Customer Service Advisor Role
3 weeks ago
We are seeking a skilled Customer Service Advisor to join our team at Griffin Fire. As a key member of our Customer Support & Operations Team, you will be responsible for responding to customer enquiries regarding quotations, new business, renewals, and existing policies via telephone, email, and live chat.
This role is home-based (must be UK) and includes a well-structured training program, which is normally completed within the agent's first few months. The training program will ensure that you have the necessary skills and knowledge to provide exceptional service to our customers.
You will work closely with our Customer Care team to achieve the company's business goals, including administering policies and issuing documentation within service standards. Your excellent communication skills and ability to build strong relationships with customers will be essential in this role.
A key aspect of this position is maintaining regulatory compliance, ensuring that all activities adhere to ICOBS rules and General FCA requirements. You will also be required to identify and escalate any potential breaches or non-compliance issues.
The ideal candidate will have previous experience in a remote, call-handling role and be familiar with working in a regulated industry. They will possess excellent communication skills, be a positive team player, and demonstrate a commitment to delivering exceptional customer service.
In terms of compensation, we offer a competitive salary of approximately £25,000 per annum, commensurate with your experience. This salary is inclusive of any bonuses or benefits that may be applicable.
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Customer Service Coordinator
4 weeks ago
Rainham, Greater London, United Kingdom Premier Recruitment Group Full timeJob OverviewPremier Recruitment Group is proud to offer an exciting opportunity for a skilled Customer Service Administrator to join our esteemed client based in Essex. As a key member of the Customer Service Supply Chain and Logistics Team, you will be responsible for providing administrative support to ensure seamless customer service operations.Key...
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Customer Service Representative
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Rainham, Greater London, United Kingdom Premier Recruitment Group Full timeAbout Us:Premier Recruitment Group is proud to partner with a prestigious client based in Essex, UK. We are seeking an experienced Customer Service Representative for a full-time and permanent position.Salary: £25,000 - £30,000 per annum (depending on experience)Job Description:This role involves assisting the Customer Service Supervisor with processing...
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Estate Agency Senior Advisor
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Administrative Assistant
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Rainham, Greater London, United Kingdom Premier Recruitment Group Full timeA leading company based in Rainham, Essex is seeking an experienced Customer Service Administrator to join their team. This full-time, temporary position requires an individual who can provide administrative support to the Customer Service Supply Chain and Logistics Team.Key responsibilities include:Scanning and online filing of ordersShredding scanned...
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Driver and Customer Service Specialist
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Automotive Parts Specialist
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Customer Service Director
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Rainham, Greater London, United Kingdom Tabletable Full timeAbout TabletableWe are a dynamic and market-leading company that prides itself on delivering exceptional service to our guests.Our vision is to create moments that matter for our teams and guests, and we're looking for a talented leader to join our management team.
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Sales Professional
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Sales and Customer Support Specialist
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Administrative Support Specialist
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Rainham, Greater London, United Kingdom Premier Recruitment Group Full timeRole SummaryA talented Customer Service Administrator is required by our prestigious client in Rainham, Essex. As part of the Customer Service Supply Chain and Logistics Team, your primary duty will be to provide comprehensive administrative support to enhance the overall customer experience.Duties and Responsibilities* General administration support to the...
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Service Delivery Coordinator
4 weeks ago
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Parts Sales Consultant
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Rainham, Greater London, United Kingdom Monday Matters Recruitment Ltd Full timeAbout the Role:We are seeking an experienced Parts Advisor to join our team at our Main Dealership in Medway, Kent. As a key member of our sales team, you will be responsible for providing expert advice to customers regarding parts and accessories, processing orders, and maintaining accurate stock levels.The ideal candidate will have a strong understanding...
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Management Services Coordinator
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Mobile Service Technician
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Rainham, Greater London, United Kingdom CV Library Full timeService DriverWe are seeking a skilled and experienced driver to join our team based in Manor Way, Rainham, Essex. The successful candidate will be responsible for delivering and collecting portable toilets, cleaning and servicing units/welfare cabins, and providing exceptional customer service.Key Responsibilities:Deliver and collect portable toilets safely...
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Electrical Service Technician
4 weeks ago
Rainham, Greater London, United Kingdom Rise Technical Recruitment Limited Full timeJob Summary:We are seeking an experienced Field Service Engineer to join our team. The ideal candidate will have a background in fire alarm installation and service.Key Responsibilities:Carry out routine maintenance and repairs on fire alarm systemsConduct site visits to assess and resolve issuesWork closely with customers to provide excellent...
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Food Service Team Lead
4 weeks ago
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Senior Site Services Coordinator
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Engineering Leadership Role
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Industrial Field Service Engineer
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Care Assistant Career Advancement Role
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