Customer Service Coordinator
2 days ago
At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.We are currently looking for an experienced Customer Service Coordinator to join our friendly team at Tarmac Stancombe, Flax Bourton near Bristol. This is a great opportunity to join a successful Customer Service team working 8 hrs per day Mon - Fri plus occasional Saturday morning on a rota basis. This role is easily accessible from Weston-super-Mare, Bristol, Chepstow, Newport, Cardiff, South Gloucester and the surrounding areas.Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds, therefore prior technical experience isn’t always necessary for success.Main ResponsibilitiesReporting to the Customer Service Supervisor the role of Customer Service Coordinator will work cross-functionally within our Customer Service Team and be the initial point of contact for our customers.Your role as a Customer Service Coordinator will include:Responsibility for customer enquiries via telephone, online and email orders from initial contact through to deliveryProviding customers with an excellent customer service experience providing high level of customer care and attention at all timesCompleting data entry and order processing tasksCollaborating within the team and other stakeholders to clarify facts, exchange information, support colleagues and resolve queriesInputting accurate customer data into the CRM systemBuilding relationships with the key stakeholders in the account baseWorking closely with the Fleet and Capacity planners to ascertain transport and material availabilityEnsuring customers are kept informed at all times allowing us to plan our transport fleet to meet relevant commercial demandsThe Ideal CandidateThe ideal candidate for the role of Customer Service Coordinator will have experience gained within a similar role, engaging with stakeholders. Suitable candidates for the role of Customer Service Coordinator will have:Confidence in the use of IT systems including MS Word and ExcelExperience of Salesforce CRM advantageous but not essential as training will be providedFirst class customer service and communication skillsAbility to deal with stakeholders at all levels both internally and externallyConfident telephone mannerSuperb attention to detailPositive ‘can-do’ attitudeAn approachable and engaging mannerAbility to demonstrate tenacity and resilience when working under pressureFlexibility to work in a successful team environmentA desire to grow and be successfulWhy UsIn addition to the role of Customer Service Coordinator we offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:Bonus schemeEnhanced holiday entitlementContributory pension schemeAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.Access to our Employee Assistance helpline for free and confidential adviceAccess to join our Employee Communities (employee networks) we currently have nine communities inc.(REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & Carers, Ability, Wellbeing, Female Voice and MenopauseTraining and development opportunitiesInterested? Why not click here to find out more? Go on… are you ready to build your future?Tarmac, a CRH company, is an equal-opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when this happens we sometimes bring the published closing date forward, so please apply promptly to avoid #tarmac #tarmaccareers #customer #customerservices #customerservicecoordinator #customercoordinator #clientservices #customerinteraction #dataentry #orderprocessing #Weston-super-Mare #Bristol #Chepstow #Newport #Cardiff #SouthGloucesterTarmac Trading Limited
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Customer Service Coordinator
1 month ago
Flax Bourton, United Kingdom CV-Library Full timeAt Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently looking for an experienced Customer Service Coordinator to join our friendly...
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Customer Service Coordinator
1 month ago
Flax Bourton, United Kingdom Tarmac Full timeAt Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently looking for an experienced Customer Service Coordinator to join our friendly team at...
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Customer Service Coordinator
5 months ago
Flax Bourton, United Kingdom Tarmac Full time**Job Introduction**: At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently looking for an experienced **Customer Service Coordinator **to join our...
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Customer Service Coordinator
2 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeWe are seeking an experienced Part Time Customer Service Coordinator to join our friendly team at Tarmac Stancombe, Flax Bourton near Bristol. This is a great opportunity to work in a successful Customer Service team working 25 hrs per week. The role is easily accessible from Weston-super-Mare, Bristol, Chepstow, Newport, Cardiff, South Gloucester and the...
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Customer Service Coordinator
3 days ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeJob Title: Customer Service CoordinatorWe are seeking an experienced Customer Service Coordinator to join our team at Tarmac. As a key member of our Customer Service Team, you will be the initial point of contact for our customers, providing an excellent customer service experience and ensuring their queries are resolved efficiently.Responsibilities:Respond...
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Customer Service Coordinator
2 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAbout the RoleWe are seeking an experienced Customer Service Coordinator to join our team at Tarmac. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide customer service and support via telephone, email, and online ordersProcess customer...
