Customer Service Advisor

1 month ago


Norwich, United Kingdom CV-Library Full time

R13 Recruitment are partnering an established, Norfolk business in their search for a Customer Service Advisor to join their successful customer service team. You will be responsible for providing hands on support and advising an assigned portfolio of clients.
This is a full time, permanent position based in Norfolk, working Monday to Friday, with a hybrid of office (Tues & Weds) and remote working. The offered salary for this opportunity is £27,000 per annum.
*Please note you must have a driving license and access to a vehicle due to the location.*
The company
From humble beginnings as a small family business, the company has seen fantastic growth over the last 40 years & now have an impressive team of passionate individuals, who thrive in the fast-paced environment and continuously drive towards business goals. They are a company with exciting plans for the future & a real commitment to their employees.
The day to day
* Managing assigned portfolio of clients, advising on any issues and providing comprehensive support.
* Collaborating with external teams to align customer objectives, requirements, strategies, and customer support.
* Maintaining communication with clients, ensuring they are updated on order status, delivery incidents and monitoring resolutions.
* Upselling where possible and keeping clients informed on current promotional deals relevant to their business.
You will have/be
* At least 2 years customer service experience, B2B is desired.
* Computer literate with working knowledge of Microsoft Office.
* Sound communication and skills with an excellent telephone manner.
* Accurate, thorough & well-organised with strong attention to detail.
* A natural, problem solver with a proactive approach and the ability to raise issues and suggest improvements.
* SAP and Salesforce experience would be beneficial, but not essential.
How to apply
To hear more details about this fantastic opportunity please email your CV to Tasha Coe – Recruitment Manager at rthirteen recruitment. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful



  • Norwich, United Kingdom Service Service Full time

    We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers.The small but busy team of customer service advisors provide customer support to 20 + e-commerce...


  • Norwich, United Kingdom Service Service Full time

    We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers. The small but busy team of customer service advisors provide customer support to 20 +...


  • Norwich, United Kingdom Carousel Consultancy Full time

    **Exceptional Customer Services Advisor Needed - Innovative and Expanding Co. - Dereham - up to £26k + bonuses** Carousel is the proud recruitment partner of an innovative company that is rapidly expanding across the UK and is looking to hire a **Customer Services Advisor **to join their successful Customer Service team. **What’s on offer?** The salary...


  • Norwich, United Kingdom Connells Group Full time

    We’re looking for a highly motivated** **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Norwich.** As a Customer Service Advisor you will provide** **property management** **and** **tenancy administration support services** **to branches, landlords and tenants.** We offer a clear, defined career path,...


  • Norwich, United Kingdom Connells Group Full time

    We have a fantastic opportunity for a highly motivated customer service professional to join our established Licencing team based in the heart of **Norwich**. **£22,400** As a **Licence Coordinator/Customer Service Advisor**, you will be an integral part of a wider team providing an admin and operational support service to our landlords and branch network,...


  • Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time

    About the JobWe are looking for a Policy Issuer and Customer Advisor to join our team at Service Service Employment Agency Limited. As a key member of our customer service team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.ResponsibilitiesIssue policy documents within regulatory timeframesUnderwrite...


  • Norwich, United Kingdom CV-Library Full time

    Job Description Are you looking to start or progress your career in the property the industry? Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - Norwich, Norfolk Salary - £22,400 Days & Hours - Mon -...


  • Norwich, United Kingdom CV-Library Full time

    Job Description Are you looking to start or progress your career in the property the industry? Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - Norwich, Norfolk Salary - £22,400 Days & Hours - Mon -...


  • Norwich, United Kingdom The Ardonagh Group Full time

    Customer Service Advisor - ARD996733 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and...


  • Norwich, United Kingdom Sequence HQ Full time

    Job DescriptionAre you looking to start or progress your career in the property the industry?Are you a strong administrator with excellent customer service skills? If so, we want to hear from you!Role - Customer Service Advisor Location - Norwich, Norfolk Salary - £22,400 Days & Hours - Mon - Fri, 08:45am - 5:30pm...


  • Norwich, United Kingdom Anglian Home Improvements Full time

    Join Our Team as a Customer Service Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team. Key Responsibilities: As a...


  • Norwich, United Kingdom Jarrold Logistics Full time

    **Customer Service Advisor** **Full time - 40 hours over 5 days** A fantastic opportunity has arisen for a full-time Customer Service Advisor to join the fantastic Jarrold Logistics team at our Distribution Centre in Long Stratton. Our Customer Service Advisors are often the first point of contact with our customers and therefore ambassadors for the...


  • Norwich, United Kingdom CV-Library Full time

    We are looking for a highly motivated, very personable, IT-literate customer service advisors to join a young, dynamic, professional services organisation that provides a full range of support for a selection of international e-retailers, brands and manufacturers. The small but busy team of customer service advisors provide customer support to 20 +...


  • Norwich, Norfolk, United Kingdom Anglian Home Improvements Full time

    Anglian Home Improvements Call Centre Advisor RoleWe are seeking two experienced and enthusiastic Customer Service Advisors to join our team, working evenings and weekends. This is an excellent opportunity for individuals with a passion for delivering exceptional customer experiences to work in a dynamic and fast-paced environment.This role involves engaging...


  • Norwich, United Kingdom Desira Group PLC Full time

    **Join Our Dynamic Team as a Customer Service Advisor!** Are you ready for an exciting career opportunity? Desira Group Plc, a trailblazer in the UK motor industry with a rich 50-year history, is expanding its highly successful Service Call Centre and Customer Services Team. We're on the lookout for an enthusiastic and organised individual to join us at our...


  • Norwich, United Kingdom Desira Group PLC Full time

    **Join Our Dynamic Team as a Customer Service Advisor!** Are you ready for an exciting career opportunity? Desira Group Plc, a trailblazer in the UK motor industry with a rich 50-year history, is expanding its highly successful Service Call Centre and Customer Services Team. We're on the lookout for an enthusiastic and organised individual to join us at our...


  • Norwich, United Kingdom The Ardonagh Group Full time

    **Customer Service Advisor - Hybrid in Norwich** Work in Retail or Hospitality? **Looking for a better work-life balance?** Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor based in our office in **Norwich city centre** where...


  • Norwich, United Kingdom FMG Repair Services Full time

    **Customer Service Advisor / Driver** **Salary**:£25,000 to £27,000 with company benefits and bonus This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Norwich. As a Customer Service Advisor you will be the face of our Bodyshop,...


  • Norwich, United Kingdom Avery Healthcare Full time

    **Mousehold View Care Home** located in **Norwich **is currently recruiting for an enthusiastic, sales-orientated team player to join us as Customer Service Advisor.** **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to...


  • Norwich, United Kingdom AWD Recruitment Limited Full time

    Customer Service Advisor / Appointment Maker with an excellent combination of customer service, administrative, and organisational / planning skills, as well as a good understanding of Microsoft Office is required for a well-established Car Dealership based in Norwich, Norfolk. **SALARY**: Up to £27,000 OTE **LOCATION**: Norwich, Norfolk **JOB TYPE**:...