1st/2nd Line Support Engineer
1 month ago
1st/2nd Line Support Engineer required by my leading Managed Service Provider (MSP)
Do you thrive in fast-paced settings, delivering exceptional technical support to a wide range of clients? If so, we want to hear from you
About the Role
We’re recruiting for a 1st/2nd Line Support Engineer to join an innovative and growing IT service provider. This role is perfect for someone with hands-on experience supporting multiple clients and juggling diverse technical challenges in an MSP setting.
Key Responsibilities
- Provide 1st/2nd line technical support
- Troubleshoot and resolve hardware, software, and network issues effectively and efficiently.
- Assist with the setup and maintenance of desktops, laptops, servers, and peripherals.
- Work collaboratively with other IT professionals to escalate and resolve complex technical issues.
- Maintain and update documentation on systems and processes.
- Deliver excellent customer service, ensuring issues are resolved to client satisfaction.
What We’re Looking For
- Proven experience in an MSP environment handling multi-client support.
- Strong knowledge of Windows, Office 365 administration.
- Experience with network troubleshooting (DNS, DHCP, VPNs, firewalls).
-
2nd Line Support Engineer
2 days ago
High Wycombe, United Kingdom In Technology Group Limited Full time2nd Line IT Engineer - **£35K** - High Wycombe **Role**: 2nd Line IT Engineer **Location**: High Wycombe **Salary**: £25,000 - £35,000 + Unrivalled Training Are you looking for a new job role in a very accessible area of High Wycombe with great opportunities and room to develop? This award-winning MSP have been providing expert IT solutions in the market...
-
2nd Line Engineer
1 week ago
High Wycombe, United Kingdom Context Recruitment Limited Full time**2nd Line Engineer - IT Managed Services - High Wycombe** Exciting opportunity for a 2nd Line Engineer to join a Microsoft Gold Managed Service Provider based in High Wycombe. They provide a vast range of technical services to a wide range of businesses across the UK. Working within a team of well-established engineers, you will be responsible for...
-
2nd Line Support Engineer
4 days ago
High Wycombe, United Kingdom CV-Library Full time2nd Line Support Analyst High Wycombe (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key Responsibilities: * Ticket Management: Own, update, and progress support tickets to ensure smooth and...
-
2nd Line Support Engineer
3 days ago
High Wycombe, United Kingdom Sharp Full time2nd Line Support AnalystHigh Wycombe (Hybrid working available)We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst.Key Responsibilities: * Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient...
-
1st & 2nd Fix Carpenters
1 week ago
High Wycombe, United Kingdom RECRUITMENTiQ Full timeRECRUITMENTiQ is working in partnership with a construction company in Stokenchurch, Buckinghamshire who are seeking to recruit 1st & 2nd Fix Carpenters. Positions available in Stokenchurch & Cobham The successful applicant must have CSCS card & own tools. Long run of work Price work available Competitive rates of pay depending on experience.
-
2nd Line Support Analyst
4 days ago
High Wycombe, United Kingdom Proactive Appointments Full time**2nd Line Support Analyst** Home working + site visits in the Buckinghamshire / North London area Our client, a technical services orgabnisation based in the South East have an opportunity for a 2nd Line Support Analyst to join on a permanent basis working from home and supporting a handful of clients in the Buckinghamshire and North London area. Itis a...
-
IT Systems Analyst
1 week ago
High Wycombe, United Kingdom AWD online Full time**IT Systems Analyst / 1st to 3rd Line Technical Support Engineer** who has advanced Database Management, Backup and Recovery skills with experience supporting and troubleshooting a wide range of first line to third line requests from end-users is required for a highly reputable entertainment technology company based in HighWycombe,...
-
2nd Line Support Analyst
1 day ago
High Wycombe, United Kingdom Sharp UK Full time2nd Line Support AnalystHigh Wycombe (Hybrid working available)We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst.Key Responsibilities:Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient...
-
2nd Line Support Analyst
1 day ago
High Wycombe, United Kingdom Sharp UK Full time2nd Line Support AnalystHigh Wycombe (Hybrid working available)We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst.Key Responsibilities:Ticket Management: Own, update, and progress support tickets to ensure smooth and efficient...
