Telesales Specialist
6 days ago
Inbound Telesales Specialist (with sales experience) - Immediate Start
We’re currently seeking candidates from the UK, specifically London and the surrounding areas . Please note that applications from outside this region will not be considered. Thank you for your understanding
Company Description
We are a well-established lubricants company based in Leyton, London, specialising in engine oils and lubricants for the automotive industry. We are looking for a dedicated Inbound Telesales and Operations Analyst, ideally with telesales experience in the automotive sector , seeking a long-term role.
This role is perfect for a motivated, sales-focused individual who excels in building customer relationships and driving business growth by seeking new business opportunities and promoting services to prospects.
You will represent a diverse range of suppliers, catering to a variety of customers including workshops, garages, specialist commercial workshops, agricultural operations, and both motorcycle and automotive sectors.
Key Responsibilities:
- Handle inbound and outbound sales calls, including cold calls to promote products and services
- Identify and execute new business opportunities, maintaining regular contact with existing customers.
- Provide product information and pricing
- Accurately update the customer database for mailing and billing.
- Process sales, accept payments, and manage customer inquiries on product specs and pricing.
- Collaborate with marketing to promote products, services, and special offers.
- Assist the operations manager with sales and operational tasks.
- Chase outstanding payments and respond to ad-hoc email queries.
- Maintain CRM records, manage supplier relationships, and ensure high customer service levels.
Key Requirements:
- 12+ months telesales experience in the automotive industry (essential)
- Self-motivated with a consultative sales approach
- Excellent communication skills (verbal and written)
- Target-driven with a focus on customer satisfaction
- Strong organisational and multi-tasking abilities
- Bachelor’s degree and proficiency in Microsoft Office; Sage experience is a plus
What We Offer:
- Competitive salary (dependent on experience) + commission
- A dynamic, collaborative working environment
- Pension and other benefits
- Stunning London office location
- Full-time, permanent position with comfortable working hours (Monday-Friday)
Join our growing family business and take the next step in your career
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