Telesales Specialist

6 days ago


London, United Kingdom Universal Lubricants Official Full time
Job Description

Inbound Telesales Specialist (with sales experience) - Immediate Start


We’re currently seeking candidates from the UK, specifically London and the surrounding areas . Please note that applications from outside this region will not be considered. Thank you for your understanding


Company Description

We are a well-established lubricants company based in Leyton, London, specialising in engine oils and lubricants for the automotive industry. We are looking for a dedicated Inbound Telesales and Operations Analyst, ideally with telesales experience in the automotive sector , seeking a long-term role.


This role is perfect for a motivated, sales-focused individual who excels in building customer relationships and driving business growth by seeking new business opportunities and promoting services to prospects.


You will represent a diverse range of suppliers, catering to a variety of customers including workshops, garages, specialist commercial workshops, agricultural operations, and both motorcycle and automotive sectors.


Key Responsibilities:

  • Handle inbound and outbound sales calls, including cold calls to promote products and services
  • Identify and execute new business opportunities, maintaining regular contact with existing customers.
  • Provide product information and pricing
  • Accurately update the customer database for mailing and billing.
  • Process sales, accept payments, and manage customer inquiries on product specs and pricing.
  • Collaborate with marketing to promote products, services, and special offers.
  • Assist the operations manager with sales and operational tasks.
  • Chase outstanding payments and respond to ad-hoc email queries.
  • Maintain CRM records, manage supplier relationships, and ensure high customer service levels.


Key Requirements:

  • 12+ months telesales experience in the automotive industry (essential)
  • Self-motivated with a consultative sales approach
  • Excellent communication skills (verbal and written)
  • Target-driven with a focus on customer satisfaction
  • Strong organisational and multi-tasking abilities
  • Bachelor’s degree and proficiency in Microsoft Office; Sage experience is a plus


What We Offer:

  • Competitive salary (dependent on experience) + commission
  • A dynamic, collaborative working environment
  • Pension and other benefits
  • Stunning London office location
  • Full-time, permanent position with comfortable working hours (Monday-Friday)


Join our growing family business and take the next step in your career



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