Customer Service Executive
3 hours ago
Customer Service Executive
This global travel company are looking for an experienced Customer Service Executive to join their team, to provide exceptional service to customers from the time their booking is confirmed all the way through to their post-holiday experience. This is a great opportunity for an experienced travel customer service professional with experience of working in a travel operations or a customer service-based role to join this amazing travel company. This role will be working Mon-Fri 9am-5.30pm (flexi time available) Salary up to £38,000 homebased/Hybrid working with a range of company benefits and staff travel opportunities.
Customer Service Executive - Role & Responsibilities:
Responsible for handling pre-travel client and supplier changes, taking ownership to ensure a satisfactory outcome for the customer.
Provide support to customers in relation to pre and post-holiday complaints, investigating and negotiating with suppliers to reclaim any compensation paid.
Providing support to customers in resort with any issues arising, both directly and via local ground agents .
Monitor any re-occurring quality issues with overseas product and escalate to appropriate product team.
Support Duty Officers as required
Customer Service Executive - Skills & Experience Required:
Experience in the travel industry is ESSENTIAL ideally from a Tour Operator/Touring or Worldwide Travel company in an operations or customer service capacity.
Exceptional customer service skills with a genuine desire to always ensure customer satisfaction.
Pro-active approach to problem solving whilst taking a calm, measured approach, balancing the needs of the customer whilst remaining commercially astute.
Excellent verbal and written communication skills.
Ability to remain calm under pressure and to effectively prioritise and manage workload.
Please apply for the position of Customer Service Executive online or email your cv to (url removed)
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit
-
Customer Service Executive
4 weeks ago
Romford, United Kingdom C&M Travel Recruitment Full timeCustomer Service ExecutiveThis global travel company are looking for an experienced Customer Service Executive to join their team, to provide exceptional service to customers from the time their booking is confirmed all the way through to their post-holiday experience. This is a great opportunity for an experienced travel customer service professional with...
-
Customer Service Executive
4 months ago
Romford, United Kingdom Cast UK Limited Full timeCustomer Service ExecutiveRomford, Essex£28,000 per annum.18-month FTCAre you a strong administrator with a passion for providing excellent customer service? Do you want to join a business who are built on a foundation of stability but always looking to grow? If so, you should keep on reading!Our client is a 4th generation owned business. This established...
-
Customer Service Assistant
4 months ago
Romford, United Kingdom G D Service station Ltd Full timeJob Overview: We are currently seeking a Customer Service Representative to join our team. have a talent for upselling products or services. Subway® Sandwich Artist is the face of our Franchisees’ stores. As well as preparing and serving delicious Subway® sandwiches you will meet and greet guests and deliver exceptional customer service. You’ll be the...
-
Customer Service Representative
7 days ago
Romford, Greater London, United Kingdom CM recruitment Full timeCustomer Service ExecutiveThis global travel company is seeking an experienced Customer Service Executive to provide exceptional service to customers throughout their journey. As a key member of the team, you will be responsible for handling client and supplier changes, investigating complaints, and providing support to customers in resort.Key...
-
Customer Service Representative
7 days ago
Romford, Greater London, United Kingdom CM recruitment Full timeCustomer Service ExecutiveThis global travel company is seeking an experienced Customer Service Executive to provide exceptional service to customers throughout their journey. As a key member of the team, you will be responsible for handling client and supplier changes, investigating complaints, and providing support to customers in resort.Key...
-
Sales/Customer Service
53 minutes ago
Romford, United Kingdom CV-Library Full timeAre you looking for a new career in sales and customer service? Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales...
-
Customer Development Executive
1 day ago
Romford, Greater London, United Kingdom McCurrach Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Development Executive to join our team at McCurrach. As a key member of our sales team, you will be responsible for driving sales growth and market share within your defined territory.Key ResponsibilitiesDevelop and execute a business plan to maximize sales opportunities in your...
-
Customer Development Executive
1 day ago
Romford, Greater London, United Kingdom McCurrach Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Development Executive to join our team at McCurrach. As a key member of our sales team, you will be responsible for driving sales growth and market share within your defined territory.Key ResponsibilitiesDevelop and execute a business plan to maximize sales opportunities in your...
-
Customer Development Executive
5 days ago
Romford, Greater London, United Kingdom McCurrach Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Development Executive to join our team at McCurrach. As a key member of our sales team, you will be responsible for driving sales growth and market share within your defined territory.Key ResponsibilitiesDevelop and execute a business plan to maximize sales opportunities and grow...
-
Customer Development Executive
4 days ago
Romford, Greater London, United Kingdom McCurrach Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Development Executive to join our team at McCurrach. As a key member of our sales team, you will be responsible for driving sales growth and market share within your defined territory.Key ResponsibilitiesDevelop and execute a business plan to maximize sales opportunities and grow...
-
Customer Development Executive
5 days ago
Romford, Greater London, United Kingdom McCurrach Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Development Executive to join our team at McCurrach. As a key member of our sales team, you will be responsible for driving sales growth and market share within your defined territory.Key ResponsibilitiesDevelop and execute a business plan to maximize sales opportunities in your...
-
Customer Development Executive
5 days ago
Romford, Greater London, United Kingdom McCurrach Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Development Executive to join our team at McCurrach. As a key member of our sales team, you will be responsible for driving sales growth and market share within your defined territory.Key ResponsibilitiesDevelop and execute a business plan to maximize sales opportunities in your...
-
Customer Service Representative
5 hours ago
Romford, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Romford. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service and support to...
-
Customer Service Representative
3 hours ago
Romford, Greater London, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Romford. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service and support to...
-
Customer Development Executive
3 weeks ago
Romford, United Kingdom McCurrach Full timeOverview Customer Development Executive – Britvic Location –Romford & Surrounding areas (Ideal postcode RM7) Permanent ,Full time – 40 hours per week Salary £31,500 basic + 20% Bonus Ready to supercharge your Sales career? Passionate about the biggest and best soft drinks brands? At Britvic, we’re on a journey to become the...
-
Customer Service Representative
2 weeks ago
Romford, Greater London, United Kingdom CM recruitment Full timeCustomer Service Representative - Job Summary:This is an exciting opportunity for a skilled Customer Service Representative to join our team at CM Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional service to customers from the time their booking is confirmed all the way through to their post-holiday...
-
Customer Service Representative
2 weeks ago
Romford, Greater London, United Kingdom CM recruitment Full timeCustomer Service Representative - Job Summary:This is an exciting opportunity for a skilled Customer Service Representative to join our team at CM Recruitment. As a Customer Service Representative, you will be responsible for providing exceptional service to customers from the time their booking is confirmed all the way through to their post-holiday...
-
Customer Service Representative
5 hours ago
Romford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Romford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
7 hours ago
Romford, Greater London, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Romford, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
-
Customer Service Advisor
3 months ago
Romford, United Kingdom Oakhouse Foods Full time**Telesales Agent** - Call Centre & Customer Service - Customer Service - Romford - Permanent / Full Time **Role Description** We are looking for a Customer Service Representative to join our Oakhouse team at our branch in Romford. As a customer service representative, you will be making and receiving customer calls to take food orders, promote our...