Complaints Lead

Salary** Circa £32,000** Location** South East London** Contract type** Permanent** Weekly hours** Monday to Friday 9 - 5** **What we’re looking for**: - Do you have the capacity to remain resilient and composed when handling challenging or emotionally charged situations, maintaining professionalism and integrity at all times? - Are you able to...

About the Business Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised...

About the Business Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK's largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service...

Lead Complaints Investigator **Salary**: National - ranging from £57,600 to £71,900 per annum and London - ranging from £63,300 to £79,100 per annum. Are you interested in leading a small team working in the Complaints Department dealing with high profile and complex complaints? The team/ department We have an exciting opportunity for a talented Lead...

**New Opportunity - Complaints and Risk Lead** Venn Group have a new opportunity for a Complaints and Risk Lead to join a reputable NHS Trust in London, please see below; Job Title: Complaints and Risk Lead Duration: 3 months (potential to extend) Daily rate: Band 7 £213.35 PAYE inc holiday pay or £240.24 umbrella Hours: 37.5 per week WFH: Hybrid /...

Complaints Oversight Lead OpportunityDVF Recruitment is currently partnered with a Global Leading Insurer seeking a Complaints Oversight Lead to join their London-based office on a 6-month fixed-term contract. This role involves heading to the office 1-2 times a week and offers a competitive salary of up to £69,000 (pro rata based on 6 months).Key...

UK Complaints Senior ManagerBank of Ireland seeks a skilled professional to lead its UK complaints team. As a Senior Manager, you will be responsible for managing and resolving customer complaints in a timely and professional manner.Key responsibilities include:Managing a team of complaint handlersDeveloping and implementing effective complaint handling...

UK Complaints Senior Manager RoleAt Bank of Ireland, we are seeking a highly skilled Senior Manager to lead our UK Complaints team. This is a key role that requires strong leadership and management skills, as well as a deep understanding of the UK market and regulatory environment.Key Responsibilities:Lead the UK Complaints team to deliver high-quality...

**Details**: **Reference number**: - 351317**Salary**: - £51,824 - £65,089**Job grade**: - Grade 7**Contract type**: - Permanent**Type of role**: - Strategy**Working pattern**: - Flexible working, Full-time, Job share, Part-time**Number of jobs available**: - 1Contents Location About the job **Benefits**: Things you need to know Location - Role...

Venn Group have a new opportunity for a Complaints and Risk Lead to join a reputable NHS Trust in London, please see below, - Support the sites 2 Heads of Clinical Governance in delivering effective and timely management of complaints - Promote and implement a patient safety culture in all service lines, delivering education and training in all aspects of...

Job Title: Complaints Resolution LeadJob Summary:We are seeking a skilled Complaints Resolution Lead to join our team at Nuffield Health Parkside Hospital and Cancer Centre London. As a key member of our nursing administration team, you will play a vital role in ensuring that our patients receive the highest level of care and service.Key...

A leading Housing Association is currently for a Complaints Dispute Resolution Lead on a temporary basis for about 4 months Key responsibilities Demonstrate a personal commitment and responsibility for the business to provide a highly resolution-based service, aiming to advise and assist the business in resolving any escalated complaints at the second...

Looking to use your Complaints Management experience to move into a broader, generalist Compliance role? Whether you’ve gained your Compliance experience in-house or with the Ombudsman, this is an ideal opportunity to do exactly that in a broad, generalist Compliance role that will provide a fantastic foundation on which to build your Compliance...

**Details**: **Reference number**: - 339079**Salary**: - £56,943- Croydon £61,298- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 7**Contract type**: - Permanent**Business area**: - HMLR - Operations - Service Delivery - Customer**Type of role**: - Business Management and Improvement - Operational...

**Role overview**: **Complaints and Vulnerable Customer Lead** London Currys London Campus at Waterloo (LHO004) Permanent Grade 3 At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive - and it’s all down to our team of 25,000 caring...

Job DescriptionJob Title: Customer Service Complaints Team ManagerJob Summary: We are seeking a highly skilled and experienced Customer Service Complaints Team Manager to join our team at Chip. As a Customer Service Complaints Team Manager, you will be responsible for leading a team of Complaints Specialists and delivering high-quality customer service.Key...

**Complaints Officer** **Westminster - Hybrid** **Key Responsibilities** Working within the housing customer services directorate overseeing complaints and member enquires this role will support the Complaints Team Manager to develop a strong customer relations centre and take a leading role for creating stronger communication delivery with our residents,...

**Location**: Based in our Dalston office with flexibility to WFH **Reporting to**: Compliance Lead **Contract**:Permanent, full-time **Salary**: £27,000 per annum **About Fair Finance** Fair Finance is a social business with ambitious plans to revolutionise financial services to give everyone a fair chance. Our vision is to scale our alternative to...

**London Bridge** **£24,000 - £26,000** Hyde is looking to recruit a Complaints Administrator. Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent...

Noble Legal Limited, a leading law firm in the UK, seeks a highly skilled Pensions Associate to join its team. This is an exciting opportunity for an ambitious professional to contribute to the firm's success and growth.The successful candidate will be responsible for a wide range of advisory and transactional pensions matters, including advising on funding...