IT Service Transition Manager
19 hours ago
IT Service Transition Manager
A leading global FTSE-listed organisation is seeking an experienced IT Service Transition Manager to join their team. Based in Central London with hybrid working options, this role is Outside IR35.
The successful candidate will play a pivotal role in ensuring the seamless transition of new service lines into the organisation. The ideal candidate will have a strong background in IT service management and transition, excellent project management skills, and a proactive approach to problem-solving.
Key Responsibilities:
Understanding the existing applications service/support model.
Creating a Service Impact Assessment for all applications in scope by working closely with the functional leads aligned with the desired target architecture/model.
Developing Service Transition Plans for each application where the need is identified as part of the impact assessment, including timelines, resource allocation, and risk management strategies.
Managing contract transitions/extensions with service providers when needed, and executing transitions into existing service lines when applicable.
Collaborating closely with project leads and relevant vendors, ensuring knowledge transfer/documentation is provided.
Ensuring the receiving support team is integrated into the hypercare plan, including shadow and active support during the hypercare phase.
Establishing a helpdesk for NewCo and developing and maintaining helpdesk processes.
Ensuring ServiceNow is updated with relevant knowledge, including the service catalogue, articles, and incident management processes.
Leading application migration efforts and ensuring smooth transition of applications into the new service structure.Experience Required:
Proven experience in IT Service Management, with a strong focus on service transition.
Strong project management skills, with experience in managing complex transitions.
Proficiency in ServiceNow, including managing knowledge articles and service catalogue.
Experience working with external service partners and managing relationships with third-party vendors.
ITIL certification is highly desirable.
Experience in application migration or moving services across environments would be an advantage.Contact Maggs @ London Office
--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website
-
Service Transition Manager
3 weeks ago
London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeService Transition Manager / Service Architect – Cloud – 6 month contract – Inside IR35 - £625 - £700 p/d London/Home Have you built, designed and transitioned a Cloud Service Desk model? Have you transitioned a service desk from scratch? Acting as the Service Transition Manager / Service Architect on a new project; building the design architecture...
-
Service Transition Manager
4 weeks ago
London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeService Transition Manager / Service Architect – Cloud – 6 month contract – Inside IR35 - £625 - £700 p/d London/Home Have you built, designed and transitioned a Cloud Service Desk model? Have you transitioned a service desk from scratch? Acting as the Service Transition Manager / Service Architect on a new project; building the design architecture...
-
Service Transition Manager
4 weeks ago
London, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full timeService Transition Manager / Service Architect – Cloud – 6 month contract – Inside IR35 - £625 - £700 p/d London/Home Have you built, designed and transitioned a Cloud Service Desk model? Have you transitioned a service desk from scratch? Acting as the Service Transition Manager / Service Architect on a new project; building the design architecture...
-
IT Service Transition Manager
5 days ago
London, Greater London, United Kingdom Amber Labs Full timeAbout the Role">As a highly skilled IT Service Transition Manager at Amber Labs, you will play a pivotal role in overseeing the seamless transition of IT services from development into live operations. With hands-on experience in Amazon Elastic Kubernetes Service (EKS), you will collaborate closely with technical and business stakeholders to ensure services...
-
Cloud Service Transition Manager
3 days ago
London, Greater London, United Kingdom Amber Labs Full timeJob DescriptionWe are seeking a skilled Service Transition Manager with hands-on experience in Amazon Elastic Kubernetes Service (EKS) to oversee the seamless transition of IT services from development into live operations.This role involves collaborating closely with technical and business stakeholders to ensure services meet operational requirements, while...
-
IT Service Transition Lead
4 days ago
London, Greater London, United Kingdom amber labs Full timeJob Title: Service Transition LeadWe are seeking a highly skilled Service Transition Lead to join our team at Amber Labs. As a key member of our team, you will be responsible for leading the transition of new or changed services into production.About the RoleThis is a Contract position, and you must have current active SC clearance. You will be required to...
-
Service Transition Specialist
5 days ago
London, Greater London, United Kingdom CRG Recruitment Ltd Full timeJob Title: Service Transition SpecialistWe are seeking a highly skilled Service Transition Specialist to join our team at CRG Recruitment Ltd. As a key member of our team, you will play a crucial role in ensuring seamless transitions from project to BAU support.The ideal candidate will have excellent communication and organisation skills, with the ability to...
-
Service Transition Lead
7 months ago
London, United Kingdom Bridge of Hope Full time£740 daily inside IR35 12 months contract Remote based with travel into London The Role The key purpose of the Service Transition Lead is to work with internal teams and incumbent suppliers to ensure the incumbent administers the orderly and efficient ending of service provision and the transition of the services to in-house teams or a replacement supplier...
