Quality Assurance and Complaints Officer

Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. Our dedicated Asset Finance, Development Finance, Wholesale Finance and Specialist Mortgages divisions ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also...

Summary £27,500* - £37,400* per annum | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re proactive, collaborative and always go the extra mile to support our team. Just like you. As a Lidl Customer Complaints...

MMP Consultancy are working with a fantastic organisation to recruit a Complaints Officer to work on a rolling temporary contract based in London. There are a number of Complaints Officer positions available. **Duties**: As Complaints Officer, deliver a fantastic experience to customer who may have made a complaint by leading on complaints resolution from...

**Complaints Officer** **Hackney** **Temporary Contract** This post is responsible for a caseload of investigations of complaints at stage 2 of the Council's Complaints Process made against the Housing Service which includes communication with complaints, information gathering from services, challenging performance, use of investigation skills and report...

Tempting Recruitment are working alongside our client, a Housing Association, who are looking to recruit an experienced Complaints Officer to join their team based in the London area. **JOB DETAILS** - PAY RATE: £24.73 per hour Umbrella - WORK TYPE: Temporary - WORK PATTERN: Full Time - LOCATION: London **JOB SUMMARY** A key role within the Policy and...

**New Opportunity - Complaints Officer** Venn Group is working with an NHS organisation to recruit for a Complaints Officer. The successful post holder will be responsible for ensuring the delivery of a quality complaints and concerns service for the Trust. **Duties**: - Call handling complaints as the first point of contact for the department - Ensure...

Our client is one of the UK’s leading field sales networks and has been in business for almost 40 years. They are looking to recruit a Quality Assurance Officer, you will be responsible for the management of the day-to-day quality assurance and compliance functions of the company to ensure it, and its suppliers, are operating to all applicable legal and...

Looking for an experienced Complaints Officer based at Hammersmith but will need to travel to King's Cross office as well if needed, who will help us to deliver on our Residents Promise. In this role you'll be instrumental in improving satisfaction, specifically complaints experience and play a key role in facilitating to deliver an excellent complaint...

We are looking for a professional Complaints Officer to fill a role in Redbridge. Complaints Officer From: £15.50 p/h Contract: 18 hours per week Location: Redbridge Full Job Description We are looking for a professional Complaints Officer to fill a role in Redbridge. Roles and responsibilities: - Working with services to investigate and respond to...

**Entity: LCCA** **Job Title: Quality Assurance Officer** **Role Type: Permanent** **Location: Sceptre Court, London** **Salary: Competitive London College of Contemporary Arts (LCCA) is a dedicated institution specialising in business, creativity, contemporary art, experiential and real-world learning with a broad network of industry connections, aided...

Job SummaryWe are seeking a highly skilled Housing Quality Assurance Officer to join our team at 4Recruitment Services. In this role, you will be responsible for conducting site inspections, investigating complaints, and providing expert advice to landlords and tenants on environmental health matters.The ideal candidate will have a valid driving licence, a...

Akton Recruitment officer has an opening for a Complaints Officer Predominately home based, may be one day a week at most in the office Overall Purpose of Job To be responsible for dealing effectively with the corporate complaints, Members enquiries and Ombudsman enquiries. To work as part of a team to deliver high quality responses to customers complaints...

The London Clinic has an exciting opportunity for a Complaints and Quality Lead to join our Clinical Governance Team. This is a challenging full-time role with a salary range of £60,848 - £71,495 per annum, requiring expertise in healthcare complaints management and quality improvement.The successful candidate will oversee the complaint process, provide...

I am looking for an Interim Complaints Officer for an NHS Trust in London. The primary duties of this role will be to: - Use Datix proficiently - Analyse information - Draft high-quality complaints responses The focus will be on using data already collected to reduce a significant backlog of complaints by drafting responses for signature. Contract...

**Description of the Business Line or Department** The Commercial Department is responsible for the profitable management and the strategic direction of the Private Banking Teams in the UK, Channel Islands and Gibraltar. The Commercial department is responsible for implementation and the development of thebusiness through intelligent planning, reliable...

888948-7299-24107 22.4 Complaints Review Officer Tower Hamlets Contract £23.48 per hour Our client is looking for an experienced Complaints Review Officer. Responsible to the Customer Relations Manager who reports to the Head of Regulatory Assurance. The role is to undertake Stage 2 reviews of complaints casework in line with the Housing Ombudsman...

**Complaints Officer** **Westminster - Hybrid** **Key Responsibilities** Working within the housing customer services directorate overseeing complaints and member enquires this role will support the Complaints Team Manager to develop a strong customer relations centre and take a leading role for creating stronger communication delivery with our residents,...

**Complaints Officer** **£13.91/H** **Initial 6-Month Contract** **Location: Greenwich** **Purpose of Job**: Responsible for supporting a customer complaints and statutory enquiry service; including Freedom of Information (FOI) and Data Protection requests (DPRs), reporting to the Asset Management Service Improvement Assistant and Service Improvement...

**Details**: **Reference number**: - 347261**Salary**: - £65,262- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Grade 6- UKRI Band G**Contract type**: - Permanent**Business area**: - IUK - Governance, Assurance, Risk and Information**Type of role**: - Knowledge and Information Management**Working pattern**: -...

Complaints & Enquiries Officer (Immediate Start) A leading local authority requires 2 x interim Housing Repairs Complaints & Enquiries Officer to join their new team in Housing Assets. Reporting to a team leader, you’ll be responsible for producing timely, accurate and high-quality written responses to complaints and enquiries from residents, council...