Customer Service Administrator

17 hours ago


Poole, United Kingdom CV-Library Full time

We are seeking a Customer Service Administrator on behalf of a leading company based in Poole. This is an exciting opportunity for a proactive and organised individual to step into a fast-paced role that is integral to the smooth running of daily operations. If you thrive in a dynamic environment and have exceptional Customer Service communication and Administration skills, this could be the perfect position for you

Responsibilities:
• Answer incoming calls, emails, and messages, handling inquiries professionally and efficiently
• Build and maintain strong relationships with clients, suppliers, and internal teams
• Create, review, and manage essential documents such as invoices, estimates, quotes, and reports, ensuring accuracy and attention to detail
• Organise and maintain filing systems, both digital and physical, for easy access to records
• Manage diaries and schedules for management and field staff, arranging meetings and prioritising tasks. Allocate and monitor jobs using company systems, ensuring efficient resource planning and clear communication with clients and engineers
• Monitor and log expenses, overtime, and job progress to ensure accurate reporting
• Maintain stock levels for office supplies and equipment

Salary & Benefits
• Competitive salary between £22,000 - £27,000
• 20 days holiday + bank holidays
• Health insurance
• Free parking
• Company social events

The ideal candidate will have previous administrative experience, ideally in a property management, trade-based or service-focused environment. Be confident, adaptable, and friendly, with the ability to manage multiple priorities effectively. Have strong proficiency in Microsoft Office (Excel and Word), strong organisational skills, and excellent attention to detail. Experience using Xero would be an advantage.

Based full time in the office in Poole in a professional and collaborative working environment and will be given the opportunity to make a real impact in an integral role.

We are looking for a Customer Service Administrator to ideally be able to start immediately

If you are highly organised Administrator, enthusiastic, and ready to take on a varied role in a thriving business, we want to hear from you. Apply now for immediate consideration



  • Poole, United Kingdom IMI Full time

    **Role Overview**: **Key Responsibilities**: Duties will include but not be limited to: - Support with handling of returns process for items requiring Strip/Survey & Repairs. - Provide administration support to the Customer Service Team as required. - Enter customer orders on ERP system according to Company standards and send an acknowledgement. - Handle...


  • Poole, United Kingdom Wrights Dairies Full time

    An opportunity has arisen for a Customer Service Administrator to join our friendly team. Wrights is a well-established family-run business that supplies dairy, fruit & veg, and frozen products to catering businesses within the Dorset and surrounding areas. As a member of our customer service team you will be responsible for handling all aspects of...

  • Service Administrator

    6 months ago


    Poole, United Kingdom Sandown Mercedes-Benz of Poole Full time

    **Service Administrator** **Mercedes-Benz of Poole** An opportunity has arisen to join us as a Service Administrator at Mercedes-Benz of Poole. The main purpose of the Service Administrator role is to assist and support the Service Team Managers and to maximise the sale of additional products and services, upsell work, tyres, purge products and service...


  • Poole, United Kingdom CV-Library Full time

    Customer Care Administrator - £26,000 - Poole - Permanent Introduction A new opportunity has arisen for a Customer Care Administrator to join my client, a House Builder, based in the Poole area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The role will offer training in order to...


  • Poole, United Kingdom Wheatstone Solutions Full time

    Customer Care Administrator - £26,000 - Poole - PermanentIntroductionA new opportunity has arisen for a Customer Care Administrator to join my client, a House Builder, based in the Poole area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales.The role will offer training in order to progress to a...

  • Service Administrator

    1 month ago


    Poole, United Kingdom CV-Library Full time

    We are currently looking for a vibrant, driven, and focused individual to join our client's operations team as an Operations Administrator. This is a key role within the team, focused on supporting our internal and external customers with all aspects of repairing customer equipment. Location: Poole, Dorset Salary: £23,000-£25,500 Job Type:...

  • Service Administrator

    2 months ago


    Poole, United Kingdom CV-Library Full time

    We are currently looking for a vibrant, driven, and focused individual to join our client's operations team as an Operations Administrator. This is a key role within the team, focused on supporting our internal and external customers with all aspects of repairing customer equipment. Location: Poole, Dorset Salary: £23,000-£25,500 Job Type:...

