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Customer Administrator

1 month ago

Leatherhead, United Kingdom CV-Library Full time

£25,000 ** Growing company ** Opportunities for career progression **

This role offers a mixture of admin and customer service and will suit a bright and active individual who enjoys being part of a friendly team. There will be the possibility to progress into other areas as the company expands over the next few years.

Job Description:

* Meeting and greeting customers in the Front Office

* Answering customer quote e-mail enquiries for repair work

* Answering general enquiries by phone

* Booking in products into the company ticketing system

* Processing work to the carbon and restoration teams

* Preparing products for return shipping

* Moving products to different departments and shipping boxes

Person Specifications:

* Excellent spoken and written English communication skills is essential

* Experience of office or light industrial work

* Love of cycling and or knowledge of the bike trade ideal but not essential

* Ability to be articulate and unflustered in front of customers

* Sound numeracy and literacy skills

* Competent with computers, e mail, spreadsheets, images etc (Microsoft Office and Email)

* Punctuality and attention to detail

* Knowledge and or interest in Social Media projects for Company promotion would be ideal but not required

Additional Information:

* Based in Leatherhead

* £25,000, dependant on experience and qualifications

* 20 days holiday plus bank holidays

* Monday – Friday, 08:30 – 17:00

* Pension scheme

Refer a friend and earn £100 If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer