IT Systems Analyst
7 days ago
**IT Systems Analyst / 1st to 3rd Line Technical Support Engineer** who has advanced Database Management, Backup and Recovery skills with experience supporting and troubleshooting a wide range of first line to third line requests from end-users is required for a highly reputable entertainment technology company based in HighWycombe, Buckinghamshire.
**SALARY**:Competitive
**LOCATION**:High Wycombe, Buckinghamshire
**JOB TYPE**:Full-Time, Permanent
**JOB OVERVIEW**
We have a fantastic new job opportunity for an IT Systems Analyst / 1st to 3rd Line Technical Support Engineer who has advanced Database Management, Backup and Recovery skills with experience supporting and troubleshooting a wide range of first line to thirdline requests from end-users.
Working as an IT Systems Analyst / 1st to 3rd Line Technical Support Engineer you will be working for a leading entertainment technology company where you will play an integral role in the day-today running of the IT systems, aiding company efficiency andproductivity.
As an IT Systems Analyst / 1st to 3rd Line Technical Support Engineer you will be responsible for maintaining and improving information systems for the company, whilst ensuring mínimal disruption to the business.
**APPLY TODAY**
If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.
**DUTIES**
Your role as an IT Systems Analyst / 1st to 3rd Line Technical Support Engineer will include:
- Provide and resolve First to Third Line IT support queries for end users
- Management and maintenance of all databases
- Ensure legacy systems are secure with business continuity catered for
- Introduce API to ensure all systems are integrated and can communicate with each other
- Research, recommend and install new technology in line with business requirement
- Analyse and identify system problems, develop and implement appropriate solutions
- Application and website patch management and documentation
- Database backups and recovery
- Risk mitigation planning
- Participate in the change advisory process
- Day to Day smooth running and security of all systems
- Wiki update and maintenance
- Provide on-site maintenance and assistance to sister companies
**CANDIDATE REQUIREMENTS**
- Proven experience in an IT system analyst role
- Advanced knowledge of databases
- Hands on experience with software development and documentation
- Accuracy and attention to detail
- Motivation for quality
- Resolving problems
- Administration and organisation
- Analytical thinking
- Advanced knowledge of information security
**HOW TO APPLY**
JOB REF: AWDO-P8094
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