Customer Service Advisor
4 days ago
Are you looking to start or progress your career in the property the industry?
Are you a strong administrator with excellent customer service skills? If so, we want to hear from you
Role - Customer Service Advisor
Location - Norwich, Norfolk
Salary - £22,400
Days & Hours - Mon - Fri, 08:45am - 5:30pm (1 hour break) + 1 Sat per month, 9am - 1pm.
Employment Type - Full-time, permanent, office-based
Connells Group has recently acquired Countrywide securing our place as the UK’s largest property services group. Our Property Managers play a pivotal role in ensuring that our customers and clients receive the service they deserve throughout their time with us; so we`re on the lookout for those with great communication and relationship skills and a passion for property
The role of a Customer Service Advisor:
You will be fully managing your own portfolio of properties across any of our 60 brands, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Your duties may include:
Managing repairs and maintenance
Dealing with tenant arrears
Negotiating end of tenancy deposits
Complying with gas audits
Having a competent lettings legislation knowledge to help and support where necessary – full training is provided
Skills and attributes of a Customer Service Advisor:
Previous experience in an administrative role - essential
Influencing and negotiation skills
Professional communication skills
Rapport building skills
Confidence both conversationally and in writing
Excellent decision making capabilities
Our tenants, landlords and branch colleagues rely on our property managers as subject matter experts and to act efficiently and calmly when dealing with their properties – Full training, support and guidance will be provided as well as access to an industry tech qualification.
What you get in return for a career as a Customer Service Advisor with Countrywide:
23 days annual leave increasing with length of service
Pension scheme
Full training, support and guidance
Excellent career progression opportunities throughout the business
Outstanding discounts across retail, entertainment, travel and health
Free on-site parking
Casual dress
Wellness benefits, we are part of the wellness charity – MIND, the fight for mental health
Why join us as a Customer Service Advisor?
At Countrywide, our passion for property and strong focus on people sets us apart. We don`t see buying, selling, renting and letting as processes - for us, they`re all about important, life-changing moments. Which is why we empower our people to create exceptional experiences. The size and scale of our business will open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we`re always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career.
Kickstart your career at Countrywide today
CC00492
-
Customer Service Advisor
5 months ago
Norwich, United Kingdom Carousel Consultancy Full time**Exceptional Customer Services Advisor Needed - Innovative and Expanding Co. - Dereham - up to £26k + bonuses** Carousel is the proud recruitment partner of an innovative company that is rapidly expanding across the UK and is looking to hire a **Customer Services Advisor **to join their successful Customer Service team. **What’s on offer?** The salary...
-
Customer Service Advisor
6 months ago
Norwich, United Kingdom Connells Group Full timeWe’re looking for a highly motivated** **Customer Service Advisor** to complement our fantastic team in our Lettings Support Centre in **Norwich.** As a Customer Service Advisor you will provide** **property management** **and** **tenancy administration support services** **to branches, landlords and tenants.** We offer a clear, defined career path,...
-
Customer Service Advisor
6 months ago
Norwich, United Kingdom Connells Group Full timeWe have a fantastic opportunity for a highly motivated customer service professional to join our established Licencing team based in the heart of **Norwich**. **£22,400** As a **Licence Coordinator/Customer Service Advisor**, you will be an integral part of a wider team providing an admin and operational support service to our landlords and branch network,...
-
Customer Service Advisor
4 weeks ago
Norwich, United Kingdom CV-Library Full timeJob Description Are you looking to start or progress your career in the property the industry? Are you a strong administrator with excellent customer service skills? If so, we want to hear from you! Role - Customer Service Advisor Location - Norwich, Norfolk Salary - £22,400 Days & Hours - Mon -...
-
Customer Service Advisor
6 months ago
Norwich, United Kingdom The Ardonagh Group Full timeCustomer Service Advisor - ARD996733 Our Insurance Advisors are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer experience, and...
-
Customer Service Advisor
6 months ago
Norwich, United Kingdom Anglian Home Improvements Full timeJoin Our Team as a Customer Service Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, vibrant environment? If so, we have the perfect opportunity for you! We are actively seeking a dedicated and enthusiastic Customer Service Advisor to join our growing team. Key Responsibilities: As a...
-
Customer Service Advisor
5 months ago
Norwich, United Kingdom Jarrold Logistics Full time**Customer Service Advisor** **Full time - 40 hours over 5 days** A fantastic opportunity has arisen for a full-time Customer Service Advisor to join the fantastic Jarrold Logistics team at our Distribution Centre in Long Stratton. Our Customer Service Advisors are often the first point of contact with our customers and therefore ambassadors for the...
