German and Dutch Customer Service Advisor
3 months ago
This role is a fully remote on-going home-working opportunity.
We are seeking a candidate who is fluent English, German and Dutch.
You will be taking inbound calls and responding to email enquiries for a variety of clients.
The general working pattern is Monday- Friday 8:00 -16:00 with occasional weekends during Q4.
This is a temporary requirement working from home and the organisation are keen to recruit someone as soon as possible.
Mission:
* To deliver exceptional customer service to their customers, to understand their needs and requirements, while working to exceed these wherever possible
* Answer inquiries through telephone and email communication, while maintaining and updating the customer database
Skills/Experience/Profile:
* Fluent German, Dutch and English
* Customer service experience is essential
* Pleasant and professional telephone manner
* Good knowledge of Microsoft Office tools (Excel, Outlook & Word) and confident Internet usage & the ability to research
* Analytical/problem solving skills
* Strong verbal and written communications skills, excellent grammar, spelling & punctuation.
* Understand customer service processes and procedures
If you do not hear from a Consultant within 1 week of your application, then on this occasion you have been unsuccessful
-
Southampton, Southampton, United Kingdom Carnival UK Full timeCarnival UK is seeking a Luxury Cruise Reservations Coordinator to join our team in Southampton. As a key member of our reservations department, you will be responsible for providing exceptional customer service to our Dutch-speaking guests and travel advisors.About the RoleThis is an excellent opportunity for a motivated and experienced individual to work...
-
German Speaking Customer Service Advisor
5 hours ago
Southampton, United Kingdom Euro London Full timeGerman speaking Customer Service Advisor - Travel Based in Southampton 2 days per week and 3 days from home. Are you a German speaker who loves using their language skills and is looking for an opportunity to speak with and advising customers on Travel? Do you want to be part of a team who pride themselves on helping their customers plan amazing...
-
German Speaking Customer Service Advisor
18 hours ago
Southampton, United Kingdom Euro London Full timeGerman speaking Customer Service Advisor - Travel Hybrid Southampton If you have previous experience as Travel Agent or Cruise Specialist this job is Fully Remote. Are you a German speaker who loves using their language skills and is looking for an opportunity to speak with and advising customers on Travel? Do you want to be part of a team who pride...
-
Dutch Language Reservations Specialist
1 month ago
Southampton, Southampton, United Kingdom Carnival UK Group Full timeJob Title: Dutch Language Reservations SpecialistCarnival UK Group is seeking a skilled Dutch language reservations specialist to join our team. This role will involve providing exceptional customer service and support to our guests, while also working closely with our travel advisors to ensure seamless experiences for all parties involved.We are offering a...
-
International Reservations Coordinator
1 month ago
Southampton, Southampton, United Kingdom Carnival UK Group Full timeAbout the Role:We have an exciting opportunity for an International Reservations Coordinator - Dutch Fluency Required to join our team. In this role, you will provide a genuine and intuitive service that delights our Dutch-speaking and English travel advisors and guests. Your responsibilities will include responding to inbound calls and emails in Dutch and...
-
Luxury Cruise Reservations Concierge
1 month ago
Southampton, Southampton, United Kingdom Carnival UK Group Full timeJob Description:The Luxury Cruise Reservations Concierge (Dutch Speaking) role at Carnival UK Group offers a unique opportunity to work with luxury cruises and premium holiday experiences. As a Dutch-speaking concierge, you will be responsible for providing exceptional customer service and support to our guests, while also working closely with our travel...
-
International Travel Advisor
2 weeks ago
Southampton, Southampton, United Kingdom Carnival UK Full timeCruise Line Reservations Specialist Job DescriptionWe are seeking a highly skilled and motivated individual to join our team as a Cruise Line Reservations Specialist. As a key member of our reservations team, you will be responsible for providing exceptional service to our customers and ensuring that their cruise experiences are nothing short of...