-
IT Transition Manager
4 weeks ago
London, Greater London, United Kingdom DTG Global Full timeDTG Global: Key Role in IT Service DeliveryAbout Us:At DTG Global, we're at a pivotal moment in our growth, and we're seeking an exceptional IT Transition Manager to drive our transition of IT services to a 3rd party supplier. If you have experience with in-house IT teams and outsourced Managed Service Providers (MSPs), we'd love to hear from you.Job...
-
Service Transition Specialist
6 days ago
London, Greater London, United Kingdom Areti Group | B Corp™ Full time £70,000 - £80,000Job Overview:Areti Group | B Corp™ is seeking a seasoned Service Transition Specialist to join our Systems Operations and Support Team (SysOps). The successful candidate will be responsible for orchestrating successful service transitions from project teams into the SysOps team, ensuring business-critical platforms receive robust and effective operational...
-
IT Service Transition Leader
6 days ago
London, Greater London, United Kingdom Amber Labs Full timeBenefits: As a Service Transition Manager at Amber Labs, you will receive a competitive salary of £80,000 - £100,000 per annum, depending on experience, and be part of a collaborative team that values diversity and inclusion. You will also have opportunities for professional growth and development, including training and mentorship programs, and access to...
-
Cloud Transition Manager
6 days ago
London, Greater London, United Kingdom Amber Labs Full timeJob Description: We are seeking a skilled Service Transition Manager with hands-on experience in Amazon Elastic Kubernetes Service (EKS) to oversee the seamless transition of IT services from development into live operations. This role is responsible for leading the transition of new or changed services into production, ensuring service design and transition...
-
Youth Transition Coordinator
6 days ago
London, Greater London, United Kingdom Service Care Solutions Ltd Full timeYouth Transition CoordinatorWe are seeking a dedicated professional to support care leavers in their transition to adulthood. This role involves providing guidance and support on financial capability, housing, education, employment, and community participation. Our ideal candidate will have a Level 3 qualification related to working with children and young...
-
Transition Manager
4 months ago
London, United Kingdom PIC Full timePension Insurance Corporation (“PIC”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving...
-
Cloud Service Transition Expert
3 days ago
London, Greater London, United Kingdom InfraView Ltd Full timeJob OverviewWe are seeking an experienced Cloud Service Transition Expert to join our team at InfraView Ltd.This is a 6-month contract position with the possibility of extension, working as a Service Transition Manager / Service Architect on a new project. The successful candidate will be responsible for building the design architecture model and managing...
-
Vendor Transition Manager
4 weeks ago
London, Greater London, United Kingdom Global Enterprise Partners Full timeAs a key member of the Global Enterprise Partners team, you will play a pivotal role in overseeing end-to-end transitions with major FMCG brands.We are seeking an experienced Vendor Transition Senior Project Manager to lead and manage vendor transitions with a focus on Indian IT service providers.The ideal candidate will have expertise in handling offshore...
-
Youth Transition Coordinator
6 days ago
London, Greater London, United Kingdom Service Care Solutions Ltd Full timeAbout Our Senior Family Support RoleWe are currently recruiting for a Senior Family Support Worker to join our team in Redbridge. This role is focused on delivering exceptional support to children with disabilities and their families.The successful candidate will be responsible for managing the Children with Disabilities Project. They will work closely with...
-
Senior Service Transition Lead
5 days ago
London, Greater London, United Kingdom Areti Group | B Corp™ Full time £70,000 - £80,000Areti Group | B Corp™ seeks a highly skilled Technical Operations Manager to lead successful service transitions from project teams into the Systems Operations and Support Team (SysOps). This key role involves orchestrating robust operational support for business-critical platforms.Key ResponsibilitiesLead transition of services from project teams to BAU...
-
Team Manager for Transitions
6 days ago
London, United Kingdom Baltimore Consulting Limited Full timeTeam Manager for Learning Disabilities and Transitions £42 PH Inside IR35 3/6 months London Hybrid working Immediate start Interviews are set to take place W/C 2nd December. Reporting into the Head of Service you will be responsible for the day-to-day management of the Transitions team. About the Team Manager for Transitions: Overseeing...
-
IT Support Transition Manager
5 days ago
London, Greater London, United Kingdom CRG Recruitment Ltd Full timeAbout the RoleCRC Recruitment Ltd is seeking a talented IT Support Transition Manager to join our team. As a key member of our team, you will be responsible for ensuring that projects are successfully transitioned from project to BAU support.The ideal candidate will have excellent communication and organisational skills, with the ability to work closely with...
