Housing Support Assistant

4 hours ago

Lewisham Central, United Kingdom CV-Library Full time

Role:              Housing Support Assistant

Based:           Lewisham

Rate:              £16 - £18 umb

Start Date:     ASAP

Duration:       Temp ongoing

Hours:           28 hours per week on site across 2 houses

                      Monday – Thursday 9am – 5pm

                      (1 weekend day per month either Saturday or Sunday 10am – 4pm with 3 days

                       in week)                                  

Our client, a specialist charity is looking for a Housing Support Assistant to join their team to provide effective and efficient Customer, Housing, IT, and Finance support to the ReConnect+ Project team 

Synopsis of duties:

Provide high level of customer care and support to all project service users 
Support the team in carrying out their Health and Safety and property checks as required
Support the team in answering telephones and taking messages
Collect, record, and distribute incoming and outgoing mail
Maintain stationery, stock and office supplies and coordinate maintenance of office equipment
Coordinate the reporting of service users and office/communal areas maintenance Repairs with L&Q, other Landlords, or Head office 
Assist service users in providing access for works 
Support the team in co-ordinating statistical returns for commissioners, funders and owning landlords 
Liaise with the HR department at Head office re absence, annual leave, training etc
Support service users by escorting them to appointments and groups or to carry out key tasks like shopping in the community for health, welfare and developing their independence. 
Support service users to attend regular forums and contribute to the day to day running and development of the project. 
Support service users in group activities including celebrations of cultural or diversity days.
Assist service users to review their accounts and refer any arrears issues to Support workers to resolve 
Assisting service users in making any calls with Housing benefit/ UC to resolve benefit queries 
Assisting team to prepare information for Head Office including voids information
Assist team with any financial returns 
Liaise with the finance team at Head Office regarding petty cash, invoicing and keeping an electronic audit trail of spent monies etc.Essential Requirements

Experience of working with women involved in the Criminal Justice System would be advantageous
Experience of delivering a PIE/ Trauma informed support service
Enhanced Adult and Child DBS on the update service or dated within the last 12 monthsSupporting Futures Consulting acts as both an employer and an agency

  • Housing Management Officer

    5 months ago

    Central London, United Kingdom Hestia Housing & Support Full time

    **About the Service / Department** The Housing Services Department is a team of staff that assist with the in accomidation services housing management functions. Each role has a small patch from 50-140 units within a geographicul area. The size of the the patch to manage allows us more time to offer further services for the assest and service user finance...

  • Support Worker

    5 months ago

    Lewisham, United Kingdom Hestia Housing & Support Full time

    **About the Service / Department** The Lewisham older adults day service at the Calabash centre provides support to olderpeople aged 65 and over living in the borough of Lewisham to socialise and stay active.The centre is available for people living with dementia, a physical disability, an acquired brain injury and/or a mental health condition. To support...

  • Support Worker

    5 months ago

    Lewisham, United Kingdom Hestia Housing & Support Full time

    **About the Service / Department** The Lewisham older adults day service at the Calabash centre provides support to olderpeople aged 65 and over living in the borough of Lewisham to socialise and stay active.The centre is available for people living with dementia, a physical disability, an acquired brain injury and/or a mental health condition. To support...

  • Modern Slavery Safehouse Support Advocate

    5 months ago

    Central London, United Kingdom Hestia Housing & Support Full time

    **About the role ** Hestia is the largest provider of support to potential victims of trafficking in the UK. It is a dynamic service celebrating innovation and high engagement from service users. Safe House Advocates provide a high-quality emotional and practical frontline support to residents who may have experienced trafficking and modern slavery,...

  • Housing Professional

    3 weeks ago

    Lewisham Central, United Kingdom CV-Library Full time

    Tenancy Management & Resettlement Officer Lewisham Contract £21.92 per hour Our client is looking for an experienced Tenancy Management & Resettlement Officer. Officer will need to complete the following duties Occupancy and property inspections Answer emails Undertake phone duties Complete housing management tasks Discharge housing duty / NTQ Answer...

  • Housing Improvement Assistance Programme

    5 months ago

    Lewisham, United Kingdom Neway International Ltd Full time

    Neway are looking for a Housing Improvement Assistance Programme Co-Ordinator to join our client based with Lewisham Council. This role is starting 18th Dec, working Mon to Fri 35 hours a week initially for a 3 month contract that will be extended after review. Pay Rate is £16.84 p/h PAYE **Requirements**: - Basic DBS required - Strong Business Support...

  • Relief Worker

    1 month ago

    Central London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a highly motivated and compassionate Relief Worker to join our Modern Slavery Response Service team at Hestia Housing Support. As a key member of our team, you will play a vital role in providing emotional and practical support to individuals who have experienced trafficking and modern slavery.Key ResponsibilitiesProvide...

  • Relief Worker

    1 month ago

    Central London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a highly motivated and compassionate Relief Worker to join our Modern Slavery Response Service team at Hestia Housing Support. As a key member of our team, you will play a vital role in providing emotional and practical support to individuals who have experienced trafficking and modern slavery.Key ResponsibilitiesProvide...

  • Relief Worker

    1 month ago

    Central London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a highly motivated and compassionate Relief Worker to join our Modern Slavery Response Service team at Hestia Housing Support. As a key member of our team, you will play a vital role in providing emotional and practical support to individuals who have experienced trafficking and modern slavery.Key ResponsibilitiesProvide...

  • Relief Worker

    1 month ago

    Central London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a highly motivated and compassionate Relief Worker to join our Modern Slavery Response Service team at Hestia Housing Support. As a key member of our team, you will play a vital role in providing emotional and practical support to individuals who have experienced trafficking and modern slavery.Key ResponsibilitiesProvide...

  • Housing Adviser

    4 months ago

    Lewisham, United Kingdom Community Advice Works Full time

    Job description **About Us** Community Advice Works are at the forefront of the cost of living and housing criss in a deprived area of central London. We provide advice on welfare benefits, housing and generalist issues at drop-ins and via appointments. We have been running in New Cross Gate for over 60 years and are a hugely trusted and respected...

  • Crisis Support Specialist

    1 month ago

    Central London, United Kingdom Hestia Housing Support Full time

    About HestiaWe are a leading provider of domestic abuse support and modern slavery assistance. Our mission is to foster an equitable, diverse, and inclusive organisation that makes a positive impact in the lives of those we serve.Our ServicesDomestic Abuse Support: We offer a range of services to support individuals and families affected by domestic abuse,...

  • Crisis Support Specialist

    1 month ago

    Central London, United Kingdom Hestia Housing Support Full time

    About HestiaWe are a leading provider of domestic abuse support and modern slavery assistance. Our mission is to foster an equitable, diverse, and inclusive organisation that makes a positive impact in the lives of those we serve.Our ServicesDomestic Abuse Support: We offer a range of services to support individuals and families affected by domestic abuse,...

  • Safehouse Advocate

    3 days ago

    Central London, United Kingdom Hestia Housing Support Full time

    We empower individuals to rebuild their lives and achieve independence.Hestia Housing Support is dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to provide a range of services, including Domestic Abuse support, Mental Health & Complex Needs care, and Criminal Justice.This role will involve conducting Key Work Sessions...

  • Housing Improvement Assistance Co-ordinator

    5 months ago

    Lewisham, United Kingdom 4Social Work and Public Sector Staffing Full time

    **Housing Improvement Assistance Programme Co-Ordinator - Lewisham** **Salary: £** **16.84 Per Hour** **Full Time (35 hours per week)** **Role Purpose**: To co-ordinate the delivery of all Private Sector Housing Services which includes: - Assisting in the effective delivery of relevant statutory obligations - Responding to enquiries from homeowners,...

  • Housing Professional

    1 month ago

    Lewisham, United Kingdom CV-Library Full time

    Rough Sleeper Navigator Lewisham Contract £21.92 per hour Our client is looking for an experienced Rough Sleeper Navigator To provide a comprehensive high quality homeless prevention, support and advice service to all rough sleepers in Lewisham including those in Lewisham’s own Supported Accommodation Project(s) To provide an assessment service...

  • Safehouse Advocate

    1 month ago

    Central London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a dedicated and compassionate Safehouse Advocate to join our team at Hestia Housing Support. As a key member of our Modern Slavery support service, you will play a vital role in empowering survivors to rebuild their lives and achieve independence.Key ResponsibilitiesHold a caseload of residents who are recognised as potential...

  • Safehouse Advocate

    4 weeks ago

    Central London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a dedicated and compassionate Safehouse Advocate to join our team at Hestia Housing Support. As a key member of our Modern Slavery support service, you will play a vital role in empowering survivors to rebuild their lives and achieve independence.Key ResponsibilitiesHold a caseload of residents who are recognised as potential...

  • Safehouse Advocate

    1 month ago

    Central London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a dedicated and compassionate Safehouse Advocate to join our team at Hestia Housing Support. As a Safehouse Advocate, you will play a crucial role in supporting survivors of modern slavery and providing them with the necessary care and guidance to rebuild their lives.Key ResponsibilitiesHold a caseload of residents who are...

  • Safehouse Advocate

    1 month ago

    Central London, United Kingdom Hestia Housing Support Full time

    About the RoleWe are seeking a dedicated and compassionate Safehouse Advocate to join our team at Hestia Housing Support. As a Safehouse Advocate, you will play a crucial role in supporting survivors of modern slavery and providing them with the necessary care and guidance to rebuild their lives.Key ResponsibilitiesHold a caseload of residents who are...