manager

    2 days ago

    Birmingham, United Kingdom InterQuest Group Full time

    We are currently recruiting for a Customer Success Manager based in Birmingham who will focus on enhancing the experience of customers which result in customer satisfaction and retention. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Ensuring the customer is informed and supported Raising and owning...

  • Customer Success Manager

    2 days ago

    Birmingham, United Kingdom InterQuest Group Full time

    We are currently recruiting for a Customer Success Manager based in Birmingham who will focus on enhancing the experience of customers which result in customer satisfaction and retention. Location: Birmingham Length: Permanent, full-time Environment: 50% hybrid working Responsibilities: Ensuring the customer is informed and supported Raising and...

  • Customer Success Manager

    4 weeks ago

    Birmingham, United Kingdom InterQuest Group Full time

    We are currently recruiting for a Customer Success Manager based in Birmingham who will focus on enhancing the experience of customers which result in customer satisfaction and retention.Location: BirminghamLength: Permanent, full-timeEnvironment: 50% hybrid workingResponsibilities:Ensuring the customer is informed and supportedRaising and owning customer...

  • Customer Success Manager

    1 month ago

    Birmingham, United Kingdom SnooprID Ltd Full time

    About The Company:My client is a leading SaaS provider dedicated to delivering innovative cyber solutions that empowers both upper Mid-Market & Enterprise customers to achieve their goals. They pride themselves on a strategic and customer-centric approach, striving to foster long-lasting partnerships with their Tier one International base of customers. As...

  • Customer Success Manager

    1 month ago

    Birmingham, United Kingdom The Growth Consultants Full time

    The Company Our client is the go-to business for insights within the public sector procurement process. Their Insights platform supports businesses across the UK to make better decisions when bidding for contracts within the public sector. Alongside their Insights platform our client offers a range of services to businesses to support them with the...

  • Customer Success Manager

    2 months ago

    Birmingham, United Kingdom The Growth Consultants Full time

    The Company Our client is the go-to business for insights within the public sector procurement process. Their Insights platform supports businesses across the UK to make better decisions when bidding for contracts within the public sector. Alongside their Insights platform our client offers a range of services to businesses to support them with the...

  • Customer Success Manager

    2 months ago

    Birmingham, United Kingdom The Growth Consultants Full time

    The Company Our client is the go-to business for insights within the public sector procurement process. Their Insights platform supports businesses across the UK to make better decisions when bidding for contracts within the public sector. Alongside their Insights platform our client offers a range of services to businesses to support them with the...

  • Customer Success Manager

    2 months ago

    Birmingham, United Kingdom The Growth Consultants Full time

    The Company Our client is the go-to business for insights within the public sector procurement process. Their Insights platform supports businesses across the UK to make better decisions when bidding for contracts within the public sector. Alongside their Insights platform our client offers a range of services to businesses to support them with the...

  • Customer Success Manager

    2 weeks ago

    Birmingham, United Kingdom Eml Full time

    Role Title: Customer Success Manager Reports to: Director of Customer Operations Location: Birmingham Job Type: 12 Month FTC About EML EML Payments is a global leader in the fintech space.Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion.Our...

  • Customer Success Manager

    2 weeks ago

    Birmingham, United Kingdom EML Full time

    Job Description Role Title: Customer Success Manager Reports to: Director of Customer Operations Location: Birmingham Job Type: 12 Month FTC About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever...

  • Customer Success Manager

    6 days ago

    Birmingham, United Kingdom EML Full time

    Role Title: Customer Success ManagerReports to: Director of Customer OperationsLocation: BirminghamJob Type: 12 Month FTCAbout EMLEML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our...

  • Customer Success Manager

    2 weeks ago

    Birmingham, United Kingdom EML Full time

    Role Title: Customer Success ManagerReports to: Director of Customer OperationsLocation: BirminghamJob Type: 12 Month FTCAbout EMLEML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our...

  • Customer Success Manager

    2 weeks ago

    Birmingham, United Kingdom EML Full time

    Role Title: Customer Success ManagerReports to: Director of Customer OperationsLocation: BirminghamJob Type: 12 Month FTCAbout EMLEML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our...

  • Customer Success Manager

    4 weeks ago

    Birmingham, Birmingham, United Kingdom The Growth Consultants Full time £35,000

    The Growth ConsultantsWe're seeking a seasoned Customer Success Manager to join our team at The Growth Consultants. As a key member of our delivery team, you'll be responsible for ensuring our clients in the public sector get the most out of our Insights platform.About the RoleYou'll work closely with a designated set of clients, providing tailored support...

Customer Success Manager

1 month ago

Birmingham, United Kingdom The Growth Consultants Full time
Job Description

The Company


Our client is the go-to business for insights within the public sector procurement process. Their Insights platform supports businesses across the UK to make better decisions when bidding for contracts within the public sector. Alongside their Insights platform our client offers a range of services to businesses to support them with the procurement process.


About the Customers Success Manager role


As Customer Success Manager you will have the following responsibilities.


  • You will be working with a specific set of clients, ensuring they are getting the most out of the insights platform.
  • Develop strong working relationships with customers.
  • Running onboarding sessions for new customers, proactively working with current customers running recap sessions.
  • Renewing and upgrading existing customers.
  • Providing feedback from clients to the product team, identifying where the platform can be evolved.
  • Work closely with other departments to ensure high levels of customer satisfaction are achieved.
  • Consistently achieve targets set by the department.
  • Manage all activities through the CRM system.


What are they looking for?


  • An individual who has experience within a customer success role, this could be a CSE or CSM role.
  • An individual who enjoys working closely with customers to deliver high levels of customer satisfaction.
  • Experience presenting and demonstrating a software platform.
  • Excellent communicator, someone who is comfortable meeting customers online and face to face.
  • Team player, someone who will actively look to build strong relationships with other departments. Supporting the business to achieve its goals.


What’s on offer?


  • A £35,000 basic salary.
  • Bonus structure.
  • Comprehensive benefits package.
  • Hybrid working policy.