2nd Line Support Engineer
3 days ago
2nd Line Support Analyst
High Wycombe (Hybrid working available)
We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst.
Key Responsibilities:
* Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient resolution of issues.
* Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner.
* Team Development: Take an active role in personal and team development to enhance the overall work experience.
* Performance Standards: Meet Key Performance Indicators (KPIs) to maintain a high standard of service across Sharp IT.
Skills and Qualifications:
* Attitude: Friendly, personable, and professional demeanour.
* Technical Knowledge: Strong understanding of Microsoft Cloud technologies (365 and Azure).
* Technical Skills: Good understanding of Virtualisation, Networking, Firewalls, Cyber Security, Antivirus Software, and backup issues.
Why Join Us?
* Career Development: Opportunity to develop your career in IT within a supportive and dynamic team.
* Hybrid Working: Flexible working arrangements to suit your lifestyle.
* Professional Growth: Continuous learning and development opportunities.
* Positive Environment: Work in a friendly and collaborative environment
-
2nd Line Support Engineer
13 hours ago
High Wycombe, United Kingdom In Technology Group Limited Full time2nd Line IT Engineer - **£35K** - High Wycombe **Role**: 2nd Line IT Engineer **Location**: High Wycombe **Salary**: £25,000 - £35,000 + Unrivalled Training Are you looking for a new job role in a very accessible area of High Wycombe with great opportunities and room to develop? This award-winning MSP have been providing expert IT solutions in the market...
-
2nd Line Engineer
7 days ago
High Wycombe, United Kingdom Context Recruitment Limited Full time**2nd Line Engineer - IT Managed Services - High Wycombe** Exciting opportunity for a 2nd Line Engineer to join a Microsoft Gold Managed Service Provider based in High Wycombe. They provide a vast range of technical services to a wide range of businesses across the UK. Working within a team of well-established engineers, you will be responsible for...
-
1st/2nd Line Support Engineer
1 month ago
High Wycombe, United Kingdom IT Talent Solutions Ltd Full time1st/2nd Line Support Engineer required by my leading Managed Service Provider (MSP) Do you thrive in fast-paced settings, delivering exceptional technical support to a wide range of clients? If so, we want to hear from you! About the Role We’re recruiting for a 1st/2nd Line Support Engineer to join an innovative and growing IT service provider. This role...
-
2nd Line Support Engineer
2 days ago
High Wycombe, United Kingdom Sharp Full time2nd Line Support AnalystHigh Wycombe (Hybrid working available)We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst.Key Responsibilities: * Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient...
-
2nd Line Support Analyst
3 days ago
High Wycombe, United Kingdom Proactive Appointments Full time**2nd Line Support Analyst** Home working + site visits in the Buckinghamshire / North London area Our client, a technical services orgabnisation based in the South East have an opportunity for a 2nd Line Support Analyst to join on a permanent basis working from home and supporting a handful of clients in the Buckinghamshire and North London area. Itis a...
-
IT Support Engineer
4 days ago
High Wycombe, United Kingdom 100% IT Recruitment Ltd Full time**IT Support / IT Administrator** High Wycombe £25,000 to £35,000 + Excellent Benefits This is a fantastic opportunity for you, an experienced IT Support Engineer / 2nd Line Support Engineer / Desktop Support Engineer, who is happy to take on additional IT Administration duties, to join a world leading company based in High Wycombe. This position is...
-
IT Support Engineer Team Lead
2 days ago
High Wycombe, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Support Engineer (Team Lead)** High Wycombe **£30,000 - £35,000 + Internal Training + Company Benefits** Are you an IT Support Engineer looking to take a step up in your career working in a Team Leader position for a well-established company in the medical industry? Do you want a role where you will have the opportunity to progress your career and...
-
Azure - 3rd Line Support Engineer
3 weeks ago
High Wycombe, United Kingdom MS Talent Ltd Full timeReady for a new challenge in Azure 3rd Line Support? We’ve got an exciting hybrid role for a 3rd Line Support Engineer specialising in Azure based in High Wycombe. Join a leading business in this space and take your career to the next level! What you’ll do: You'll manage Azure environments, handling the provision, monitoring and configuration of...
-
Azure - 3rd Line Support Engineer
2 months ago
High Wycombe, United Kingdom CV-Library Full timeReady for a new challenge in Azure 3rd Line Support? We’ve got an exciting hybrid role for a 3rd Line Support Engineer specialising in Azure based in High Wycombe. Join a leading business in this space and take your career to the next level! 🌟 What you’ll do: You'll manage Azure environments, handling the provision,...
