Transport Planner

1 month ago

Alcester, United Kingdom CV-Library Full time

Transport Planner 

Alcester

Monday to Friday 8am to 5pm 

Job purpose – Summary: To Support the delivery of an exceptional level of customer service through an efficiently run transport operation. To deliver well executed transport Operations through accurate, cost effective planning. Ensure the submission of complex route notifications is completed in advance of vehicle movements

Key Accountabilities

Support the delivery of a cost effective, efficient, transport operation

Ensure vehicles and drivers are planned in a manner to comply with driver compliance & vehicle maintenance schedules

Maintain daily contact with drivers and Second Men to provide operational support

Ensure customers are notified of delays in a timely manner

Key Responsibilities

Support the planning of all transport activity’s in an efficient and profitable manner

Liaising with customers to ensure gaps in scheduling is filled

To raise complex route notifications in advance of vehicle movements

Complete custom clearance procedures

Build relationships and liaise with the relevant authorities to ensure route notifications are acceptable and approved

Co–Ordinating with vehicle workshops to ensure Vehicles and trailers are made available for scheduled maintenance and inspection dates

Provide a point of contact for all drivers and second men to ensure jobs are running to time, customers updated of any delays and problems are resolved

Ensure drivers and second men are scheduled for training sessions

Provide drivers & Second men with a detailed brief of their upcoming work

To ensure all jobs are accurately entered into the Transport Management System

Provide quotations to customers clearly outlining the Company’s T&C’s and incorporating inclusions & Exclusions

Support the Health & Safety of colleagues across the business

To respond quickly to customer calls and emails

Be flexible to cover other job roles in the department during periods of annual leave

Co-Ordinate with other business departments to support better lines of communication

Provide an out of hours point of contact to support live transport operations

Manage driver holidays to ensure a continuity of service across the fleet

Provide regular feedback to operational managers of driver and second man performance

Support the implementation of business initiatives and strategy through the transport fleet

Personal attributes

Ability to relate to staff at all levels

Ability to contribute effectively to a team working environment

Proactively contribute to creating a good team atmosphere.

The ability to ‘think on your feet’ and use of initiative

A “can do” attitude

Professional and approachable

Flexible and reliable

Resilient and able to remain focused while working under pressure

Have an interest in developing their own skills to aid development in the business

Works to a high standard

Qualifications / Skills

Previous experience routing a fleet of HGV’s

Previous experience working with abnormal loads

Full Driving licence

Excellent verbal and written communication skills

Good IT skills- Microsoft Word, Excel, Power point

Excellent organisation skills

The ability to work as part of a team as well as on your own initiative

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