-
Sharp UK | 2nd Line Support Analyst
15 hours ago
high wycombe, United Kingdom Sharp UK Full time2nd Line Support Analyst High Wycombe (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key Responsibilities: Ticket Management: Own, update, and progress support tickets to ensure smooth and...
-
IT Support Engineer Team Lead
3 days ago
High Wycombe, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Support Engineer (Team Lead)** High Wycombe **£30,000 - £35,000 + Internal Training + Company Benefits** Are you an IT Support Engineer looking to take a step up in your career working in a Team Leader position for a well-established company in the medical industry? Do you want a role where you will have the opportunity to progress your career and...
-
IT Support Team Leader
6 days ago
High Wycombe, United Kingdom Bucks and Berks Recruitment Full timeOur client, a successful organization based in High Wycombe, is looking for an IT Support Team Leader to oversee the team's day to day operations ensuring an excellent level of service is provided. Managing a small team of 3, you will as a team provide 1st and 2nd line desktop support to all users both onsite and remotely. Our client offers fantastic...
-
IT Support Manager
6 days ago
High Wycombe, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Support Manager** High Wycombe **£30,000 - £35,000 + Internal Training + Company Benefits** Are you an IT Support Engineer looking to take a step up in your career working in a Team Leader position for a well-established company in the medical industry? Do you want a role where you will have the opportunity to progress your career and...
-
IT Support Engineer
6 days ago
High Wycombe, United Kingdom 100% IT Recruitment Ltd Full time**IT Support / IT Administrator** High Wycombe £25,000 to £35,000 + Excellent Benefits This is a fantastic opportunity for you, an experienced IT Support Engineer / 2nd Line Support Engineer / Desktop Support Engineer, who is happy to take on additional IT Administration duties, to join a world leading company based in High Wycombe. This position is...
-
IT Support Desk Manager
1 week ago
High Wycombe, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Support Desk Manager** High Wycombe **£30,000 - £40,000 + Internal Training + Company Benefits** Are you an IT Support Engineer with Management experience looking to work in a well-established company in the medical industry? Do you want a role where you will have the opportunity to progress your career and technical skillset in a growing...
-
IT Support Team Leader
2 days ago
High Wycombe, United Kingdom Reed Full time**IT Support Team Lead** **Are you a skilled Senior IT technician/team lead looking to grow with a very well-established business?** **A Nationwide Organisation with over many sites across the UK with over 500 staff member who thrive on moving forward with innovative thinking, are now looking for an IT Support Team Lead.** **Key Duties and...
-
IT Support Team Leader
3 days ago
High Wycombe, United Kingdom Trio Recruitment Full timeThe IT Support Team Leader is responsible for overseeing the IT Support team's day to day operations ensuring an excellent level of service is provided to the organisation. This includes line management responsibilities for 3 IT Support staff including,but not limited to, day to day team management, performance management and reviews. Leading our friendly...
-
IT Support Team Leader
1 week ago
High Wycombe, United Kingdom First Military Recruitment Full time**EY171 IT Support Team Leader** **Location: High Wycombe** **Salary: £30,000 - £35,000** **37.5 hours per week Monday to Friday 9.00am - 5pm (with half hour for lunch)** **Overview**: First Military Recruitment are currently seeking an IT Support Team Leader on behalf of one of our clients. The IT Support Team Leader is responsible for overseeing the IT...
-
IT Service Desk Manager Healthcare}
2 days ago
High Wycombe, United Kingdom Ernest Gordon Recruitment Limited Full time**IT Service Desk Manager** {Healthcare} High Wycombe **£35,000 - £40,000 + Internal Training + Company Benefits** Are you an IT Support Engineer looking to take a step up in your career working in a Team Leader position for a well-established company in the medical industry? Do you want a role where you will have the opportunity to progress your career...
-
IT Support Team Leader
1 week ago
High Wycombe, United Kingdom Rise Technical Recruitment Limited Full time**IT Support Team Leader** **High Wycombe** **£35,000 - £40,000 + Pension + Holidays + Life Insurance** An amazing opportunity for an established IT Support Team Leader to develop in an established and growing company, where you will be responsible for overseeing the IT Support team day to day responsibilities and providing an excellent level of service...