-
IT Support Manager
5 days ago
High Wycombe, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Support Manager** High Wycombe **£30,000 - £35,000 + Internal Training + Company Benefits** Are you an IT Support Engineer looking to take a step up in your career working in a Team Leader position for a well-established company in the medical industry? Do you want a role where you will have the opportunity to progress your career and...
-
IT Support Team Leader
4 days ago
High Wycombe, United Kingdom Bucks and Berks Recruitment Full timeOur client, a successful organization based in High Wycombe, is looking for an IT Support Team Leader to oversee the team's day to day operations ensuring an excellent level of service is provided. Managing a small team of 3, you will as a team provide 1st and 2nd line desktop support to all users both onsite and remotely. Our client offers fantastic...
-
IT Support Desk Manager
7 days ago
High Wycombe, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Support Desk Manager** High Wycombe **£30,000 - £40,000 + Internal Training + Company Benefits** Are you an IT Support Engineer with Management experience looking to work in a well-established company in the medical industry? Do you want a role where you will have the opportunity to progress your career and technical skillset in a growing...
-
Senior Production Line Support Lead
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Oxford Instruments Plc Full timeWe are seeking a highly skilled Manufacturing Engineer to join our team as a Senior Production Line Support Lead. As a key member of our production team, you will play a vital role in ensuring the delivery of quality products on schedule. You will work closely with cross-functional teams to identify areas for improvement and implement effective solutions....
-
IT Support Team Leader
2 days ago
High Wycombe, United Kingdom Trio Recruitment Full timeThe IT Support Team Leader is responsible for overseeing the IT Support team's day to day operations ensuring an excellent level of service is provided to the organisation. This includes line management responsibilities for 3 IT Support staff including,but not limited to, day to day team management, performance management and reviews. Leading our friendly...
-
IT Support Team Leader
14 hours ago
High Wycombe, United Kingdom Reed Full time**IT Support Team Lead** **Are you a skilled Senior IT technician/team lead looking to grow with a very well-established business?** **A Nationwide Organisation with over many sites across the UK with over 500 staff member who thrive on moving forward with innovative thinking, are now looking for an IT Support Team Lead.** **Key Duties and...
-
System Infrastructure Engineer
1 month ago
High Wycombe, Buckinghamshire, United Kingdom 100% IT Recruitment Full timeWe are recruiting a highly skilled System Administrator / 2nd Line Support Engineer to join our technical team at 100% IT Recruitment.As the first line of support for IT issues, you will be responsible for solving and escalating where required, as well as maintaining the IT infrastructure and keeping equipment and infrastructure reliably available and...
-
Inclusive Learning Support Manager
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Education Line Recruitment Full timeJoin Education Line Recruitment as a dedicated SENCO and make a positive impact on the lives of our pupils in High Wycombe, Buckinghamshire.As a key member of our team, you will be responsible for leading our dedicated team of teachers and support staff, raising achievement through effective teaching and learning strategies, and contributing to the...
-
IT Systems Analyst
7 days ago
High Wycombe, United Kingdom AWD online Full time**IT Systems Analyst / 1st to 3rd Line Technical Support Engineer** who has advanced Database Management, Backup and Recovery skills with experience supporting and troubleshooting a wide range of first line to third line requests from end-users is required for a highly reputable entertainment technology company based in HighWycombe,...
-
IT Support Team Leader
1 week ago
High Wycombe, United Kingdom First Military Recruitment Full time**EY171 IT Support Team Leader** **Location: High Wycombe** **Salary: £30,000 - £35,000** **37.5 hours per week Monday to Friday 9.00am - 5pm (with half hour for lunch)** **Overview**: First Military Recruitment are currently seeking an IT Support Team Leader on behalf of one of our clients. The IT Support Team Leader is responsible for overseeing the IT...
-
Packing Line Technician
16 hours ago
High Wycombe, Buckinghamshire, United Kingdom Bluegate Consulting Ltd Full timeJob DescriptionWe are currently looking for a Packing Line Technician to join our team at Bluegate Consulting Ltd in High Wycombe, Bucks. As a skilled technician, you will be responsible for setting and maintaining packing machines/lines to ensure optimal performance and meet quality standards.Key ResponsibilitiesSet and maintain packing machines/lines for...