Sales Support Admin

1 month ago


Oldbury, United Kingdom CV-Library Full time

Sales Support
Location: Oldbury/Smethwick
Salary: Up to 30k (based on experience)

Job Purpose:
Responsible for administrating existing UK and overseas customer requirements that involve the sale and export of goods in accordance with current export legislation and customer schedules/lead times.
Support the day-to-day account management of the field sales team.

Job Duties:
Manages day to day Sales Order processing, invoicing, scheduling, export documentation for existing UK and overseas Customer Contracts.
Responds to customer request for quotes.
Answer the customer enquiries by phone, email or face to face in an effective, efficient and professional manner.
Administer the relevant contracts ensuring that all information is communicated both internally and externally.
Ensure accurate communication of updates to customer order delivery status.
Provide internal operations accurate customer product demand schedules and purchasing requirements.
Provide head office with daily cash reporting and reordering. Responsible for daily petty cash handling.
Other Ad-Hoc requests made by higher Management as and when required.
Requirement/Experience/Competence/Qualifications:
Excellent written and verbal communication skills.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
Knowledge of export procedures and processes.
Knowledge of QHSE Legislation.
Proven experience to work as part of a team.
Displays a good attitude towards work, and the aims and objectives of the company.
Strong organisational skills with the ability to multi-task and work under pressure.
Knowledge of Services offered by the company.
Holds or willing to work towards NVQ Level 1 & 2 in Business Administration or Equivalent or two years' experience working in an administration environment.
Working Hours :
Monday to Friday 08.00 am to 5.00 pm
Or 08.30 am to 5.30 pm
25 days annual leave plus stat
Life cover and pension


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