Strategic Account Manager

2 weeks ago

London, United Kingdom Kriya Full time
Job Description

Kriya is a fintech platform that keeps business flowing brilliantly by providing frictionless access to payments, credit, and working capital through seamless integrations and instant credit decisions.


Founded in 2011, Kriya has helped businesses collect over £27 billion in B2B payments, and advanced over £3.5 billion worth of credit through working capital and business loans. Kriya has a wide-reaching network of strategic distribution partners including Barclays Bank UK PLC and is backed by a prestigious array of equity investors including Northzone, Barclays Bank UK PLC, and Mouro Capital (owned by Santander Bank).


The Role :

We are seeking a motivated and strategic Account Manager to join our Commercial team. This is a critical role where you will be responsible for managing relationships with our key enterprise merchant accounts. You will work collaboratively to ensure our partners' success, driving performance, growth, and satisfaction while helping Kriya achieve its commercial objectives.


Key Responsibilities:


  • Quarterly Meetings with Key Accounts : Plan and lead quarterly business reviews with our enterprise merchant partners, presenting performance metrics, identifying opportunities for growth, and discussing strategic plans to deepen collaboration.
  • Performance Monitoring : Analyse and track the performance of merchant accounts, identifying trends, risks, and opportunities. Ensure that targets and key performance indicators (KPIs) are met, taking proactive measures to address any issues.
  • Account Renewal Management : Oversee the renewal process for key accounts, negotiating terms and ensuring continued satisfaction. Work closely with internal teams to manage contract renewals effectively and align with Kriya’s strategic goals.
  • Relationship Nurturing and Growth : Cultivate strong, long-term relationships with key merchant stakeholders, understanding their business needs and providing tailored solutions. Identify and act on opportunities to expand Kriya’s footprint within merchant organisations.
  • Strategic Account Planning : Develop and execute strategic account plans to drive revenue and ensure a high level of partner engagement. Collaborate with cross-functional teams, including product, operations, and marketing, to deliver a world-class experience.



Requirements


  • Proven experience in account management, client success, or a similar role, preferably within financial services, fintech, or B2B payments.
  • Strong interpersonal and communication skills, with a knack for building and maintaining relationships with senior stakeholders.
  • Excellent analytical skills, with the ability to interpret data and use insights to drive performance improvements.
  • Results-driven mindset with experience managing and meeting KPIs.
  • Ability to manage multiple accounts simultaneously, prioritizing work and meeting tight deadlines.
  • Comfortable working in a dynamic, fast-paced environment and taking the initiative to solve problems.
  • Proficiency in using CRM tools (e.g., Hubspot) and familiarity with data analysis platform


Benefits


Not only will you have the opportunity to make a huge impact at one of the UK's leading FinTech companies, you will also have access to:


  • 60 days work from abroad allowance
  • A great office in the heart of Shoreditch (complete with roof terrace, ping pong, and beer fridge), to help collaboration and in-person innovation time
  • Private health coverage and discounted gym memberships
  • Amazon Kindle and book purchase allowance
  • Enhanced maternity/paternity leave
  • 25 days of annual leave per year, plus your Birthday off
  • Lunches provided on in-office days and monthly breakfast treats


Our Commitment to You :


We will do our best to reply to all applications, however, if you have yet to have a response within 4 weeks, please assume your application has not been successful.

Kriya is constantly working to maintain and improve our inclusive, friendly workplace. We ensure that both applicants and our people receive unbiased treatment without discrimination on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, race or any other protected characteristic.


How will we use your information?


We will use your data to process your application, to allow us to assess your suitability for a role, market job opportunities and recruitment information, and improve our sites. We may share your data with third parties to achieve these purposes. We will not share your data for marketing purposes. We will keep your data safe in accordance with data protection legislation.|



If you are unhappy with the use of your data, you can change your mind at any time by emailing

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom TATA ELXSI Full time

    Job Title: Strategic Account ManagerAre you a seasoned professional looking to take your career to the next level? We're seeking an experienced Strategic Account Manager to join our team at Tata Elxsi in London. As a key member of our sales team, you will be responsible for managing and growing a portfolio of strategic accounts through establishing trust and...

  • Strategic Account Manager

    3 months ago

    London, United Kingdom RedHolt Full time

    Role: Strategic Account ManagerCompany: Global leader, servicing technology needs of the Trust, Corporate Services, Private Client and Fund Administration sectors.Our client is a global leader, providing technology solutions to the Trust, Corporate Services, Private Client and Fund Administration sectors.Seeking a Strategic Account Manager, responsible for...

  • Strategic Account Manager

    3 months ago

    London, United Kingdom RedHolt Full time

    Role: Strategic Account ManagerCompany: Global leader, servicing technology needs of the Trust, Corporate Services, Private Client and Fund Administration sectors.Our client is a global leader, providing technology solutions to the Trust, Corporate Services, Private Client and Fund Administration sectors.Seeking a Strategic Account Manager, responsible for...

  • Strategic Account Manager

    1 month ago

    London, United Kingdom RedHolt Full time

    Job Description Role: Strategic Account Manager Company: Global leader, servicing technology needs of the Trust, Corporate Services, Private Client and Fund Administration sectors. Our client is a global leader, providing technology solutions to the Trust, Corporate Services, Private Client and Fund Administration sectors. Seeking a Strategic Account...

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom undisclosed Full time

    Job Title: Strategic Account ManagerAt undisclosed, we are seeking a Strategic Account Manager to join our team. This role will be responsible for managing strategic customer relationships and driving revenue growth through the development and execution of commercial business models.Main Responsibilities:Partner with AWS Service teams to develop commercial...

  • Strategic Account Manager

    3 weeks ago

    London, Greater London, United Kingdom Dabster Full time

    About the RoleWe are seeking a highly skilled Strategic Account Manager to join our team at Dabster. As a Client Partner, you will be responsible for driving complex digital transformation efforts for clients by establishing trusted relationships and directing the organic growth strategy across a strategic account portfolio.Key ResponsibilitiesDevelop and...

  • Strategic Account Manager

    1 month ago

    London, United Kingdom FE fundinfo Full time

    Are you ready to drive strategic growth and build lasting relationships in a dynamic and innovative environment?Join us as a Strategic Account Manager. This role offers you the opportunity to work on exciting projects, develop industry-leading thought leadership, and grow within a supportive and forward-thinking team.Your key responsibilities as a Strategic...

  • Strategic Account Manager

    4 weeks ago

    London, United Kingdom Kriya Full time

    Kriya is a fintech platform that keeps business flowing brilliantly by providing frictionless access to payments, credit, and working capital through seamless integrations and instant credit decisions.Founded in 2011, Kriya has helped businesses collect over £27 billion in B2B payments, and advanced over £ billion worth of credit through working capital...

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Salesforce, Inc. Full time

    About the RoleThe Enterprise Sales Executive will be responsible for managing a portfolio of large enterprise accounts and driving revenue growth through strategic sales efforts.Key Responsibilities:Develop and execute account plans to retain and grow ACV with existing accounts.Share Salesforce value proposition with existing and/or new customers.Drive...

  • Strategic Account Manager

    3 weeks ago

    London, Greater London, United Kingdom The Industry Club Full time

    Company OverviewThe Industry Club is a leading integrated communications agency known for its creative and effective work with top brands. As an Account Director, you will be part of a talented team driving business growth and delivering exceptional results.SalaryWe offer a competitive salary of £70,000 - £90,000 per annum, depending on experience.Job...

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom HAdvisors Cicero Full time

    At H/Advisors Cicero, we are seeking a highly skilled Strategic Account Manager to join our rapidly growing corporate communications team.The successful candidate will be responsible for managing client accounts on a day-to-day basis, developing and delivering day-to-day client activity, and maintaining excellent relations with clients.We are looking for an...

  • Strategic Account Manager

    1 month ago

    London, Greater London, United Kingdom Salesforce, Inc. Full time

    About the RoleSalesforce is looking for a highly skilled Strategic Account Manager to join our team. As a key member of our sales team, you will be responsible for developing and executing strategies to drive growth and revenue within assigned accounts.

  • Strategic Account Manager

    2 months ago

    London, United Kingdom Telestream, LLC Full time

    For more than 25 years, Telestream has been at the forefront of innovation in the digital video industry, consistently delivering cutting-edge solutions across all aspects of media processing and workflow orchestration. From dynamic live capture to seamless streaming, from awe-inspiring production to meticulous quality assurance, Telestream remains the...

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom NSC Global Full time

    Nurturing Strategic RelationshipsAs Senior Account Director, you will be responsible for building and maintaining strong relationships with our most strategic clients. This includes identifying opportunities for growth and collaboration with cross-functional teams to deliver exceptional results.A critical aspect of this role is to develop and implement...

  • Strategic Account Manager

    4 months ago

    London, United Kingdom Yapily Full time

    What we’re looking for: We are seeking a dynamic and proactive Strategic Account Manager to join our team. This role is pivotal in managing and nurturing commercial relationships with our strategic accounts while actively participating in the daily operations and onboarding processes. The ideal candidate will have a passion for delivering exceptional...

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Cvent Full time

    Job DescriptionWe have an exciting opportunity for a Business Development Executive to work closely with our Strategic Accounts Team and Customer Success Team. The role involves identifying business development opportunities, working with both teams to secure adoption of contracted tools, and uncovering new sales opportunities.The successful candidate will...

  • Strategic Account Manager

    4 weeks ago

    London, United Kingdom Kriya Full time

    Kriya is a fintech platform that keeps business flowing brilliantly by providing frictionless access to payments, credit, and working capital through seamless integrations and instant credit decisions.Founded in 2011, Kriya has helped businesses collect over £27 billion in B2B payments, and advanced over £3.5 billion worth of credit through working capital...

  • Strategic Account Manager

    2 weeks ago

    London, United Kingdom Kriya Full time

    Kriya is a fintech platform that keeps business flowing brilliantly by providing frictionless access to payments, credit, and working capital through seamless integrations and instant credit decisions.Founded in 2011, Kriya has helped businesses collect over £27 billion in B2B payments, and advanced over £3.5 billion worth of credit through working capital...

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom Netlify Full time

    Salary: $120,000 per yearWe are seeking an experienced Strategic Account Manager to join our Customer Success organization. As a key member of our team, you will be responsible for managing the business relationship (overall health, retention, and technical success) for some of the world's most recognizable brands.In this role, you will work closely with key...

  • Strategic Account Manager

    2 weeks ago

    London, Greater London, United Kingdom The Industry Club Full time

    About the RoleAs an Account Director at The Industry Club, you will play a critical role in driving business growth through effective account management and strategic planning. You will lead a team of account managers, develop relationships with key clients, and identify opportunities for business expansion.The successful candidate will have a strong...