-
Customer Service Advisor
6 months ago
Norwich, United Kingdom World Fuel Services Full timeAt World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...
-
Customer Service Advisor
1 month ago
Norwich, United Kingdom CV-Library Full timeAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy resolving queries? Our client, based in Norwich, is seeking enthusiastic Customer Service Advisors to join their team. If you have previous experience in a customer service role and possess excellent communication skills, we want to hear from...
-
Customer Service Advisor
5 months ago
Norwich, United Kingdom Desira Group PLC Full time**Join Our Dynamic Team as a Customer Service Advisor!** Are you ready for an exciting career opportunity? Desira Group Plc, a trailblazer in the UK motor industry with a rich 50-year history, is expanding its highly successful Service Call Centre and Customer Services Team. We're on the lookout for an enthusiastic and organised individual to join us at our...
-
Customer Service Advisor
6 months ago
Norwich, United Kingdom Desira Group PLC Full time**Join Our Dynamic Team as a Customer Service Advisor!** Are you ready for an exciting career opportunity? Desira Group Plc, a trailblazer in the UK motor industry with a rich 50-year history, is expanding its highly successful Service Call Centre and Customer Services Team. We're on the lookout for an enthusiastic and organised individual to join us at our...
-
Customer Service Advisor
1 month ago
Norwich, United Kingdom Adecco UK Limited Full timeAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy resolving queries? Our client, based in Norwich, is seeking enthusiastic Customer Service Advisors to join their team. If you have previous experience in a customer service role and possess excellent communication skills, we want to hear from...
-
Customer Service Advisor
6 months ago
Norwich, United Kingdom The Ardonagh Group Full time**Customer Service Advisor - Hybrid in Norwich** Work in Retail or Hospitality? **Looking for a better work-life balance?** Or maybe you’re about to leave school or college and want to step into a career now, rather than get a degree? Saying yes?? Then come join us as a Customer Service Advisor based in our office in **Norwich city centre** where...
-
Driver / Customer Service Advisor
6 months ago
Norwich, United Kingdom FMG Repair Services Full time**Customer Service Advisor / Driver** **Salary**:£25,000 to £27,000 with company benefits and bonus This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Norwich. As a Customer Service Advisor you will be the face of our Bodyshop,...
-
Customer Service Advisor
5 months ago
Norwich, United Kingdom Avery Healthcare Full time**Mousehold View Care Home** located in **Norwich **is currently recruiting for an enthusiastic, sales-orientated team player to join us as Customer Service Advisor.** **This is your opportunity to shine and bring bags of personality to your daily work by providing a positive and welcoming public image as the first point of contact, promoting the home to...
-
Customer Service Advisor
6 months ago
Norwich, United Kingdom AWD Recruitment Limited Full timeCustomer Service Advisor / Appointment Maker with an excellent combination of customer service, administrative, and organisational / planning skills, as well as a good understanding of Microsoft Office is required for a well-established Car Dealership based in Norwich, Norfolk. **SALARY**: Up to £27,000 OTE **LOCATION**: Norwich, Norfolk **JOB TYPE**:...
-
Customer Service and Sales Advisor
6 months ago
Norwich, United Kingdom Technique Recruitment Solutions Full timeTechnique Recruitment Solutions are working with a storage solutions business in Norwich looking to appoint a Part Time Customer Service and Sales Advisor on a permanent basis. Part time hours are negotiable and are within the business opening hours between 08.30am - 5.30pm and will operate via a fixed rota on a fortnightly rotation and will involve some...
-
Customer Service Advisor
5 months ago
Norwich, United Kingdom rthirteen recruitment Full time**Customer Service Advisor** This is a full time, temp2perm job working 8.00am - 5.00pm, Friday and Saturday, and Sunday, 4.00pm - 8.00pm. The offered salary for this is £11.61 per hour. **The company** This trusted utility service has been established for over 30 years and are the largest company in their sector within East Anglia, covering clients of...
-
Customer Service Advisor
4 weeks ago
Norwich, Norfolk, United Kingdom Aviva Full timeAs a Customer Service Advisor at Aviva, you will be responsible for providing exceptional telephone support to our customers, processing and servicing their home insurance policies. You will gather the correct information professionally and efficiently, taking the time to understand the needs of our customers by answering a variety of calls and building...
-
Customer Service Advisor
6 months ago
Norwich, United Kingdom World Fuel Services Full timeAt World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance...