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Housing Improvement Assistance Co-ordinator

6 months ago


Lewisham, United Kingdom 4Social Work and Public Sector Staffing Full time

**Housing Improvement Assistance Programme Co-Ordinator - Lewisham**

**Salary: £** **16.84 Per Hour**

**Full Time (35 hours per week)**

**Role Purpose**:
To co-ordinate the delivery of all Private Sector Housing Services which includes:

- Assisting in the effective delivery of relevant statutory obligations
- Responding to enquiries from homeowners, private landlords, tenants, and vulnerable client groups regarding grants and home improvements.
- Providing customer advice and assistance on matters relating to grants, home improvements.
- Providing effective administrative services which support the smooth and efficient running of the service.
- Maintain databases to enable monitoring of casework across the unit.

**Responsibilities**:

- Undertake all duties associated with the coordination and administrative support to the Private Sector unit in accordance with the relevant policies and procedures, council standing orders and financial regulations.
- Provide high quality, confidential and trustworthy customer focused services to homeowners, landlords, tenants and lettings agencies.
- Respond to enquiries in line with internal policies and procedures.
- Ensure value for money by accurate record keeping, verification of information provided by applicants to check for breaches and potential fraud.
- Handle cash, cheques, credit/debit card payments and monitor payments to contractors.
- At all times, maintain accurate and up-to-date easily accessible data on all assessments and decisions relating to casework across the unit. Ensure data complies with Data Protection and document retention requirements.
- Work flexibly as part of a team to ensure individual and team targets are met.

**We offer**:

- 24 hour one on one specialist consultant based within your geographical area
- 4Recruitment Services Employee Benefits Programme
- Our own dedicated payroll support ensuring you get the full benefits of your payment

**Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.**

**Job Description