Customer Service Assistant
4 weeks ago
Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Rainham, Essex. We are recruiting for experienced and forward thinking Customer Service Assistant . This is full-time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression.
37.5 hrs a week
8.5 hrs a day 9.00am - 5.30pm
Core hours 10am - 4pm must be covered.
1 hour Lunch unpaid
Monday, Tuesday, Wednesday, Thursday, Friday
Job Role:
To assist the Customer Service Supervisor with processing customer orders, allowing OTIF delivery to final destination in like with company KPI. This individual will have the following responsibilities:
Order entry of UK mainstream and Trad customer ordering
UK OTIF service reporting
General administration and recording is required
Pallet Management/ordering (CHEP)
Covering holidays within the team is required What We Are Looking for in You:
Previous experience in a similar customer service position is desirable
Order management - processing into company ERP system
Experience of working with 3/4PL providers
ERP user experience
Competent user of Excel and other Microsoft Office applications
Enjoys working in a fast-paced environment
Team player and the willingness to be flexibleBenefits:
Holidays: 23 days (April to March) Increases with service to 28 days
Additional leave of up to 10 days in the anniversary for long service milestones.
Pension: Group personal pension, company contribution of 4%
Life Cover: 3 x your salary in the event of your death to your nominated beneficiary.
Occupational maternity pay plus SMP
Accident Cover: Disability Compensation Payment
BUPA cashplan: Company pays for Individual Cover or Family. Employee has the option to increase the benefit.
Employee Star Award
Employee Assistance Programme
Lunches: Free every day (equates to value of £7.00)
Free drinks available all day
Quarterly Staff Samples
Heavily subsidised sports and social events (ie White water rafting £20, Climb the O2 £10)
Annual company BBQIf interested please apply directly or call Tom Kurczab at Premier Recruitment Group
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