Business Manager

3 weeks ago

bristol, United Kingdom ea Change Full time

Company Overview


We’re a leading supplier of business transformation, digital, data and technology expertise across multiple sectors including Financial Services and Government.


At the heart of our culture are our people. We believe in the power of collaboration and know we are stronger together. This friendly, team-driven approach extends to our clients and local communities.


We are passionate about building strong partnerships that create real value, both through the services we deliver and the social initiatives we support.


We seek a driven, results-oriented Business Manager to lead our Futures service line - a Hire Train Deploy model offering tailored training programmes for graduates while enabling them to work on Digital, Data, and Technology projects with our market-leading clients.


Our values


Be stronger together - we know we can’t do this on our own but together we can achieve anything we want to.

Be different - wouldn't it be weird if we were all the same? Be different, we appreciate it.

Deliver great stuff - we commit to being great at the things that we do and delivering excellent services.

Be kind - It’s not an occasional action, it’s our way of life.

Have fun - we spend a lot of time here so let's enjoy it.

Make a difference - we give back to the communities where we work and live whenever we can.


Key Responsibilities:


Service Line Management

  • Take full ownership of our Futures service line, ensuring it achieves KPIs, revenue, and profit targets.
  • Oversee the graduate training programme's design, delivery, and continuous improvement.
  • Ensure all service delivery aligns with the company’s values, promoting a culture of collaboration, transparency, and client-focused excellence.


Business Development & Sales

  • Drive business development efforts by working with the Team to identify and pursue new opportunities.
  • Build and maintain relationships with senior leaders in client organisations, understanding their needs and presenting the bespoke service offerings as a valuable talent solution.
  • Lead sales presentations, client pitches and contract negotiations.
  • Expand existing relationships to secure long-term partnerships and increase revenue growth for the service line.


Leadership

  • Lead and manage a high-performing team, ensuring alignment with the company’s values and meeting service line goals.
  • Support the career development of the team, offering guidance, mentoring, and opportunities for growth.


Client Relationship & Contract Management

  • Build strong, long-lasting relationships with clients.
  • Lead contract negotiations, ensuring that agreements are transparent, fair, and uphold the company’s values.
  • Serve as a point of escalation for any client issues, resolving concerns in a way that prioritises ethical and professional service delivery.


Risk & Performance Reporting

  • Regularly report on the performance of the Futures service line to the Leadership team, including revenue, profit, and progress towards KPIs.
  • Identify and manage risks that could impact the success of the service line, implementing solutions that minimise disruption.
  • Ensure compliance with industry regulations and best practices, while adhering to the organisation’s ethical and compliance standards.


Continuous Improvement

  • Identify opportunities to improve the Futures programme, refining the onboarding, training, and placement processes to better serve both graduates and clients.
  • Promote a culture of innovation and continuous improvement.


Qualifications and Skills


  • A consulting, business management, sales or project delivery background, ideally in financial services or government sectors.
  • Proven experience in business development with a strong focus on building client relationships and driving growth.
  • Demonstrated ability to grow a business area, achieve revenue and profit targets, and meet KPIs.
  • Strong client relationship management skills with a track record of securing new business and managing contracts.
  • Experience managing high-performing teams, with an emphasis on career development and values-based leadership.
  • Excellent communication, presentation, and negotiation skills, with the ability to influence senior stakeholders.
  • Strong organisational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Any experience in Hire Train Deploy services and/or Graduate Development Programmes will be well received but is not essential.


Key Attributes


  • A passion for developing talent and making a positive impact on both clients and graduates.
  • Alignment with the company’s core values, including integrity, collaboration, and a commitment to excellence.
  • A strong sales-focused mindset, with the ability to identify business opportunities and expand the service line.
  • A strategic thinker with commercial acumen, focused on delivering results.
  • High level of integrity and professionalism, with the ability to work collaboratively.


Why Join Us?


We believe in doing business with integrity, transparency, and a focus on long-term impact. This is an exciting opportunity to lead our Futures service line, helping shape the careers of the next generation. If you have a passion for business development, the ambition to run your own operation and the skills to drive growth, we’d love to hear from you


What are the benefits


  • A competitive base salary and uncapped bonus scheme
  • Flexible working
  • 26-30 days holiday (increase with tenure)
  • Annual bonus
  • Healthcare and Life Assurance
  • Health Cash Plan
  • Pension
  • Long term service awards
  • Gym Membership
  • Cycle to work scheme
  • Employee Discount Scheme

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