UX Designer

UX Designer - Full-Time, Permanent Position
Farringdon, London
£50,860
As the UX Designer, you'll build a thorough understanding of MTVH users' needs, problems, mental models, motivations and behaviours, together with business goals, to create effective designs for our websites, intranet and digital products.
Your main responsibilities will be conducting both moderated and unmoderated usability testing, and designing precisely-crafted components in Figma for the MTVH Design System.
You'll assist the UX researcher to conduct research and analyse results, and work with the UX designer and content designer to create wireframes, designs and interactive prototypes.
You'll collaborate with different areas of the business to translate complex information and processes into simple and easy-to-understand user flows and interactions, and be able to present insights and recommendations confidently to stakeholders.
What we are looking for:
* UX designer with a particular interest in the usability testing and research aspects of the role
* Experienced in planning, recruiting for and conducting moderated and unmoderated user testing
* Able to clearly visualise test and research results, e.g. using affinity maps, user journey maps and other methods
* Confident using both qualitative and quantitative data and insights to inform and shape UX decisions
* Comprehensive understanding of WCAG accessibility requirements
* Exceptional attention to detail
* Strong written and verbal communication skills and confident explaining your ideas and presenting your work
* Good understanding of how digital products are built
* Highly skilled in Figma
Please note :- we do not currently offer visa sponsorship.
What's in it for you?
Our benefits include:-
* 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
* 2 volunteering days per year for things like helping out in local communities
* An additional "Beliefs day" once a year to have an extra a day off
* Supported family friendly approach with extended parental leave
* Enhanced pension with matched contributions of up to 9%
* Option to buy or sell up to 5 days annual leave per year
* Life assurance cover 3 x your salary
* Cycle2work scheme
* Hybrid Working - Dependent on job role and department
* Health cash plan scheme for your everyday healthcare needs which you can add your family members too
* Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan
* Access to extensive learning and training opportunities with Wisebox platform
* Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
* Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
* Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively "Serving people better every day" to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing.
We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-
* Gender
* Ethnicity
* LGBTQ+
* Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment