Service Charge Complaints and Disputes Manager

**Job Overview**AD WARRIOR is seeking a skilled Service Charge Resolution Specialist to lead on building trust and credibility in their service charge processes.Lead on investigating, managing and resolving complex service charge caseworkMediate and broker resolutions between residents with service charge concerns and colleaguesPresent, explain, and clarify...

Service Charge Resolution SpecialistJob SummaryWe are seeking a highly skilled Service Charge Resolution Specialist to join our team at AD WARRIOR. The successful candidate will be responsible for leading on building trust and credibility in our service charge processes.Key ResponsibilitiesInvestigate, manage, and resolve complex service charge...

Antony James Recruitment Ltd is seeking a highly skilled Interim Service Charge Analyst to join their team in Croydon. This is a temporary position for 3 months, initially.Main ResponsibilitiesAccurately calculate, construct, and issue estimated and actualised service charges, ensuring compliance with legal deadlines, contractual agreements, policies, and...

Job Summary: We are seeking a highly skilled Service Charge Resolution Specialist to lead on investigating, managing, and resolving complex service charge casework for Poplar HARCA.Key Responsibilities:Investigate and resolve service charge complaints and disputes in a fair and timely mannerLead on mediating and brokering resolutions between residents and...

Job Title: Complaints Resolution SpecialistDescription:Our client is a reputable housing and regeneration organisation with a national reputation for innovative urban and social regeneration. They are seeking a Complaints Resolution Specialist to lead on building trust and credibility in their service charge processes.Key Responsibilities:Engagement:Act as...

Job Title: Service Charge Resolution SpecialistAbout the Role:We are seeking a highly skilled Service Charge Resolution Specialist to join our team at Ad Warrior Ltd. As a key member of our housing and regeneration team, you will be responsible for leading on building trust and credibility in our service charge processes.Key Responsibilities:* Lead on...

Hackney £23 Per Hour I am recruiting for a local authority who is looking for someone to To positively contribute to the Leasehold Services Team responsible for the effective recovery of service charges and other invoiced sums including; major works; shared ownership and ground rent; reserve fund; and, any other specified debt from leaseholders,...

Key responsibilities Officers work across two specialist teams which are responsible for calculating and invoicing service charges and for undertaking section 20 leaseholder consultation: - The Service Charge Calculations Team (led by the Service Charge Calculations Manager) calculate and invoice annual service charges (including building insurance and...

A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 months Key responsibilities Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any escalated complaints at the second...

Salary** Circa £32,000** Location** South East London** Contract type** Permanent** Weekly hours** Monday to Friday 9 - 5** **What we’re looking for**: - Do you have the capacity to remain resilient and composed when handling challenging or emotionally charged situations, maintaining professionalism and integrity at all times? - Are you able to...

Overview: Manage and administer service charges for social housing, ensuring accuracy and compliance with legal requirements. Establish and maintain procedures to calculate service charges in line with service charge policy. Report to the Director of Finance. Project manage a single approach to service charges. Responsibilities: Prepare and...

Do you have experience dealing with client complaints in financial services? Do you enjoy engaging with clients? **12-Month contract** **Hybrid working** **Leading London based investment bank** **You will**: - be the first point of contact for all incoming complaints across the Wealth Management Business supporting the business in resolving complaints...

Establish a strong foundation for our expanding residential portfolio by joining our team as a Senior Service Charge Accountant. In this role, you will be responsible for managing service charge budgets and year-end accounts for our growing portfolio of properties.Key Responsibilities:Prepare and manage service charge budgets and year-end accounts for...

**Details**: **Reference number**: - 309137**Salary**: - £23,450 - £32,320- National £23,450 - £29,381 London £25,750 - £32,320- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Executive Officer- Level 1b**Contract type**: - Permanent**Business area**: - OFGEM - Eserve**Type of role**: - Administration /...

Job Title: Study Tech Complaints Lead Location: London / Northampton / Hybrid Salary: £28 000 to £32 000 per annum, dependent on experience Job Type: Full Time, Permanent Working Hours: Monday to Friday preferred; flexible hours can be agreed for the right candidate About Study Tech: Study Tech specialises in supporting individuals...

**Company Description** The UK is facing a housing crisis and not everyone has the means to enjoy the security and stability of owning their own home. Our aim at Legal & General Affordable Homes is to transform the affordable housing sector, and with a growing pipeline we’re committed to investing in housing for all ages, social groups and tenures. We’re...

Job Title:  Service Charge Analyst Contract Type:  Fixed term for up to 6 months Salary:  £38,266.65 per annum  Working Hours:  35 hours per week, full time  Working Pattern: Monday – Friday  Location: Arlington House, Camden, London If you share our values and are excited about making a significant impact at Riverside, please ensure you...

At Peabody, we are seeking a highly skilled Service Charge Specialist to join our team.Your typical day will involve responding to resident enquiries, analysing costs to ensure service charge bills are accurate, and meeting with neighbourhood teams to ensure service charges are reflective of the service we provide.As a Service Charge Specialist, you will be...

Fairstone Group Ltd. is recruiting for a Customer Dispute Responder to join their central compliance team. In this role, you will be responsible for handling customer complaints and disputes in accordance with regulatory requirements.Main ResponsibilitiesInvestigate and resolve customer complaints in a fair and transparent manner.Liaise with the FOS and...

About Study Tech:We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.We are Disability Confident Employer.About the Role:We are seeking a dedicated and experienced Customer Complaints Manager to focus on dealing with and resolving customer complaints and...