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Service Coordinator

1 month ago

Airdrie, United Kingdom Calibre Scientific Full time
Job Description

Job Outline: The Service Coordinator is based in Airdrie office with responsibility for creating/booking jobs, logging job information to engineer calendars, and coordinating with Customers.


Main Duties and Responsibilities:

  1. Liaising with Customers sending monthly Due list
  2. Quotation, Processing and booking Jobs using SAP Systems
  3. Booking work with customer
  4. Booking work in calendar and updating Calendar
  5. Processing and printing Protocols (work books) for Engineers
  6. To undertake general filing duties
  7. To undertake incoming telephone duties.
  8. To process parcel distribution and incoming parcels. (when admin staff are off)
  9. Covering admin holidays when needed
  10. To ensure that confidentiality is protected by ensuring all files, records and correspondence are treated in confidential manner and access to all information ID controlled
  11. To Comply with Health & Safety at work procedures


This job description is intended to indicate the broad range of responsibilities and requirements of the post. It is nether exhaustive nor exclusive, but while some variation may be expected in particular duties, the outline is considered to provide a reasonable general description of the post.


Job type: Permanent Full Time –

Days of work: Mon to Friday 8:30am to 5:00pm

Location: On-site, Airdrie, Scotland.