Boutique Manager

3 weeks ago

london, United Kingdom MODE SEARCH Ltd. Full time

Mode Search are supporting a fine jewellery and timepiece maison in their search for a Deputy Manager to oversee their boutique located within one of London's most prestigious department stores.


This brand specialises in inspiring and distinctive designs, with a strong focus on bespoke services.


The successful candidate will report to the Area manager Manager and will be responsible for managing a team of 2 Senior Sales and 4 Sales Assistants to aid in team development, sales, operational effectiveness, and training.


This role requires a manager with strong people management skills, as well as extensive luxury clientelling experience and knowledge in fine jewellery.


It is the perfect opportunity for the next step within the luxury retail sector.


The Role

  • Responsible for the store turnover and for achieving sales objectives
  • Ensures the development and strengthens the relationship with existing clients by encouraging appropriate actions and sales” follow-up”
  • Ensuring the execution and delivery in time of all boutique reports
  • Propose and develop business plans and new ideas to maximize relevant commercial opportunities available on the market
  • Implementing all brand and boutique policies, procedures, and guidelines
  • Leading the implementation and monitoring of the action plans
  • Assisting the Boutique Manager in optimizing boutique performance and profitability, notably through the breakdown of all boutique targets into monthly, daily, and individual targets
  • Assisting the Boutique Manager to monitor boutique KPIs and individual objectives of the Sales Associate
  • Ensuring the day-to-day management, training, coaching, and motivation of the boutique team
  • Under the supervision of the Boutique Manager, evaluating individual performance and supporting personal development and talent development
  • Acting as an Ambassador of the Maison and supports the Boutique Manager to build direct contact with VIPs


Requirements

  • A minimum of 2-5 years prior management experience and a background in luxury activities (retail or service)
  • Fluent in English, additional languages are preferred
  • Computer knowledge in Microsoft; knowledge of SAP is a plus.
  • Successfully able to handle multiple demands and competing priorities in a multinational business


Please note that due to a high number of applications we are currently receiving we are unfortunately not able to provide individual feedback to every candidate at this stage of the process.


If your application is successful, you will be contacted by us in due course.


You can also email your resume directly to us on if you would like to apply

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