Transport Operations Coordinator
2 weeks ago
Workforce Staffing Ltd is seeking a skilled Transport Planner to join our team. As a Transport Planner, you will play a crucial role in supporting the delivery of exceptional customer service through an efficiently run transport operation.
Key Responsibilities:- Support the planning of all transport activities in an efficient and profitable manner.
- Liaise with customers to ensure gaps in scheduling are filled.
- Raise complex route notifications in advance of vehicle movements.
- Complete customs clearance procedures.
- Build relationships and liaise with relevant authorities to ensure route notifications are acceptable and approved.
- Coordinate with vehicle workshops to ensure vehicles and trailers are made available for scheduled maintenance and inspection dates.
- Provide a point of contact for all drivers and second men to ensure jobs are running to time, customers are updated of any delays, and problems are resolved.
- Ensure drivers and second men are scheduled for training sessions.
- Provide drivers and second men with a detailed brief of their upcoming work.
- Ensure all jobs are accurately entered into the Transport Management System.
- Provide quotations to customers clearly outlining the Company's T&Cs and incorporating inclusions and exclusions.
- Support the Health and Safety of colleagues across the business.
- Respond quickly to customer calls and emails.
- Be flexible to cover other job roles in the department during periods of annual leave.
- Coordinate with other business departments to support better lines of communication.
- Provide an out-of-hours point of contact to support live transport operations.
- Manage driver holidays to ensure a continuity of service across the fleet.
- Provide regular feedback to operational managers of driver and second man performance.
- Support the implementation of business initiatives and strategy through the transport fleet.
- Ability to relate to staff at all levels.
- Ability to contribute effectively to a team working environment.
- Proactively contribute to creating a good team atmosphere.
- The ability to 'think on your feet' and use of initiative.
- A 'can-do' attitude.
- Professional and approachable.
- Flexible and reliable.
- Resilient and able to remain focused while working under pressure.
- Have an interest in developing their own skills to aid development in the business.
- Works to a high standard.
- Previous experience routing a fleet of HGVs.
- Previous experience working with abnormal loads.
- Full driving license.
- Excellent verbal and written communication skills.
- Good IT skills - Microsoft Word, Excel, PowerPoint.
- Excellent organization skills.
- The ability to work as part of a team as well as on your own initiative.
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Transport Operations Coordinator
1 month ago
Alcester, Warwickshire, United Kingdom Workforce Staffing Ltd Full timeJob Title: Transport PlannerWorkforce Staffing Ltd is seeking a skilled Transport Planner to join our team. As a Transport Planner, you will play a crucial role in supporting the delivery of exceptional customer service through efficient transport operations.Key Responsibilities:Support the planning of all transport activities in an efficient and profitable...
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Transport Operations Coordinator
1 month ago
Alcester, Warwickshire, United Kingdom Workforce Staffing Ltd Full timeJob Title: Transport PlannerWorkforce Staffing Ltd is seeking a skilled Transport Planner to join our team. As a Transport Planner, you will play a crucial role in supporting the delivery of exceptional customer service through efficient transport operations.Key Responsibilities:Support the planning of all transport activities in an efficient and profitable...
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Transport Operations Coordinator
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Transport Operations Coordinator
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