  • Service Administrator

    2 weeks ago


    Poole, United Kingdom CV-Library Full time

    Are you a proactive, energetic individual looking to make a real impact? Our client is on the hunt for a dynamic Operations Administrator to join their buzzing operations team in Poole, Dorset. This role is vital to ensuring seamless support for internal and external customers with equipment repairs. If you're driven, detail-oriented, and ready to...


  • Poole, United Kingdom The Work Shop Resourcing Limited Full time

    **Customer Support Administrator - Poole - Up to £27,000 D.O.E** We have an exciting role for a **Customer Service Co-Ordinator** to join a busy family run and well-established business based in Poole. This is an interesting and varied role where you will wear many hats, from customer service representative to administrative assistant whilst also...


  • Poole, United Kingdom Insync Insurance Solutions LTD Full time

    **Responsibilities of the Customer Service Coordinator**: - Liaising between the Client’s finance provider and the customer - Notify customers promptly and professionally of defaulted payments and direct debit instruction cancellations. - Issuing electronic communication to the customer. - Provide clear and concise information to customers regarding the...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Job Title: Customer Service CoordinatorAt Rubicon Recruitment Agency, we are seeking a highly skilled and motivated Customer Service Coordinator to join our dynamic team. As a key member of our team, you will be responsible for delivering an outstanding service to our customers, supporting the Sales Department in managing accounts, and processing orders.Key...


  • Poole, United Kingdom CV-Library Full time

    We have an exciting opportunity for an experienced Customer Service Advisor to join our client in Poole, they are the leading suppliers within their industry and due to year on year growth are looking for someone to join their busy and expanding team.  This is a small business that can offer excellent career, you will be working closely with the sales...


  • Poole, Poole, United Kingdom Vitality Full time

    Role OverviewVitality is seeking a highly organised and customer-focused Customer Service Specialist to join our Advisor Services team.About the RoleAs a Customer Service Specialist, you will be the first point of contact for our business partners, providing administrative support, answering queries, and resolving issues in a professional and personable...


  • Poole, Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service CoordinatorAre you a customer-focused individual looking for a challenging role in a dynamic team? We are seeking a Customer Service Coordinator to join our team at Rubicon Recruitment Agency.Key Responsibilities:Proactively manage key customer accounts by processing customer orders within the correct time frameManage customer enquiries via...


  • Poole, United Kingdom Sentinel Fire and Security Full time

    Due to increased growth, Sentinel are recruiting for 4 customer service advisors to join the existing team **1.** **MAIN PURPOSE OF JOB** Sentinel are currently seeking 4x experienced Customer Service Advisor to work within the administration team and to ensure first in class customer service, stock and subcontract scheduling and upholding customer KPI’s...


  • Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service Coordinator, Poole, £30k As a Customer Service Coordinator, you’ll be a key member of a dynamic team, focused on delivering an outstanding service. You’ll support the Sales Department by managing accounts, handling customer enquiries via and email, processing orders and ensuring our customers receive exceptional care.Background &...


  • Poole, United Kingdom Rubicon Recruitment Agency Full time

    Customer Service Coordinator, Poole, £30k As a Customer Service Coordinator, you’ll be a key member of a dynamic team, focused on delivering an outstanding service. You’ll support the Sales Department by managing accounts, handling customer enquiries via phone and email, processing orders and ensuring our customers receive exceptional care.Background &...


  • Poole, United Kingdom Freedom Health Insurance Full time

    Freedom Health Insurance is actively looking for a Customer Service Advisor to join our team in Poole. The customer service team are responsible for the administration and renewal of our customer’s policies both directly and /or via their insurance broker. **About the role** Your role will be to provide a professional award-winning level of customer...

  • Service Administrator

    6 months ago


    Poole, United Kingdom Sealpac UK Full time

    **Service Administrator** **Full-time, Permanent** We are looking for an Administrator to join our Head Office team based in Poole. We are a growing business, providing a variety of engineering-based solutions within the food packaging sector. You must be confident working as part of a team or using your own initiative. This role includes delivering...


  • Poole, United Kingdom IMI Critical Engineering Full time

    **Job Summary**: As a Customer Service Apprentice you will be trained in to deliver the highest level of customer service to an industrial customer base whilst learning about the business. You will learn to use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and...