Customer Service Representative
7 months ago
**About us**
Switch Advisor Consultants is a small business in Southampton. We are professional, fast-paced and social.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Casual work attire
- Regular social events
**Responsibilities**:
- Respond to customer inquiries and complaints in a timely and professional manner.
- Provide customers with accurate information about products and services.
- Identify customer needs and suggest appropriate products and services.
- Update customer information in the customer service database.
- Develop and maintain a knowledge base of the evolving products and services.
**Salary**: £23,183.00-£25,498.00 per year
**Benefits**:
- Canteen
- Casual dress
- Company events
- Health & wellbeing programme
- Transport links
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Southampton: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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