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Assistant Boutique Manager

1 month ago

London, Greater London, United Kingdom Jo Malone London Full time
Jo Malone London - Assistant Boutique Manager - Key Responsibilities

At Jo Malone London, we're seeking an exceptional Assistant Boutique Manager to play a pivotal role in driving the success of our team. As a key member of our boutique team, you'll be responsible for supporting the Boutique Manager in leading, coaching, and developing our Sales Advisors to achieve sales, customer service, and operational targets.

Key Responsibilities:

  • Support the Boutique Manager in leading the team to achieve sales and customer service targets
  • Coach and develop Sales Advisors to reach their full potential
  • Elevate in-store events to drive sales and customer engagement
  • Ensure the smooth running of the store, including inventory management and cash reconciliation

Requirements:

  • Proven retail experience at Supervisor or above level, preferably within beauty
  • Ability to provide inspirational, authentic, and personalized customer service
  • Experience of creating and executing in-store events
  • Experience of coaching/mentoring others to achieve their full potential
  • Drive to achieve sales and customer service targets
  • Retail operations experience, including inventory management and cash reconciliation
  • Flexible availability across days/hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the country

About Jo Malone London:

Jo Malone London is a British fragrance house known for elegantly simple scents with unexpected ingredients and a unique twist. We're a people-first company, respecting and caring for our employees, communities, and consumers. With a global presence and a commitment to diversity and inclusion, we're the perfect place for ambitious and high-performing individuals to grow and develop their careers.

What We Offer:

  • Competitive industry salary
  • Commission scheme eligibility
  • Annual Leave & Family Leave
  • Product discount/Staff Product Concession monthly credit spend allowance
  • Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
  • Benefits platform with exclusive discounts and offers
  • Work Life Connections – Employee Assistance Programme
  • Extensive Training & development offering

Equal Opportunities Employer:

Jo Malone London is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.