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Complaints Handler

1 month ago


Manchester, United Kingdom AJ FOX COMPLIANCE Full time

Job DescriptionAre you an experienced complaints handler who has worked at a regulated firm? We are hiring a Complaints Advisor to join a Top 50 UK Law Firm This is a hybrid role which will be based in their Manchester office.In this role you will be exposed to a broad range of compliance matters including Data Protection, SRA and FCA regulations. The successful candidate will have excellent communication and organisation skills.Some of the duties include:Liaising with fee earners to investigate complaintsAdvise on complaints handling to ensure compliance with policies, procedures and regulatory obligationsReview and update policies and proceduresProvide support to colleagues dealing with Professional Indemnity InsuranceReport on third-party complaints and carry out cause analysisPlease apply with a copy of your CV to be considered for this opportunity Thank you.Ref: 969