Transport Planner

1 month ago

Alcester, United Kingdom Workforce Staffing Ltd Full time
Transport Planner 
Alcester
Monday to Friday 8am to 5pm 
Job purpose – Summary: To Support the delivery of an exceptional level of customer service through an efficiently run transport operation. To deliver well executed transport Operations through accurate, cost effective planning. Ensure the submission of complex route notifications is completed in advance of vehicle movements
Key Accountabilities
Support the delivery of a cost effective, efficient, transport operation
Ensure vehicles and drivers are planned in a manner to comply with driver compliance & vehicle maintenance schedules
Maintain daily contact with drivers and Second Men to provide operational support
Ensure customers are notified of delays in a timely manner
Key Responsibilities
Support the planning of all transport activity’s in an efficient and profitable manner
Liaising with customers to ensure gaps in scheduling is filled
To raise complex route notifications in advance of vehicle movements
Complete custom clearance procedures
Build relationships and liaise with the relevant authorities to ensure route notifications are acceptable and approved
Co–Ordinating with vehicle workshops to ensure Vehicles and trailers are made available for scheduled maintenance and inspection dates
Provide a point of contact for all drivers and second men to ensure jobs are running to time, customers updated of any delays and problems are resolved
Ensure drivers and second men are scheduled for training sessions
Provide drivers & Second men with a detailed brief of their upcoming work
To ensure all jobs are accurately entered into the Transport Management System
Provide quotations to customers clearly outlining the Company’s T&C’s and incorporating inclusions & Exclusions
Support the Health & Safety of colleagues across the business
To respond quickly to customer calls and emails
Be flexible to cover other job roles in the department during periods of annual leave
Co-Ordinate with other business departments to support better lines of communication
Provide an out of hours point of contact to support live transport operations
Manage driver holidays to ensure a continuity of service across the fleet
Provide regular feedback to operational managers of driver and second man performance
Support the implementation of business initiatives and strategy through the transport fleet
Personal attributes
Ability to relate to staff at all levels
Ability to contribute effectively to a team working environment
Proactively contribute to creating a good team atmosphere.
The ability to ‘think on your feet’ and use of initiative
A “can do” attitude
Professional and approachable
Flexible and reliable
Resilient and able to remain focused while working under pressure
Have an interest in developing their own skills to aid development in the business
Works to a high standard
Qualifications / Skills
Previous experience routing a fleet of HGV’s
Previous experience working with abnormal loads
Full Driving licence
Excellent verbal and written communication skills
Good IT skills- Microsoft Word, Excel, Power point
Excellent organisation skills
The ability to work as part of a team as well as on your own initiative

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