Senior Professional Complaints and Information

Job Title: Senior Professional Complaints and Information - Children & Adult Services Location: Hybrid working, London Borough of Harrow, Forward Drive, HA3 8NT Employer: Pertemps Recruitment Partnership for London Borough of Harrow Contract Type: Temporary Assignment Hours of Work: 35 hours per week, Monday to Friday, 09:00 am - 5:00 pm Pay Rate: £28.29 -...

**Details**: **Reference number**: - 347261**Salary**: - £65,262- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 6- UKRI Band G**Contract type**: - Permanent**Business area**: - IUK - Governance, Assurance, Risk and Information**Type of role**: - Knowledge and Information Management**Working pattern**: -...

**Senior Complaints Officer** **Westminster -Hyrbrid **I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding...

**Senior Complaints Officer** **Westminster **I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to...

Job SummaryWe are seeking a skilled Complaints and Information Services Coordinator to join our team at Tate.About the RoleThe successful candidate will play a vital role in the provision and development of complaints and information handling services, ensuring timely responses and support for customers, colleagues, and stakeholders.Key...

An exciting opportunity has arisen to join the Council’s Complaints Service as a Senior Complaints Officer.  This role is required to ensure the compliance of the Councils’ statutory obligations under children’s, adults and public health complaints legislation as well as investigating complex corporate complaints and writing detailed responses to...

Back **Senior Complaints Officer**: An exciting opportunity has arisen to join the Council’s Complaints Service as a Senior Complaints Officer. This role is required to ensure the compliance of the Councils’ statutory obligations under children’s, adults and public health complaints legislation as well as investigating complex corporate complaints...

**About The Role**: **Purpose** The Compliance Advisory team sits within Risk and Compliance and currently covers the Complaint Handling function. The team is responsible for advising 7IM Group on best practices and standards in relation to general compliance matters. The role is broad and offers exposure to a variety of teams, internal processes and key...

The Complaints Administrator is responsible for supporting the Complaints Manager and the team in the daily administrative and operational management of the Complaints functions across NWL London. Key Duties and Responsibilities As a Complaints Administrator, the post holder will work as part of the team in delivering an effective service supporting the...

Act as a point of contact for residents wishing to raise a complaint or general enquiry, provide an effective front-line housing information and advice service and deal proactively with complaints and enquiries. - Manage and draft responses to enquiries from Cabinet members, MPs and Ombudsman ensuring that deadlines for responses are met, dealt with...

Salary** Circa £32,000** Location** South East London** Contract type** Permanent** Weekly hours** Monday to Friday 9 - 5** **What we’re looking for**: - Do you have the capacity to remain resilient and composed when handling challenging or emotionally charged situations, maintaining professionalism and integrity at all times? - Are you able to...

We are working closely alongside a Local Authority in London to assist with the appointment of a Senior Complaints Officer , on a 3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £24.53 - £31.48 per hour Responsibilities: Act as a point of contact for residents wishing...

Westminster £24 Per Hour I am recruiting for a local authority who is looking for someone to coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to...

Job summaryWe are looking for a Complaints Officer to join the Regulatory team and manage a portfolio of complaints and enquiries, supporting the OEP�s regulatory function to assess and investigate allegations of non-compliance with environmental law.�The Office for Environmental Protection (the OEP) mission is to protect and recover the environment....

Imperial College Healthcare Trust is one of the largest NHS Trusts in the UK with a budget of £920m and a workforce of 9,500 staff delivering clinical services across five major sites in North West London. The Trust is co-constituent of the Imperial College Academic Health Science Centre (AHSC). It has a worldwide reputation for its clinical, research and...

A new and exciting opportunity has arisen within The Patient Resolution (Complaints Management) Department, based at Guy’s and St Thomas’ NHS Foundation Trust in London for a Deputy Head of Patient Resolution. Our central complaints team sits within the Quality and Assurance Directorate, in the office of the Medical Director, and contributes to the...

As a Senior Complaints Specialist, you'll be responsible for providing exceptional customer service and resolving complex complaints in a timely and efficient manner. You'll work closely with our team of Complaints Specialists to ensure that customers receive the best possible service and that their concerns are addressed promptly.In this role, you'll have...

Job OverviewAs a skilled Medical Information Specialist, you will play a critical role in delivering excellent business results through exceptional customer service and expertise in medical communications. This position is fundamental to building credibility and strengthening relationships with healthcare providers, patients, and industry clients.Key...

Marks Consulting Partners are currently looking for a Complaints Officer to work with one of our Housing Association clients in London. What the job will be doing * Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents * Take responsibility to manage your own complaint caseload...

Marks Consulting Partners are currently looking for a Complaints Officer to work with one of our Housing Association clients in London. What the job will be doing * Investigate and resolve complaints, focusing on enhancing the delivery of our services and the relationship with our residents * Take responsibility to manage your own complaint caseload...