Head of Information Assurance and Complaints

A new and exciting opportunity has arisen within The Patient Resolution (Complaints Management) Department, based at Guy’s and St Thomas’ NHS Foundation Trust in London for a Deputy Head of Patient Resolution. Our central complaints team sits within the Quality and Assurance Directorate, in the office of the Medical Director, and contributes to the...

Information Assurance SpecialistIn this exciting role, you will work as part of a hybrid team in Glasgow, collaborating with clients and stakeholders to ensure alignment with their security standards and policies.You will lead large-scale security projects, developing strategies to enhance our clients' security posture and implementing solutions that meet...

Achieve Excellence as Our Head of Information AssuranceWe are looking for a skilled Head of Information Assurance to join our team in London or Hybrid. As Head of SOC, you will be responsible for technically leading and developing a team of cyber security experts.This is a senior management position that requires strong technical skills as well as leadership...

**Complaints & Information Governance Officer** **Greenwich** **Contract** **£15 Per Hour PAYE** **Roles and Responsibilities**: - To be responsible for dealing effectively with the corporate complaints, school complaints, statutory social care complaints, Ombudsman and Information Commissioner's Office enquiries, Freedom of Information and Data Protection...

Information Assurance ConsultantA exciting opportunity for a seasoned Information Assurance Consultant to join our team in Glasgow. As part of our hybrid working model, you'll be based between our office and client sites, working closely with stakeholders to deliver high-profile security projects.Your key responsibilities will include developing and...

The Head of Patient Experience will manage and continuously develop the Trust's ability to respond to and learn from compliments, feedback, and complaints. The person will manage and continuously develop the Trust's responsiveness to patient/carer compliments, feedback, and complaints. Provide expert advice and leadership on issues relating to feedback and...

West London NHS Trust provides a full range of mental health, community and physical healthcare services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow. We also provide some specialist services that are commissioned regionally, such as our medium secure services; and nationally, such as the...

nib Travel is a Company that is transforming the way we think about travel insurance. We are passionate about helping our customers get the most out of their travel experience, to encourage everyone to travel smarter, travel safer, we take care of the what if’s so our customers can focus on the fun. We are on the lookout for a Quality assurance and...

Office: London- Remote: UKAbout Revolut People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 40+ million customers get more from...

We're looking for a Head of Assurance to join our Governance & Assurance team our Head Office in Islington.£65,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.Want to feel like you have an exciting future? You'll feel at home here.Making you feel at home...

Fantastic opportunity for a Complaints Coordinator for one of the largest insurance companies in the UK. This role comes with an expectation of progression into a more senior role within the claims department post 12 months. The client prides themselves on providing exceptional service for their clients, as well as ensuring the happiness and growth of their...

Looking for an experienced Complaints Officer based at Hammersmith but will need to travel to King's Cross office as well if needed, who will help us to deliver on our Residents Promise. In this role you'll be instrumental in improving satisfaction, specifically complaints experience and play a key role in facilitating to deliver an excellent complaint...

Venn Group have a new opportunity for a Complaints and Risk Lead to join a reputable NHS Trust in London, please see below, - Support the sites 2 Heads of Clinical Governance in delivering effective and timely management of complaints - Promote and implement a patient safety culture in all service lines, delivering education and training in all aspects of...

Senior Professional Complaints and InformationJob Title: Senior Professional Complaints and Information - Children & Adult ServicesLocation: Hybrid working, London Borough of Harrow, Forward Drive, HA3 8NTEmployer: Pertemps Recruitment Partnership for London Borough of HarrowContract Type: Temporary AssignmentHours of Work: 35 hours per week, Monday to...

Job SummaryWe are seeking a skilled Complaints and Information Services Coordinator to join our team at Tate.About the RoleThe successful candidate will play a vital role in the provision and development of complaints and information handling services, ensuring timely responses and support for customers, colleagues, and stakeholders.Key...

Governance and Legal Contract Type: Permanent SOAS University of London is the leading higher education institution in Europe specialising in the study of Asia, Africa and the Near and Middle East. Our knowledge and expertise positions us to play a leading role in reimagining higher education globally, ensuring marginalised communities are heard and...

**About Marshmallow**: We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn’t given this huge cohort of people a second’s thought, and isn’t set up to price them properly. We saw an opportunity to do things differently, so we made it our mission to back the ones who step...

**Complaints Officer** **Hackney** **Temporary Contract** This post is responsible for a caseload of investigations of complaints at stage 2 of the Council's Complaints Process made against the Housing Service which includes communication with complaints, information gathering from services, challenging performance, use of investigation skills and report...

Job DescriptionWe're looking for a Head of Assurance to join our Governance & Assurance team at our Head Office in Islington.Salary: £65,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare, and career progression.Want to feel like you have an exciting future? You'll feel at home...

Westminster £24 Per Hour I am recruiting for a local authority who is looking for someone to coordinate complaints and correspondence received from communities and ward councilors, minimising duplication, and monitoring the timeliness and effectiveness of the response. To develop, implement and deliver a structured and coordinated approach to...