House Manager

4 weeks ago

london, United Kingdom Ad Astra Consultants Full time

We are looking for a experienced House Manager that can manage several properties for our client.


Main Purpose of Job


  • Efficient management of the estates providing full secretarial and administrative support to the Principal.
  • Manage the house staff and supervise the cleanliness and upkeep of all properties in the Estate
  • Coordinate and provide support to the family for all events (small and large scale) as and when required
  • Maintain a Professional environment in the estate


Main Responsibilities / Job Summary


Primary and Secondary Properties in London

  • Ensuring that the property operations run smoothly, the family has all what is needed, guests are received and taken care of.
  • Daily checks of state of the property - booking painting, cleaning, organising repairs and order replacements of appliances, tools, etc as and when required and on time
  • Daily housekeeping rounds and cleaning projects.
  • Staff management - making sure the house staff knows what their duties are, that they fulfil them at their best capacity, training and ordering cleaning supplies and tools, assisting with visas, GP appointments, hospital visits, ordering uniforms, organising transportation, any managing ad hoc requests for the staff’s optimum performance
  • Collaborating and communicating with the staff (Security, Drivers and Chefs) any information which is needed for the house operations including annual leave management in consultation with the EA
  • Dealing with and managing external contractors such as florist, painters, handymen, drivers, catering, etc.
  • Assisting the EA with business and personal aspects of the family.
  • Organising and executing large events (including acting as a Host) – getting quotes, sourcing décor, catering items, etc.
  • Planning and execution of important events such as dinners, house parties and annual festivals
  • Sorting correspondence and distributing accordingly
  • Managing the pets insurance, vet appointments and food for the pets
  • Procurements of Food and Beverages and organizing shipping worldwide as needed
  • Driving house members to work if needed


PA Support

  • Management of House Owners’ diary and acting as gatekeeper.
  • Organising shipping of goods worldwide as required
  • Procurement of household goods (for all the properties) & gifts in conjunction with Family’s instructions
  • Booking personal appointments (medical, lifestyle, work related) for all family members and accompany where requested.
  • Other responsibilities as assigned from time to time


Book Keeping:

  • Handling of payments and expense reconciliation in approval with the EA
  • Credit cards and Bank Statement reconciliation.
  • Invoice and Petty Cash handling as required.


Skills & Knowledge Requirements


Knowledge (Technical/ Functional)

  • Basic IT proficiency including MS Excel, Word processing and diary management
  • Foreign Language skills (Desirable not essential)
  • A full GB Driving Licence


Key Skills

  • Discretion and Trustworthiness; the incumbent will often be a party of confidential information
  • Flexibility and adaptability
  • Good verbal and written communication skills
  • Organisational skills and the ability to multitask
  • The ability to be proactive and take initiatives
  • Tact and diplomacy
  • Ability to manage properties and staff


Qualifications

  • A Level and above, including in English and Maths
  • Degree in business administration (desirable)


Experience

  • 5-10 years with UHNI’s family

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