-
Southampton, Southampton, United Kingdom Holland America Line Inc Full timeAbout the RoleWe are seeking a highly skilled and multilingual Dutch-speaking International Reservations Ambassador to join our team. This exciting opportunity involves providing exceptional customer service to our Travel Advisors and Guests, while building strong relationships and ensuring seamless post-sale administrative processes.
-
Customer Service Assistant
7 months ago
Southampton, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative in Southampton! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...
-
Customer Service Assistant
7 months ago
Southampton, United Kingdom Switch Advisor Ltd Full timeJoin Our Team as a Top Customer Service Representative in Southampton! We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand. **About Us**: At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by...
-
Customer Service Representative
7 months ago
Southampton, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Southampton. We are professional, fast-paced and social. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Regular social events **Responsibilities**: - Respond to customer inquiries and complaints in a timely and professional manner. -...
-
Customer Service Representative
7 months ago
Southampton, United Kingdom Switch Advisor Consultants Full time**About us** Switch Advisor Consultants is a small business in Southampton. We are professional, fast-paced and social. Our work environment includes: - Modern office setting - Growth opportunities - Casual work attire - Regular social events **Responsibilities**: - Respond to customer inquiries and complaints in a timely and professional manner. -...
-
International Reservations Concierge
7 months ago
Southampton, United Kingdom Holland America Line Inc Full timeWe recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you. **The Role** We have an exciting opportunity for an...
-
Southampton, United Kingdom Carnival UK Group Full timeWe have an exciting opportunity for an International Reservations Concierge (Dutch Speaking) working with our luxury Seabourn and our premium Holland America Line cruises. We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a...
-
Customer Advisor
7 months ago
Southampton, United Kingdom Switch Advisor Consultants Full time**Responsibilities**: - Listen to customer complaints and provide solutions. - Maintain customer records and update customer profiles. - Identify customer needs and suggest appropriate products and services. - Provide excellent customer service. - Resolve customer issues in a professional manner. - Act as first point of contact for all customers, ensuring a...
-
Customer Service Advisor
6 months ago
Southampton, United Kingdom The Work Shop Resourcing Limited Full time**Customer Service Advisor, Southampton £25K** An excellent opportunity has just become available for a **Customer Service Advisor** to join an innovative and family run business based in Southampton. As a **Customer Service Advisor**, you will be working as part of a team in supporting the Sales and Customer Service Managers and ensuring all customer...
-
Customer Service Advisor
7 months ago
Southampton, United Kingdom Communications and Solutions Partners Group Full timeAre you an enthusiastic and customer-oriented professional with a passion for sales? Join our team as a Customer Sales Advisor and play a pivotal role in guiding customers through their buying journey while achieving sales targets. **Responsibilities**: - Provide excellent customer service and support to clients in person - Actively engage customers to...
-
German Speaking Debt Recovery Advisor
2 weeks ago
Southampton, Southampton, United Kingdom Sheridan Maine South Full timeWe are seeking an experienced Collections Advisor fluent in German to join our growing team at Sheridan Maine's client company in Southampton.This opportunity combines the benefits of working in a high-energy environment with the flexibility of a hybrid schedule (3 days in the office, 2 days from home).Job Description:Engage with customers to build strong...
-
Customer Service Advisor
6 hours ago
Southampton, United Kingdom Clearwater People Solutions Ltd Full timeOur client, a leading nationwide service provider is currently recruiting for a Customer Service Advisor to join their growing, professional team supporting their call center, ensuring excellent customer service throughout. **Key benefits for the Customer Service Advisor**: - 23 days holiday plus bank holidays, rising to 28 days - Discounts and savings...
-
Customer Service Advisor
6 months ago
Southampton, United Kingdom Connells Group Full timeWe’re looking for a **Customer Service Advisor** to support our fantastic **Lettings** team in **Southampton. **As our** customer service advisor** you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment. You will also have the opportunity to progress into a...