Customer Service Representative

4 weeks ago


Rainham, Greater London, United Kingdom Premier Recruitment Group Full time

About Us:

Premier Recruitment Group is proud to partner with a prestigious client based in Essex, UK. We are seeking an experienced Customer Service Representative for a full-time and permanent position.

Salary: £25,000 - £30,000 per annum (depending on experience)

Job Description:

This role involves assisting the Customer Service Supervisor with processing customer orders to ensure timely delivery. Key responsibilities include:

  • Entering orders into the company's ERP system
  • Reporting on Order To In-Flight (OTIF) service performance
  • General administration and record-keeping duties
  • Pallet management and ordering with CHEP
  • Covering holidays within the team

Requirements:

We are looking for an individual with previous experience in a similar customer service role. Desired skills and qualifications include:

  • Order management and processing into the company's ERP system
  • Experience working with 3/4PL providers
  • ERP user experience
  • Proficiency in Microsoft Office applications, particularly Excel
  • Able to work in a fast-paced environment and be a team player

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