Customer Service Assistant

2 weeks ago


Rainham, United Kingdom Premier Recruitment Group Full time

Premier Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Rainham, Essex. We are recruiting for experienced and forward thinking Customer Service Assistant. This is full-time and permanent position and working for very well established company. Very interesting and varied role with a scope for progression.

37.5 hrs a week8.5 hrs a day 9.00am - 5.30pmCore hours 10am - 4pm must be covered.1 hour Lunch unpaidMonday, Tuesday, Wednesday, Thursday, Friday

Job Role:

To assist the Customer Service Supervisor with processing customer orders, allowing OTIF delivery to final destination in like with company KPI. This individual will have the following responsibilities:

  • Order entry of UK mainstream and Trad customer ordering
  • UK OTIF service reporting
  • General administration and recording is required
  • Pallet Management/ordering (CHEP)
  • Covering holidays within the team is required

What We Are Looking for in You:

  • Previous experience in a similar customer service position is desirable
  • Order management - processing into company ERP system
  • Experience of working with 3/4PL providers
  • ERP user experience
  • Competent user of Excel and other Microsoft Office applications
  • Enjoys working in a fast-paced environment
  • Team player and the willingness to be flexible

Benefits:



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