Customer Service Advisor
3 weeks ago
Job Title: Retail Sales Advisor
Rate: £24,500 (prorated across 6 months) plus bonus opportunity (£30,000 OTE)
Location: Birchwood, Warrington
Term: 6 months (with possible permanent opportunity)
Hours: 37.5
Are you working in retail sales and looking for a new opportunity? We are recruiting for a number of Retail Sales Advisors to join our client’s customer service team on a fixed term contract for 6 months, with the possibility for a permanent position at the end.
Benefits:
• Competitive salary
• Commission opportunity (£400 PM plus)
• 25 days holiday (plus bank holidays)
• Group discount scheme
Key Responsibilities:
• Manage inbound customer contacts via calls, email, web chat, and other channels. •Deliver exceptional customer service and maximise sales opportunities.
• Gain a thorough understanding of the company’s products and services.
• Offer additional products to meet customer needs.
• Maintain relationships with the domestic customer base.
• Negotiate sales prices and cross-sell relevant products and services.
• Support with email management and web chat as required.
Qualifications, Experience & Skills
• Desirable: Retail sales/customer service experience
• Strong interpersonal skills and self-confidence
• High degree of self-motivation, time management, and resilience
• Results-oriented and target-driven attitude
• Ability to build professional rapport with customers
• Empathy in managing customer interactions
How to Apply:
If you meet the qualifications outlined above, we want to hear from you.
Please note: This Retail Sales role is advertised by Morson Talent on behalf of our client. Only shortlisted candidates will be contacted
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