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Customer Service Coordinator
3 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAt Tarmac, we're committed to delivering exceptional customer experiences. As a Customer Service Coordinator, you'll play a vital role in ensuring our customers receive the highest level of service.**Key Responsibilities:*** Provide exceptional customer service via phone, email, and online channels* Respond to customer inquiries and resolve issues in a...
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Customer Service Coordinator
2 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAbout the RoleWe are seeking an experienced Part Time Customer Service Coordinator to join our friendly team at Tarmac Stancombe, Flax Bourton near Bristol. This is a great opportunity to work in a successful Customer Service team working 25 hrs per week. This role is easily accessible from Weston-super-Mare, Bristol, Chepstow, Newport, Cardiff, South...
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Customer Service Liaison
1 month ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAbout the RoleWe are seeking an experienced Part Time Customer Service Coordinator to join our friendly team at Tarmac Stancombe, Flax Bourton near Bristol. This is a great opportunity to work in a successful Customer Service team, working 25 hours per week.This role is easily accessible from Weston-super-Mare, Bristol, Chepstow, Newport, Cardiff, South...
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Customer Service Liaison
1 month ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAbout the RoleWe are seeking an experienced Part Time Customer Service Coordinator to join our friendly team at Tarmac Stancombe, Flax Bourton near Bristol. This is a great opportunity to work in a successful Customer Service team, working 25 hours per week.This role is easily accessible from Weston-super-Mare, Bristol, Chepstow, Newport, Cardiff, South...
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Customer Service Liaison
4 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAbout the RoleWe are seeking an experienced Part Time Customer Service Coordinator to join our friendly team at Tarmac Stancombe, Flax Bourton near Bristol. This is a great opportunity to work in a successful Customer Service team, working 25 hours per week.This role is easily accessible from Weston-super-Mare, Bristol, Chepstow, Newport, Cardiff, South...
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Customer Service Liaison
4 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAbout the RoleWe are seeking an experienced Part Time Customer Service Coordinator to join our friendly team at Tarmac Stancombe, Flax Bourton near Bristol. This is a great opportunity to work in a successful Customer Service team, working 25 hours per week.This role is easily accessible from Weston-super-Mare, Bristol, Chepstow, Newport, Cardiff, South...
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Customer Experience Coordinator
3 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeMain Responsibilities:As a Customer Experience Coordinator at Tarmac, you will be the initial point of contact for our customers, working cross-functionally within our Customer Service Team. Your role will include: Providing customers with an excellent customer service experience, providing high level of customer care and attention at all times Completing...
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Customer Service Coordinator
3 weeks ago
Flax Bourton, Somerset, United Kingdom Tarmac Full timeAt Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. We are currently looking for an experienced Customer Service Coordinator to join our friendly team at Tarmac...
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Customer Service Liaison
3 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAt Tarmac, we're looking for a skilled Customer Service Coordinator to join our team. As a key member of our Customer Service Team, you'll be the initial point of contact for our customers, providing an excellent customer service experience and high level of customer care at all times. Your responsibilities will include handling customer enquiries via...
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Customer Service Liaison
3 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAt Tarmac, we're committed to delivering exceptional customer experiences. As a Customer Service Coordinator, you'll play a vital role in ensuring our customers receive the highest level of service.Key Responsibilities:* Provide exceptional customer service via telephone, email, and online orders* Collaborate with the Customer Service Team to resolve...
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Customer Service Representative
1 month ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAbout the RoleWe are seeking an experienced Customer Service Coordinator to join our dynamic team at Tarmac. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage customer inquiries and complaints via telephone, email, and online channelsProvide...
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Customer Service Representative
1 month ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAbout the RoleWe are seeking an experienced Customer Service Coordinator to join our dynamic team at Tarmac. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesManage customer inquiries and complaints via telephone, email, and online channelsProvide...
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Customer Service Representative
4 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAbout the RoleWe are seeking an experienced Customer Service Coordinator to join our dynamic team at Tarmac. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries via telephone, email, and online orders, providing timely and...
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Customer Service Representative
4 weeks ago
Flax Bourton, North Somerset, United Kingdom Tarmac Full timeAbout the RoleWe are seeking an experienced Customer Service Coordinator to join our dynamic team at Tarmac. As a key member of our Customer Service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesRespond to customer inquiries via telephone, email, and online orders, providing timely and...
